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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Grand Tour of Indochina

Tuesday 23 Apr 2024
Overview Rating:
Our Tour: Excellent
excellent tour and excellent guides to keep us informed and engaged

Grand Tour of Indochina

Wednesday 10 Apr 2024
Overview Rating:
Our Tour: Excellent

Grand Tour of Indochina

Friday 05 Apr 2024
Overview Rating:
Our Tour: Excellent
Very well organised. Excellent local guides. wendy Wu team were very helpful before, during and after the trip.

Grand Tour of Indochina

Friday 05 Apr 2024
Overview Rating:
Our Tour: Good
Remember you are not on holiday you are on tour! Early mornings and long days to fit everything in.
Vietnam was very interesting for a country that seems to always be at war. It had historic history with tunnels and museums full of war memorabilia and graphic photos. No-one wins at war and the least of all is the people of Vietnam. A good education though. Saigon is a mad busy city ruled on the road by motorbikes. The countryside quite different and the towns of Hoi An, Hue and Hanoi all have vast populations with the local markets generally selling the same products to tourists.
Laos is the the most underdeveloped country and dirty with rubbish everywhere, still dependent on farming and the population concentrating on looking after themselves rather than commercial gain. It's history revolves around visiting temples, sometimes three or four a day, quite boring. It would be difficult to name a person who has made their mark on this country it only seems to have it's Buddhist religion. Being land locked neighboring country's at war just walked in and occupied.
Cambodia was the most modern of the three country's it had new airports, buildings and was very clean. A lot of money has been spent and invested from China. Angkor is the jewel in the crown of the visit, quite stunning and amazing for how the temples of Wat, Thom and The Bayon ever managed to built with so much intricate carvings and height to the structures.
The people of all three country's are pleased to see you and friendly. The street hawkers can be tiresome but they are only trying to make a living. The cost of living is very cheap, paintings and art work is desirable and plentiful, make certain you leave room in your luggage.
I don't think I need to return having had this experience.

Grand Tour of Indochina

Friday 05 Apr 2024
Overview Rating:
Our Tour: Good
The holiday schedule was very good and the transport arrangements excellent. However, the group was too big resulting in over organisation and the provision of very large meals at both lunchtime and for dinner was inappropriate in poor countries.

Grand Tour of Indochina

Tuesday 20 Feb 2024
Overview Rating:
Our Tour: Good
Itinerary and guides superb. Only reason for not giving 5 stars is personal in that we felt far too much time and effort was taken in feeding the group lunches. This time could have been better spent resting in what were mainly nice hotels or spending longer in places of interest.

Grand Tour of Indochina

Monday 18 Dec 2023
Overview Rating:
Our Tour: Excellent
Excellent national guides; wonderful experiences and a comprehensive itinerary

Grand Tour of Indochina

Thursday 23 Mar 2023
Overview Rating:
Our Tour: Excellent
Well organised, excellent Tour Guides (x 3) saw all the main attractions - as always plenty of food and entertainment

Grand Tour of Indochina

Wednesday 22 Mar 2023
Overview Rating:
Our Tour: Excellent
First Wendy Wu Tour. It was excellent from the planning to the organisation to the professionalism, character, knowledge and helpfulness of the tour leaders. A new adventure everyday and one that will remain in the memory for the rest of my life.

Grand Tour of Indochina

Thursday 15 Dec 2022
Overview Rating:
Our Tour: Excellent
The way everything was run the rep's were all so good at there job it definitely delivered on all that was in the itinerary on the go all the time so no time to complain would recommend it to anyone who wants to be busy and take in a lot of culture.

Grand Tour of Indochina

Thursday 15 Dec 2022
Overview Rating:
Our Tour: Excellent
This is a truly memorable and brilliant trip. From start to finish the service from the guides, the quality of the hotels and food, the places we visited, it could not have been beaten.

GRAND TOUR OF INDOCHINA

Friday 29 Mar 2019
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Well thought out, well planned and well executed

Product :

A really great tour. Highly recommended.

GRAND TOUR OF INDOCHINA

Friday 01 Mar 2019
Overview Rating:
Our Service: Excellent
Our Tour: Good

Service rating :

Good service from booking to return home

Product :

Good coverage of three countries i did not know

GRAND TOUR OF INDOCHINA

Thursday 20 Dec 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

The tour from start to finish was excellently structured and organised. The tour guides on each leg of the tour were exceptional. Their knowledge and their caring of their ‘family’ made the whole tour a great experience. Nothing was too much trouble

Product :

Overall everything was excellent. I would add that the Le Duy Hotel in Saigon was not the best. Whilst clean and tidy, the facilities were very basic. No room for everyone to congregate, no real bar area.
The Mercury Vientiane was a tired looking hotel with regards to the rooms and we had cockroaches.
In Laos we visited the Ban Na Ouane village which none of our group enjoyed. The children being used to sell goods to the tourists in that way was awful. A better visit would have been to the Heritage House in Luang Prabang which we did ourselves. Very good

GRAND TOUR OF INDOCHINA

Monday 17 Dec 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Excellent organisation during the tour ensured we had a marvellous time.
The itinerary was very good, interesting and well paced.
The guides we had in each country were excellent.

Product :

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