Reviews

Good service after they sent the confirmation email

Well organized trip to Japan thought of everything. I was a bit worried as traveling by myself & hadn’t used Wendy Woo before.
Great food, plenty of it & different dishes.
Our tour guide Taki was amazing couldn’t do enough for us. Answered all our questions & there were lots. Very knowledgeable.
Would highly recommend Wendy Woo you have nothing to worry about you are in safe hands.

Easy to communicate with and very friendly and efficient

Looking forward to another experience with Wendy Wu Tours Excellent service and able to accommodate our requirements and flights.

Good competitive holidays offering more days away, giving more great sights for the same price as others and many more meals included.
Help with Visa's and flights to the destinations from a greater choice of UK airports.
Helpful, knowledgeable and efficient booking staff.

Our booking is now complete. We managed to fill in all the questions on line to book our Indochina tour.

We would like to thank Natasha Beach with whom we have been e-mailing re seat upgrading.

Good advice followed by an efficient booking process.

Having chosen the Grand Tour of Indochina, Steve was able to give us detailed answers to our questions. The booking process was speedy and efficient.

very helpful Steve at reception who was fully aware of the options of my tour and my requirements

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Well thought out, well planned and well executed

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A really great tour. Highly recommended.

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Good service from booking to return home

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Good coverage of three countries i did not know

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The tour from start to finish was excellently structured and organised. The tour guides on each leg of the tour were exceptional. Their knowledge and their caring of their ‘family’ made the whole tour a great experience. Nothing was too much trouble

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Overall everything was excellent. I would add that the Le Duy Hotel in Saigon was not the best. Whilst clean and tidy, the facilities were very basic. No room for everyone to congregate, no real bar area.
The Mercury Vientiane was a tired looking hotel with regards to the rooms and we had cockroaches.
In Laos we visited the Ban Na Ouane village which none of our group enjoyed. The children being used to sell goods to the tourists in that way was awful. A better visit would have been to the Heritage House in Luang Prabang which we did ourselves. Very good

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Excellent organisation during the tour ensured we had a marvellous time.
The itinerary was very good, interesting and well paced.
The guides we had in each country were excellent.

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I have already done that in the previous section!

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The organisation of the main trip, Grand Tour of Indochina was very good but nobody was expecting me in Bangkok for the extension Bangkok Short Stay.
Buffalo Tours were not to blame as they had no details. In the end I emailed Wendy Tours in UK and a hotel was booked, I had to make my own way from the airport to the hotel, guarantee the cost of the hotel booking with my credit card but by the following morning all was arranged. I have since received a hamper for the mess up (not really my type of food) and received £15 (at current rate 400bht) for the 500bht taxi fare)

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Enjoyed the trip; guides were good, excursions were interesting and informative, some long drives but we did cover a lot of ground during the tour. If I was nit-picking, the trip to the Ban Khoang village was very forgettable. We left the coach well before reaching the village and then walked through the whole village and back again with little to see. We did visit a house and had rice wine there but the trip was 2-3 hours long. On the other hand the Cat Cat village trip the next day was excellent with lots to see.

The rating is due to the standard of tour guides , particularly Ducy in Vietnam who was exceptional. The first hotel in Saigon could have been better. Some meals were western food which was dissapointing as the local cuisine was excellent, particularly in Cambodia