Excellent tour. Singapore- fantastic but would have liked another 2 days there. Malaysia - guide did not always communicate information clearly, in fact did not know his name until 3 days into the tour. Batu caves, toilets were payable by local currency and guide not helpful. Luckily one of the other guests had a small amount of change and helped us so that we could use the facilities. The local guide really should have a small amount of change to help in these situations (we are talking about the equivalent of 10p English money). Thailand, Olivia the guide was excellent. Knowledgable, enthusiastic and caring. Most of all she shared her own personal experiences of life in Thailand on a rice plantation, which is always appreciated. Loved the Elephant Sanctuary and pineapple plantation.
Negatives - the information from Wendy Wu mentioned taking American Dollars and credit cards. I would say that American Dollars were useless. Need small amounts of local currency as many places on the tour had local markets to shop in, where they only took cash.
This is our 5th Wendy Wu tour and we missed the use of a Whisper and a National Guide. We understand that 3 countries were visited but still missed someone who would take overall responsibility for the group.
However, overall really enjoyed travelling by train. Would do it all over again. Experiences that we will remember forever.
The war in the Middle East obviously gave us some worry as we were travelling back via Dubai. However, the team at Wendy Wu found alternative flights, although we had to change twice in China to get home. Because of our inconvenience that send a beautiful hamper. Thank you.
Our Response
5th tour with us, thank you so much! We hear your feedback on the Malaysia guide and the change issue ,that's a really fair point, we'll absolutely pass that on. And your currency tip is excellent small local cash over USD every time! We also get what you mean about missing a National Guide and Whisper system across three countries, that's great feedback for us. But most of all, thank you for sticking with us through the travel worries. Really glad we could sort new flights and that the hamper brought a little smile. Jimmy, Wendy Wu Tours