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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Magnificent China

Friday 04 Jul 2025
Overview Rating:
Our Service: Good
I thought it was helpful and knowledgeable, also unpressured when I wanted time to think overnight on the options offered.

Magnificent China

Tuesday 24 Jun 2025
Overview Rating:
Our Service: Good
Good tours - been on a few and no complaints

Our Response

That's great to hear! Hope we can welcome you back again soon. Jimmy, Wendy Wu Tours

Magnificent China

Friday 06 Jun 2025
Overview Rating:
Our Service: Excellent
Efficient & personable

Magnificent China

Sunday 13 Apr 2025
Overview Rating:
Our Service: Excellent
Clear, customer focused information and advice. I explained our needs for this long haul trip and Julia the adviser instinctively honed in on solutions that removed all barriers to booking, so we did

Magnificent China

Wednesday 05 Feb 2025
Overview Rating:
Our Service: Excellent
Easy to use website and good process to select & pay for a holiday.

Magnificent China

Sunday 01 Dec 2024
Overview Rating:
Our Service: Excellent
Extremely helpful staff answered all my questions with great knowledge of the tours as well as personal experience of them. Thank you especially to Arti!

Magnificent China

Friday 16 Aug 2024
Overview Rating:
Our Service: Excellent
I have attended a few of the Wendy Wu online travel shows, which are always very inspiring and informative, and give the opportunity to have my questions answered. I decided to take advantage of the new China brochure launch offers to book an escorted tour, and found Arti to be extremely helpful in comparing and contrasting the tours I had shortlisted and checking prices for a range of options. I have now booked and am very much looking forward to my Magnificent China Tour, with Dubai Stopover.

Our Response

Thank you for your feedback! We’re thrilled to hear that the online travel shows and Arti’s assistance helped you with your booking. We hope you have an amazing time on your Magnificent China Tour with Dubai Stopover!

Do let us know if we can be of any further assistance.

Kind regards,
Jimmy, Wendy Wu Tours

Magnificent China

Tuesday 04 Jun 2024
Overview Rating:
Our Service: Excellent
Simple online booking process

Magnificent China

Saturday 25 May 2024
Overview Rating:
Our Service: Excellent
Professional experience with the member of staff who dealt with my booking query, who was very helpful.

Magnificent China

Saturday 18 Jan 2020
Overview Rating:
Our Service: Excellent
Excellent service when booking by telephone, lots of different flight options given and nothing too much trouble .

Magnificent China

Tuesday 14 Jan 2020
Overview Rating:
Our Service: Excellent
very patient sales team, explained everything very clearly, answered my questions

Magnificent China

Monday 13 Jan 2020
Overview Rating:
Our Service: Excellent
excellent service from the booking staff

Magnificent China Tour

Monday 18 Nov 2019
Overview Rating:
Our Service: Good
Mostly good but challenging to get anyone to explain the procedure and payment for the Manchester visa office not clear. Why isn't it the same as London? A cynic might says that southerners get a lot more support.

Our Response

We are sorry to hear that you found the visa process for Manchester challenging.

Unfortunately, we are unable to offer any additional support at Manchester, Edinburgh or Belfast due to not having any colleagues currently located in these areas.

Your comments have been taken onboard and trust you are looking forward to your tour with us.

MAGNIFICENT CHINA

Thursday 06 Dec 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

The whole tour was amazing the guide was fantastic and we saw a lot of amazing places

Product :

Everything was brilliant especially the guide the group size was 18 witch was a great number

Our Response

Thank you for your great review!
We are delighted that you had an amazing holiday and that you got to see many wonderful places throughout!
We are sure you have made some lovely memories and we hope that you will book again with us in the future!

MAGNIFICENT CHINA

Sunday 02 Dec 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Seedless tour

Product :

Excellent value for money, wonderful tour and fantastic service from Wendy Wu guide