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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Angkor to the Bay

Tuesday 01 Apr 2025
Overview Rating:
Our Service: Excellent
Professional staff who explained everything in detail..

Angkor to the Bay

Sunday 23 Mar 2025
Overview Rating:
Our Tour: Excellent

Laos and Cambodia Unveiled

Thursday 20 Mar 2025
Overview Rating:
Our Tour: Excellent
We were a little apprehensive about all the food being provided. Would it be mostly buffet style? Would it be cold? In fact the food throughout the tour was all freshly-prepared, very flavoursome, plentiful and varied. Wendy Wu had clearly put a lot of thought into the tour. The itinerary worked very well and was at just the right pace for us. We had separate tour guides in Laos and Cambodia and both were excellent. I really liked Vientiane, Luang Prabang, Siem Reap and most of all the whole Angkor Wat complex. I think Luang Prabang was my wife's favourite place.

The photo below was taken from a boat on the moat to Angkor Thom in Cambodia.

Angkor to the Bay

Monday 17 Mar 2025
Overview Rating:
Our Tour: Excellent
We've come home exhausted from a truly fabulous trip around Cambodia and Vietnam and feel that we've seen pretty much everything these beautiful countries have to offer. The tour guides/managers, Vutha and Hoang, were both fantastic and extremely knowledgeable, all the hotels were excellent and the food all very good, if a bit repetitive and too plentiful at lunchtimes. A very busy full-on tour with very little relaxation time, but everything ran like clockwork and we were never kept waiting long for the coach or food or anything, which allowed us to see so many lovely things in the short time we were there.

Angkor to the Bay

Friday 07 Mar 2025
Overview Rating:
Our Tour: Excellent
Great itinerary, very interesting places visited , excellent guides, friendly atmosphere, nice tour companions. Each day had exciting activities and WW packs a lot into the tour so we feel we got more out of this tour than other operators.

Angkor to the Bay

Thursday 06 Mar 2025
Overview Rating:
Our Service: Excellent
Booking my trip was such a great experience my friend decided to book too.
Can't wait for the trip. It seems Wendy Wu takes away all the headaches so you are left to enjoy your holiday.

Our Response

Thanks so much for your review, we can't wait for you to enjoy your tour!

Angkor to the Bay

Sunday 02 Mar 2025
Overview Rating:
Our Tour: Excellent
Fabulous holiday- very intense with little down time but packed so much in plus a few extras. Both Cambodia & Vietnam guides were superb and very knowledgeable.

Indochina Delights

Saturday 01 Mar 2025
Overview Rating:
Our Tour: Good
Mostly very positive

Thiep, the guide in Vietnam, was excellent.
The guide in Laos was good. The guide in Cambodia was very pleasant but left me behind when I gave way to a large group of children so I visited Angkor Wat, the main reason for my booking the tour, mostly on my own.

A more central location in Luang Prabang would have been appreciated - to be able to relax in the town

The Vietnam airlines booking was a big mix up with the wrong data inserted for one passenger. So early choice of seats was not possible. More info on alternative flights at the booking stage would have been helpful as we would have preferred to arrive in HCM not Hanoi.

Angkor to the Bay

Friday 28 Feb 2025
Overview Rating:
Our Service: Excellent
Prompt telephone response. Knowledgable customer services agent Natasha Beach. Booked holiday easily without fuss. Received e mail confirmation within an hour. So far service has been excellent.

Angkor to the Bay

Friday 28 Feb 2025
Overview Rating:
Our Service: Excellent
Friendly,knowledgeable. Know their stuff.

Angkor to the Bay

Friday 17 Jan 2025
Overview Rating:
Our Service: Excellent
The service was comprehensive, and covered all questions that I had. It seemed there was nothing that was to much trouble

Angkor to the Bay

Sunday 15 Dec 2024
Overview Rating:
Our Tour: Excellent
A fabulous tour of Cambodia & Vietnam which was a great & varied experience on many levels. The local guides were amazing sharing their own personal experiences and keeping us all informed on the history and traditions relevant to the countries. They were both constantly ensuring the group were happy and aware of arrangements to keep us on track. The choice of hotels, coaches & their drivers and restaurants were all of a very high standard. The whole experience was definitely inline with the commitments made in the brochure.

Angkor to the Bay

Sunday 15 Dec 2024
Overview Rating:
Our Tour: Good
This was an amazing trip, filled with all of the things you would want to explore in Cambodia and Vietnam. It is more of an overview than a deeper exploration but was great to experience so many wonderful places.

I would have given 5 stars but felt that the food let the trip down. There was a lot of food and mainly the quality was great but there was far too much food served at each meal, 4 courses for lunch and then the same for dinner. There was not a lot of variation in the menus and this was disappointing not to experience the vibrant culnerary experiences of both countries.

Both guides were great, especially Ky in Vietnam who quietly went above and beyond.

As a single traveller I was disappointed not to have been offered one of the "better" rooms on occasions, especially when I had paid more than most of the couples.

That said the whole trip was a gorgeous experience and one that I am still processing as there was so much I saw. I met wonderful people on the trip and the experiences will stay with me a lifetime.

I would have no hesitation in booking with Wendy Wuu again.

Angkor to the Bay

Sunday 08 Dec 2024
Overview Rating:
Our Tour: Excellent

Angkor to the Bay

Monday 02 Dec 2024
Overview Rating:
Our Tour: Excellent
An amazing, once in a lifetime trip., extremely well planned to include the maximum experience of Cambodia and Vietnam.
However as an 80 year old I found it very tiring, not enough time to relax between trips. Far too much time and emphasis on food. Every evening and lunchtime we were taken by bus to a different venue and a huge meal, including two really second rate Italian restaurants. Apart from that the food was good, just too much, why did we need two huge meals everyday, it would have been more beneficial to have time to relax and eat in our hotel - even unwind around the swimming pool.