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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Angkor to the Bay

Sunday 15 Dec 2024
Overview Rating:
Our Tour: Excellent
A fabulous tour of Cambodia & Vietnam which was a great & varied experience on many levels. The local guides were amazing sharing their own personal experiences and keeping us all informed on the history and traditions relevant to the countries. They were both constantly ensuring the group were happy and aware of arrangements to keep us on track. The choice of hotels, coaches & their drivers and restaurants were all of a very high standard. The whole experience was definitely inline with the commitments made in the brochure.

Angkor to the Bay

Sunday 15 Dec 2024
Overview Rating:
Our Tour: Good
This was an amazing trip, filled with all of the things you would want to explore in Cambodia and Vietnam. It is more of an overview than a deeper exploration but was great to experience so many wonderful places.

I would have given 5 stars but felt that the food let the trip down. There was a lot of food and mainly the quality was great but there was far too much food served at each meal, 4 courses for lunch and then the same for dinner. There was not a lot of variation in the menus and this was disappointing not to experience the vibrant culnerary experiences of both countries.

Both guides were great, especially Ky in Vietnam who quietly went above and beyond.

As a single traveller I was disappointed not to have been offered one of the "better" rooms on occasions, especially when I had paid more than most of the couples.

That said the whole trip was a gorgeous experience and one that I am still processing as there was so much I saw. I met wonderful people on the trip and the experiences will stay with me a lifetime.

I would have no hesitation in booking with Wendy Wuu again.

Angkor to the Bay

Sunday 08 Dec 2024
Overview Rating:
Our Tour: Excellent

Angkor to the Bay

Monday 02 Dec 2024
Overview Rating:
Our Tour: Excellent
An amazing, once in a lifetime trip., extremely well planned to include the maximum experience of Cambodia and Vietnam.
However as an 80 year old I found it very tiring, not enough time to relax between trips. Far too much time and emphasis on food. Every evening and lunchtime we were taken by bus to a different venue and a huge meal, including two really second rate Italian restaurants. Apart from that the food was good, just too much, why did we need two huge meals everyday, it would have been more beneficial to have time to relax and eat in our hotel - even unwind around the swimming pool.

Angkor to the Bay

Monday 02 Dec 2024
Overview Rating:
Our Tour: Excellent
Excellent guides in both Cambodia and Vietnam.
Hotels and catering high standard in Cambodia with slightly lesser standard in Vietnam, although fairly satisfactory.
Was expecting to visit a more spectacular cave in Halong Bay, ship cabins were quite crammed , food and service were good.
In general very well organized trip with fairly good transport vehicles and drivers.
As schedule very busy it was quite physically demanding.
Would definitely recommend as gives a good overview of both countries.
A unique unforgettable experience.
Thank you to Wendy Wu and everybody who looked after us during the trip.

Angkor to the Bay

Tuesday 26 Nov 2024
Overview Rating:
Our Tour: Excellent
Both guides for Cambodia and Vietnam were extremely helpful and knowledgeable. The trip was busy, but felt we saw as much as we could in the time.

Angkor to the Bay

Sunday 24 Nov 2024
Overview Rating:
Our Tour: Poor
I had a horrific incident at Angkor which spoilt my whole holiday

Vietnam & Cambodia Discovery

Friday 08 Nov 2024
Overview Rating:
Our Tour: Excellent
An absolutely amazing adventure with a great group of people and an amazing guide in Vietnam - Kim !
This was my first solo holiday and I would not hesitate to go on another Wendy Wu tour but this will take some beating !
We saw Vietnam essentially from top to bottom . From the bustle of Hanoi to the peace of the Panhou retreat just 30km from the Chinese border to the majesty of Halong Bay . Then onto Hoi An and Hue both so different but both equally memorable . Then Saigon - a Vespa tour is an essential for everyone - and the time to reflect on what we saw in the Cu chi tunnels and the war remnants museum . And then onto the Mekong delta for an overnight stop in Ben tre
The walking in Hoang Su Phi was not as challenging as the itinerary might have suggested and I chickened out of the cycling ! The hotels were all well situated and all of a more than acceptable standard - the most important part was the beds as certainly needed good nights sleep to keep up with the adventure .
The group was sad to leave Vietnam and Kim who as I have already said was amazing at looking after us and was full of amazing stories and shared his experiences with us .
However we still had Cambodia to visit and I guess my only criticism of the whole trip was it should have been slightly longer to give us a bit more time in Cambodia . The Angkor Wat complex was amazing as was the visit the following day to the village on stilts . Our guide Chet obviously had a hard act to follow but again he was great !
My highlights - the retreat , walking in the mountains , Halong bay , the bamboo circus in Hoi An and the mad ride on coracle boats , the Vespa tour ,eating and drinking fresh coconut in the Mekong the Angkor complex and the Phare Circus !
A truly amazing adventure

Angkor to the Bay

Tuesday 22 Oct 2024
Overview Rating:
Our Tour: Excellent
This was a holiday of a life time for me. I researched for holidays in Cambodia for a while and decided to book with Wendy Wu Tours as it incorporated Vietnam too. Both the countries were amazing, their people, cuisine and historical buildings were incredible. The guides for both countries were extremely knowledgeable about current affairs and the history and made the whole travel experience feel seamless. My fellow travellers were also great fun and helped with making the holiday enjoyable. I had such an amazing experience that when I got back to the UK, I booked next years holiday with Wendy Wu.

Angkor to the Bay

Tuesday 08 Oct 2024
Overview Rating:
Our Service: Excellent
Superb. Very clear and helpful. Couldn't have been more impressed. Would definitely recommend. Can't wait to go on my trip

Angkor to the Bay

Sunday 06 Oct 2024
Overview Rating:
Our Tour: Good
Excellent tour to Cambodia and Vietnam although very full on! All the major attractions visited. The cruise to Halong Bay on the Auca2 was amazing although could be a bit longer…one night and it felt like we didn’t get the full 2 days’ cruise! The guides were very knowledgeable and looked after us very well, cannot fault them at all.
Most of the restaurants’ set meals, sharing at times were good except a 2 restaurants where there wasn’t enough of a dish to go round and when this was pointed out we were told it’s to be shared between 4 people and made to feel like we couldn’t count! - the portion allocated was enough for 3 people! Lol!
Kimi

Angkor to the Bay

Friday 27 Sep 2024
Overview Rating:
Our Service: Excellent
Handled my enquiry and choices efficiently and quickly. Very pleasant manner and no heavy sell, listened and accommodated my wishes.

Angkor to the Bay

Tuesday 27 Aug 2024
Overview Rating:
Our Service: Excellent
Excellent! Service with a smile.
I felt very reassured that Wendy Woo would ensure my booking would go smoothly, and of course it did!

Our Response

Thank you for your continuing to choose Wendy Wu Tours for your travel plans. We're thrilled to hear that your booking experience was smooth, and we can't wait to help make your third holiday just as memorable.

Jimmy, Wendy Wu Tours

Magical Mekong Cruise & Beach

Saturday 04 May 2024
Overview Rating:
Our Tour: average
Too much time spent travelling within a 2 week period. 24 hours to get to Cambodia, then nearly the whole day taken up getting to the boat. Another day lost flying to Phu Quoc, same returning 4 days later. Then another 24 hours travelling and hanging around airports. Also, I cannot understand why they would fly us into Siem Reap and not offer a tour of Angkor Wat - even as an optional extension by arriving a couple of days before the main tour starts.
The Mekong Victoria ship is stunning, however, and I would recommend a stay on-board without hesitation.
We were taken to two silk factories and numerous markets. Not enough places of real interest included in the itinerary to justify trailing around in 38°.

Angkor to the Bay

Friday 26 Apr 2024
Overview Rating:
Our Tour: Excellent
We really enjoyed our tour of Cambodia and Vietnam. We saw so much in those two countries and had so many different experiences which made for a very memorable time. Our guides, Arun and John were excellent and wanted us to get as much from our time in their countries as we could. The group size, seventeen, was good. The schedule was very packed though, and personally we would have preferred doing a little less and having a bit more time to ourselves. It was exceptionally hot, 36 C on most of the days, so far too hot for long, full on days. The food was good, but meals were fairly repetitive and we often had similar set menus at lunchtime and in the evening wherever we went. A smaller meal at lunchtime would have been fine. Having big lunches also took up a great deal of time. Having some evening meals in our hotels would have given us more time. So much to think about and so many photos to look at!