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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Ultimate Uzbekistan

Sunday 25 Feb 2024
Overview Rating:
Our Service: Excellent
Great range of tours with packed itineraries.
Great guides.
Met Sandra at the Destinations event in Manchester and it felt like we had met a long lost friend, so warm and helpful.
I then decided I wanted to change my flights, this was done with ease by Lucy at their customer service department, and she provided exactly what we wanted.

Angkor to the Bay

Friday 23 Feb 2024
Overview Rating:
Our Tour: Good
Packed full of content, good vslue

Singapore to Bangkok by Rail

Friday 23 Feb 2024
Overview Rating:
Our Service: Excellent
Alexis was very helpful and clarified a few things to my wife and I. She explained some options with the PO rod and cons of each

Taj, Temples and Tigers

Friday 23 Feb 2024
Overview Rating:
Our Tour: Excellent
Incredible experience. Loved every minute and made lots of new friends. Our guide Ajay couldn't have been more helpful and made sure we all had the best time. It was a packed itinerary with so many wonderful places visited.

China & Tibet Discovery

Friday 23 Feb 2024
Overview Rating:
Our Service: Good
I would recommend them for the personal service they provide.

Grand Tour of China

Thursday 22 Feb 2024
Overview Rating:
Our Service: Excellent
Stephen Jordan found me exactly the sort of deal I was looking for - the tour I wanted and great flights with Etihad including the special offer for Business Class upgrade

Thailand Highlights

Wednesday 21 Feb 2024
Overview Rating:
Our Tour: Excellent
I very much enjoyed all aspects of this trip. The varied landscape of the Bangkok area and the North was great. The mirad of temples never cease to amaze. Our tour guide, York, was superb. He introduced to the country and immersed us in its culture. He went out of his way to make everyone's trip special from being informative, pointing out sights, encouraging us to try local produce and ensuring all were comfortable.

Ultimate South America

Wednesday 21 Feb 2024
Overview Rating:
Our Service: Excellent
Very knowledgeable staff with professional customer focused services, polite friendly and positive attitude and willing to give best available options for the value for money - great asset to the Team I always have booked with the best level of confidence to be assured will be travelling with good care comfort security and bringing back lifetime memories
Also experienced personally sound advice given at the time of booking exceeding expectations on some of the itineraries but also heard fellow travellers positive comments that they never experienced these in their travelling with other tours
Best wishes and wishing you all continued successes in your future endeavours 👍🙏

Grand Tour of Indochina

Tuesday 20 Feb 2024
Overview Rating:
Our Tour: Good
Itinerary and guides superb. Only reason for not giving 5 stars is personal in that we felt far too much time and effort was taken in feeding the group lunches. This time could have been better spent resting in what were mainly nice hotels or spending longer in places of interest.

Magnificent Mekong Cruise

Tuesday 20 Feb 2024
Overview Rating:
Our Tour: Excellent
Wonderful floating hotel with interesting and fun excursions

Magnificent Mekong Cruise

Tuesday 20 Feb 2024
Overview Rating:
Our Tour: Excellent
Really good holiday and very well organised. The administration was simple and the Mekong River cruise comfortable, interesting and good value.

Inspiring India

Tuesday 20 Feb 2024
Overview Rating:
Our Tour: Good
The tour was very interesting but very hectic due to vast distances between sights sometimes travelling on a coach for over 6 hours and then maybe only staying one night before up early and moving on
Also, our Wendy Wu group had 29 people in which was far too big

Taj, Temples and Tigers

Sunday 18 Feb 2024
Overview Rating:
Our Tour: Excellent
Brilliant introduction to India

Colours of Costa Rica

Sunday 18 Feb 2024
Overview Rating:
Our Tour: Excellent
The Tour was fantastic! The local tour Guide/ Guides were helpful and Friendly. The activities we did always met and surpassed our expectations! Amazing! And a big thank you to our driver who done us proud.

India by Rail

Sunday 18 Feb 2024
Overview Rating:
Our Service: Excellent
After having checked information online, I still had some queries so rang. Response to my queries was positive and helpful especially about various options.