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The Award-Winning Tour Specialist
China Week


"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Customer Review

Ancient Empires of China & Japan

Sunday 14 Apr 2024
Overview Rating:
Our Tour: average
The China part of the tour was very good and we saw different aspects of the country. Our China tour guide 'Ivy' was excellent as were all the local guides. However, we did not have enough time to explore the Hutong area and the Summer Palace was rushed.
The restaurants were generally very good apart from the Irish Pub in Guilin, which was very poor food and dirty squat toilets.

Our tour guide in Japan was not very good. She was flustered and disorganised and her English was not great. She didn't go out of her way to help anyone - just the bare minimum for the itinerary. No evening excursions or extras and no knowledgeable local guides like in China. Lunch seemed to get in the way of the itinery and the occasional packed lunch on the coach or buying our own street food should be considered. The evening meals, however, were generally very good.
The itinerary meant that our impression of Japan was just of temples and shines and little else - and lots of travelling!
On our Tokyo extension on our own, we saw The Imperial Palace and East Gardens, Shibuya Crossing, Megura River Cherry Blossom and Ueno Park Cherry Blossom. We feel that these should have been included in the tour.
In conclusion, the itinery for China was very good but Japan left us believing we hadn't experienced the different areas of the country leaving us slightly disappointed and thinking it could have been better.

Ancient Empires of China & Japan

Friday 12 Apr 2024
Overview Rating:
Our Service: Excellent
Very helpful, and quick, in responding to our enquiries.

Ancient Empires of China & Japan

Friday 03 Nov 2023
Overview Rating:
Our Tour: Excellent
He care given by the representatives in each Ithaca were wonderful and Penny who travelled with us for our journey through China was exceptional.

Sam in Japan was most thorough and caring.

However, we did have a few niggles!

In China we were were not told in advance about the optional extra trips, which were not really optional as there was no alternative really. Having taken enough cash for our spending we had to find a bank or ATM to get more cash. We were not alone with this problem. Everything in Japan was included.

We cannot understand why the China rep in Guilin didn’t know about the World Cycle race that caused delays for our coach getting back to Guilin. She decided to try and walk us to another venue until the coach could leave our hotel, on a hot day with no footpath and lots of traffic. Most of our group were in their 70’s and 80’s…and it was very hard. After refreshments, transport was found and took us back down the hill we had walked up, back to the coach, which could now drive into the town!

Ancient Empires of China & Japan

Wednesday 15 Feb 2023
Overview Rating:
Our Service: Excellent
Asked a question got a reply quick and efficient