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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Treasures of Turkey

Saturday 18 May 2024
Overview Rating:
Our Tour: Excellent
Was as described in the brochure and the Tour guide was excellent. A good knowledge and practical when dealing with any issues. Not a relaxing holiday but very interesting and visited a large number of different venues including Troy, Ephesus and Cappadocia as well as other sites of interest.

Majestic Yangtze

Friday 17 May 2024
Overview Rating:
Our Tour: Good
A fascinating tour which crams in everything you would wish to see in China. Physically taxing but worth the effort - the guide was superb

Kerala and the Southern Highlights

Thursday 16 May 2024
Overview Rating:
Our Service: Excellent
Excellent detail around the options. Easy booking arrangements. Great team

Best of Borneo

Wednesday 15 May 2024
Overview Rating:
Our Tour: average
Will be attending your meeting on the 28 at little Ashton where we will be representing our group.

Christmas in Thailand

Wednesday 15 May 2024
Overview Rating:
Our Service: Excellent
Made booking easy and straight forward. Very helpful.

Dubai & the Desert

Tuesday 14 May 2024
Overview Rating:
Our Tour: Excellent
This was an amazing experience from start to finish.
Booking was easy, with super friendly and professional staff who were more than willing to help us with extra flights for a 2 week trip before we joined the cruise.
The Victoria Meekong boat was impressive………new, modern and impeccably spotless with every need catered for. The cabins were extremely spacious with a small private balcony to relax and enjoy the scenery en route.
The crew were so friendly, always happy and smiling, going above and beyond to ensure our every need was catered for.
The food was delicious with breakfast, lunch and dinner included everyday in the package. It was a mix of Western and Asian cuisine and there was definitely no chance of ever going hungry! Hot drinks, soft beverages and beer were available at no extra cost throughout the day and also wine during lunch and dinner.
There were excursions most days ( morning and afternoon) which were entirely optional. As, it was 40 degrees throughout our cruise, we chose to just do one per day as it was completely exhausting in the heat. Instead we took advantage to recharge and relax on the sun loungers, dipping in and out of the pool to cool off.
If I had to be super critical of one aspect of the cruise ( and it did not in the least affect our enjoyment of the holiday!), was that some of the excursions did not meet our expectations. Too many similar experiences and duplications ( temple visits and silk making for example). Also, the floating market was a disappointment and did not look like the picture advertised on the website.
Finally, the Tour Guides we had for both Vietnam and Cambodia were brilliant. Great characters, full of life, funny and extremely knowledgable.
A great trip and wonderful memories made!

Dreams of Egypt

Tuesday 14 May 2024
Overview Rating:
Our Tour: Excellent
Excellent tour showing us everything we’d ever dreamed of seeing.
Excellent guides and some fantastic hotels and places to eat

Treasures of Turkey

Tuesday 14 May 2024
Overview Rating:
Our Tour: Excellent
A fantastic tour visiting some breathtaking sites.
Wendy Wu organises everything so you can thoroughly enjoy the experience without worrying about practicalities.
The tour guides knowledge and experience was infectious.
Accommodation was generally of a high standard.
We happily recommend this company and this tour.

Taj, Temples and Tigers

Sunday 12 May 2024
Overview Rating:
Our Service: Excellent
Very knowledgeable advisor and a very simple booking process. The holiday discussed exactly matched our requirements.

Ultimate Uzbekistan

Saturday 11 May 2024
Overview Rating:
Our Tour: Good
I thoroughly enjoyed this trip and learnt so much about the country. Our guide was so knowledgeable and explained the history and culture of the region so well. The hotels generally were very comfortable and we were made to feel very welcome. My only complaints were firstly that we had no free time, and secondly the meals were far too generous for me.

Wonders of China

Friday 10 May 2024
Overview Rating:
Our Tour: Excellent
We had an interesting and enjoyable tour in China. We could see most of the country's highlights, and we really enjoyed all the excursions and activities that were part of the tour. Our tour guide, Addison, was very professional and knowledgeable about China and its culture, which made the tour even more interesting. Addison also made us feel at home and was very patient in making all our transfers smooth and easy-going.

Ultimate Uzbekistan

Friday 10 May 2024
Overview Rating:
Our Tour: Excellent

Ultimate Uzbekistan

Friday 10 May 2024
Overview Rating:
Our Tour: Good
Well organized trip as always with WW. Nice hotels with helpful staff, very knowledgeable guide who answered any questions anyone had in very good English. Young lady from the London office of WW joined us as our group 😊photographer 👍
Food acceptable but after several dinners of Ploy, the traditional dish complains were made. Bus ,Train and flight all punctual.
All together a beautiful country, magnificent architecture and amazing history. Can only recommend it 👍👍
Barbara Smith

Treasures of Taiwan

Friday 10 May 2024
Overview Rating:
Our Service: Excellent
Friendly and thoughtful trustworthy nothing to small

Wonders of China

Thursday 09 May 2024
Overview Rating:
Our Tour: Excellent
Ama zing holiday would recommend Wendy Wu, everything was organised for us. Our tour guide Addison was amazing very knowledgeable and was there for us 24/7.