Excellent tour. Singapore- fantastic but would have liked another 2 days there. Malaysia - guide did not always communicate information clearly, in fact did not know his name until 3 days into the tour. Batu caves, toilets were payable by local currency and guide not helpful. Luckily one of the other guests had a small amount of change and helped us so that we could use the facilities. The local guide really should have a small amount of change to help in these situations (we are talking about the equivalent of 10p English money). Thailand, Olivia the guide was excellent. Knowledgable, enthusiastic and caring. Most of all she shared her own personal experiences of life in Thailand on a rice plantation, which is always appreciated. Loved the Elephant Sanctuary and pineapple plantation.
Negatives - the information from Wendy Wu mentioned taking American Dollars and credit cards. I would say that American Dollars were useless. Need small amounts of local currency as many places on the tour had local markets to shop in, where they only took cash.
This is our 5th Wendy Wu tour and we missed the use of a Whisper and a National Guide. We understand that 3 countries were visited but still missed someone who would take overall responsibility for the group.
However, overall really enjoyed travelling by train. Would do it all over again. Experiences that we will remember forever.
The war in the Middle East obviously gave us some worry as we were travelling back via Dubai. However, the team at Wendy Wu found alternative flights, although we had to change twice in China to get home. Because of our inconvenience that send a beautiful hamper. Thank you.

Outstanding, prompt and very accurate.

After an unsatisfactory first call with a different person, I called back and booked my holiday with Natasha, who was professional and helpful. This will be my second trip with Wendy Wu Tours. These holidays are not cheap but are comprehensive and fully inclusive, which is ideal for the solo traveller.

Absolutely brilliant, cannot fault the tours in any way

Excellent service from Beau when booking a tour with rearranged flights. Thank you.

Holiday booking service excellent. Operator provided clear explanations of options.

Always good and attentive

On line booking clear instructions and initial information requested was just sufficient to book and pay a deposit.
Liked the option to view alternative flights as the one offered included long transfer times.

This is the fifth time we booked our travel with Wendy Wu. This speaks volumes as to how satisfying we are with the services that we received. From booking to touring, the operation was seamless. We met wonderful guides and made friends with many travellers.

Booked the Wonders of Indonesia tour with Singapore extension yesterday and received exemplary Customer Service from Cheryl. We’d initially received a quote from Stephen a week or so earlier who’d been equally as friendly, helpful and efficient. Once we decided to go ahead with the booking Cheryl couldn’t have been more helpful and customer focused. She went out of her way to explain and ensure we were content with all aspects of the trip including arranging an earlier flight home from Singapore to Heathrow which would allow more time for us to travel back to Liverpool the same day rather than the possibility of having to arrange overnight accommodation in London etc. which was very much appreciated.

Arti was very helpful when I made my booking. I always experience great service with Wendy Wu Tours.

Very personal. Staff are keen to help and make their trips memorable from the first conversation until the return after the trip.

Very friendly, knowledgeable and helpful. Looking forward to a great holiday experience

Prompt and no fuss booking

Overall there was just too much travel, which may have been better if we had just gone by 'plane (although this may not have been possible)