Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Highlights of Laos

Saturday 02 Mar 2024

Overview Rating:

Our Service: Excellent

Easy process and all information on link.

Highlights of Laos

Wednesday 03 Jan 2024

Overview Rating:

Our Service: Excellent

The person responsible for making the booking was knowledgeable and helpful.

Highlights of Laos

Sunday 12 Feb 2023

Overview Rating:

Our Service: Excellent

Great holiday, wonderful guides, all done very professionally

HIGHLIGHTS OF LAOS

Friday 16 Nov 2018

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

Yes, could recommend and will buy again.

Product :

Everything went well. Good hotels, food and well paced trip.

Our Response

Thank you for your 5* review,
Its fantastic to hear that you had a well organised and good paced tour, and that you enjoyed the accommodation and food provided. We are also delighted that you would recommend our tours and that you would book again with us in the future. We look forward to helping you with another tour soon.

HIGHLIGHTS OF LAOS

Tuesday 24 Apr 2018

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

Would recommend and would travel with them again

Product :

Well conducted with a varied itinerary for a group tour.
Provided the experience and reality of life in Laos

YOUR BOOKING EXPERIENCE

Friday 05 Jan 2018

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

I had a few queries before I felt ready to book my tour, and each customer service agent whom I dealt with was very helpful. After a lot of careful research and consideration, with support from Wendy Wu, I am now booked on the tour that best suits my interests and schedule. Very happy with Wendy Wu (this will be my second tour with Wendy Wu).

Product :

I carried out a very extensive search of tours of Laos that would suit my interests, and finally landed on the Highlights of Laos tour. I am a previous customer of Wendy Wu, so I was very happy when the best itinerary of Laos that I could find was a tour with Wendy Wu, as I know the standards are very high and I am very much looking forward to it.

HIGHLIGHTS OF LAOS

Tuesday 14 Nov 2017

Overview Rating:

Our Service: Good

Our Tour: Excellent

Service rating :

Excellent tour and national guide, the only disappointment was the transfer from the airport to the hotel in Bangkok. Would definitely travel with Wendy Wu Tours again.