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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

52848-PRE

Saturday 07 Dec 2024
Overview Rating:
Our Service: Excellent
We have been away with Wendy Woo Tours in the past and have just booked a holiday for next year.

Rajasthan Panorama

Saturday 07 Dec 2024
Overview Rating:
Our Tour: Good
We experienced a wide variety of places from Desert( Rode on Camels) to Cities(Lots of Palaces and Forts) to Wildlife (Saw a Tiger up close.) All were very good. The downside was the the lengthy coach trips, sometimes 7/8 hours a day. Very tiring and not much to look at. The Hotels were excellent except for Tulip Suites, Gurgaon ( Rooms need a refurb) and Ramada, Jaipur, (Food was very poor). Vishal, our guide was excellent. Went more than the extra mile to help and inform. Food generally was OK and plentiful (mostly buffets), mainly vegetarian, (only meat was chicken), but became a bit monotomous. Its a pretty full on tour but you see and experience a lot of the real India.

Laos and Cambodia Unveiled

Saturday 07 Dec 2024
Overview Rating:
Our Tour: Excellent

Majestic Yangtze

Friday 06 Dec 2024
Overview Rating:
Our Service: Excellent
Very professional and helpful. Easy to talk too and not pushy at alk.

Himalayan Kingdoms

Friday 06 Dec 2024
Overview Rating:
Our Tour: Excellent
A well-planned and well-run tour to a beautiful part of the world, including some little visited places. The guides were very friendly, attentive and well-informed. Thoroughly recommended.

Japan Uncovered

Thursday 05 Dec 2024
Overview Rating:
Our Tour: Excellent
Brilliant itinerary, good guide and well organised. Good hotels and attractions visited.

Grand Tour of Indochina

Thursday 05 Dec 2024
Overview Rating:
Our Tour: Excellent
We really enjoyed the grand tour. The thing that really made the tour great was the tour guides who couldn’t have been more informative or helpful particularly when my wife had issues.

Japan Uncovered

Wednesday 04 Dec 2024
Overview Rating:
Our Tour: Good
Tour was very well organised and the guide was very experienced and knowledgeable. A good mix of the main tourist sites in the big cities and some smaller cities and towns that were less crowded. Sometimes long days starting early but I didn't mind that because it ensured we got to see more places. Some things could be improved - the quality of the hotels varied, although all were OK and no specific issues with any. The food was generally good but the Japanese food could have been more varied and showcased more of the amazing food available in Japan - many days had very similar bento box style meals.

Kruger to Cape Explored

Wednesday 04 Dec 2024
Overview Rating:
Our Tour: Excellent
This holiday was a great introduction to South Africa. It combined beautiful scenery with wildlife and insight into the history of the country. We travelled right down to the Cape of Good Hope. The Wendy Wu guides were excellent and made the experience better.

Grand Tour of Indochina

Wednesday 04 Dec 2024
Overview Rating:
Our Tour: Excellent
In the main everything was very good and well organised. All the guides were excellent very knowledgable and spoke good English so easy to understand.
The majority of the hotels were of a good standard apart from one.
The hotel we stayed in the last night in Vientiane Laos was very poor. Terrible location in fact I would not walk out. Facilities non existent the bar was on very darkly lit street and comprised of a table on a pavement with 5 chairs. Rooms not much better I would say 2* rating.
The buses and drivers all excellent.
Restaurants all very good and excellent food.
The only criticism from our point of view we did not have any free time to explore
The places we stayed. It would have been good to have at least a full 1/2 day
Free time in the main cities such as HANOI.
Overall it was an excellent trip and we saw amazing places which we would not have done if we had tried to do this independently.

Japan by Rail

Wednesday 04 Dec 2024
Overview Rating:
Our Tour: Good
Excellent tour by train but non-stop. The hotels were of a high standard as it would appear they catered for the business people sector. The guide was very knowledgeable and very caring. My main criticism is that we were too far from the centre of town on many occasions and the hotels didn’t have a bar or social area where the group could meet and relax after a full on day. I am aware that Japan doesn’t have a drinking culture but there wasn’t even a coffee shop in the hotels where we could meet up. Our group was from three different countries and got on very well. I believe the tour could have stopped in Tokyo with some trips out so that we could have immersed ourselves in the art galleries and museums and the funky eating places at night, plus some serious shopping. The last few days travel didn’t enhance the tour but made it exhausting for limited sightseeing. We had to live with belongings for three days and nights whilst our main luggage was taken separately ahead, with no toiletries allowed in this main baggage. We were extremely disappointed with the last meal in the Brewery in Soppora. It was smokey, loud and the average age of the group hadn’t been considered for its appropriateness as a venue and didn’t offer us the opportunity to relax together as a group to say our farewells.
The trip ran like clockwork, stepping off one train and walking seven steps across the platform to catch the connecting one.
The trip could have been cheaper if we had finished our tour in Tokyo as we wouldn’t have had to fly from Soppora to Tokyo to get back to the UK.
All in all I enjoyed this tour very much but the points I have made could have turned a good trip into an outstanding one.

Thailand Highlights

Wednesday 04 Dec 2024
Overview Rating:
Our Tour: Excellent
Thailand the country, the people, the sites were all lovely We visited temples, palaces, elephants, tea plantations, hill tribes, floating markets, museums and the Burma Railway memorials. We had four river trips in different type of boats and traveled as a small group in a coach then later five in individual very comfortable minibuses with our own drivers. Every hotel we stayed in offered a different experience , but we always had large, comfortable and clean accommodation with excellent and breakfasts service. We had opted to spend 5 days in Cambodia, in the two Major locations where we had our own guides and drivers , two more river trips and, as elsewhere well organised air transfers. Every one looking after us was kind and helpful, Natalie even arranged for me to visit a war grave of a villager who was a POW and was buried a few miles from the war grave cemetery on the itinerary while the rest of the group was in the museum.
We wanted to explore two new countries and for us it was an amazing experience.

Discover Japan

Wednesday 04 Dec 2024
Overview Rating:
Our Tour: Excellent
A memorable holiday that delivered what it promised. Having an excellent guide made all the difference. Great organisation throughout the tour.

69972

Wednesday 04 Dec 2024
Overview Rating:
Our Tour: Excellent
The holiday certainly covered many scenic sites in
South Korea and was very busy, we had an excellent guide who worked very hard to ensure we got the most out of the holiday. It helped having all the meals provided which meant no hunting for lunch etc options. Some days were very hectic interspersed with half days travelling to meet our next destination. I have no complaints at all but please be aware ware this is a full on holiday which I enjoyed immensely. Looking back I would like to have had time for a hanbok experience, but we had time pressures to get to the next site. The guide gave us a comprehensive and knowledgeable history of South Korea, both past and more recent, she was exemplary and hard working.

Secrets of Saudi Arabia

Wednesday 04 Dec 2024
Overview Rating:
Our Service: Excellent
Matt was very helpful. Answered all my questions arranged for a pre tour and adjusted flights to give best options.