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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Rovos Rail

Monday 23 Dec 2024
Overview Rating:
Our Tour: Excellent
We spent 3 nights in Siem Reap we were greeted at the airport by our guided for the next three days and drivers. We had tours around the Ankor Wat.Ban and several others in the area. We went to the Night Circus along with a lovely meal. Our guide and driver were very good. We were then picked up along with approx 12 other guests and taken to board the boat on The Mekong it was a long drive with a lunch stop and toilet breaks on the way.
We were warmly greeted on the boat and had a Cambodia guide with us from collecting at the airport until we arrived in Vietnam where were picked up by another guide.
The service by the staff on the boat was excellent. The food was good. Each day we had tours which were good as we had our guided with us along with transport.
It was my wife's birthday whilst away and the presented a cake and sung to her. The bed was also made up with a birthday wish.
On Arriving at our final port in Vietnam we were transported to Saigon along with our guided on arrival at Saigon we then collected our local guide and driver who arranged all of our included tours. We stayed here in the Central Palace Hotel. Which was the worst Hotel we stayed in. We were on the 11th floor but it was very noisy room due to traffic and the windows not closing properly. We reported this to receipt they were unhelpful. We were also notified when we arrived in our room that the pool was closed as was the bar and would not be available for the whole time we were there. But no real apology from the hotel. I would not recommend this hotel.

Around Cambodia

Tuesday 17 Dec 2024
Overview Rating:
Our Tour: Excellent
‘Around Cambodia’ This was an excellent tour giving insight to Cambodia’s past and present. The itinerary was very well organised, involving visits to temples and sites of interest, plus visiting and learning the processes of producing pepper, pottery and rice paper, to name a few. With a sunset cruise, cocktails at sky bars, cycle and tuk tuk rides all organised for us, we were a very fortunate group of tourists.
The hotels were all extremely comfortable with very good facilities and friendly staff. The restaurants for lunches and dinners were very well chosen, I do not think we could have found such wonderful places ourselves.
Our kind and thoughtful guide Vuttha Dam, aka Ta and driver Kea helped to make this a most memorable holiday.

Angkor to the Bay

Sunday 15 Dec 2024
Overview Rating:
Our Tour: Excellent
A fabulous tour of Cambodia & Vietnam which was a great & varied experience on many levels. The local guides were amazing sharing their own personal experiences and keeping us all informed on the history and traditions relevant to the countries. They were both constantly ensuring the group were happy and aware of arrangements to keep us on track. The choice of hotels, coaches & their drivers and restaurants were all of a very high standard. The whole experience was definitely inline with the commitments made in the brochure.

Angkor to the Bay

Sunday 15 Dec 2024
Overview Rating:
Our Tour: Good
This was an amazing trip, filled with all of the things you would want to explore in Cambodia and Vietnam. It is more of an overview than a deeper exploration but was great to experience so many wonderful places.

I would have given 5 stars but felt that the food let the trip down. There was a lot of food and mainly the quality was great but there was far too much food served at each meal, 4 courses for lunch and then the same for dinner. There was not a lot of variation in the menus and this was disappointing not to experience the vibrant culnerary experiences of both countries.

Both guides were great, especially Ky in Vietnam who quietly went above and beyond.

As a single traveller I was disappointed not to have been offered one of the "better" rooms on occasions, especially when I had paid more than most of the couples.

That said the whole trip was a gorgeous experience and one that I am still processing as there was so much I saw. I met wonderful people on the trip and the experiences will stay with me a lifetime.

I would have no hesitation in booking with Wendy Wuu again.

Laos and Cambodia Unveiled

Saturday 07 Dec 2024
Overview Rating:
Our Tour: Excellent

Angkor to the Bay

Monday 02 Dec 2024
Overview Rating:
Our Tour: Excellent
An amazing, once in a lifetime trip., extremely well planned to include the maximum experience of Cambodia and Vietnam.
However as an 80 year old I found it very tiring, not enough time to relax between trips. Far too much time and emphasis on food. Every evening and lunchtime we were taken by bus to a different venue and a huge meal, including two really second rate Italian restaurants. Apart from that the food was good, just too much, why did we need two huge meals everyday, it would have been more beneficial to have time to relax and eat in our hotel - even unwind around the swimming pool.

Angkor to the Bay

Monday 02 Dec 2024
Overview Rating:
Our Tour: Excellent
Excellent guides in both Cambodia and Vietnam.
Hotels and catering high standard in Cambodia with slightly lesser standard in Vietnam, although fairly satisfactory.
Was expecting to visit a more spectacular cave in Halong Bay, ship cabins were quite crammed , food and service were good.
In general very well organized trip with fairly good transport vehicles and drivers.
As schedule very busy it was quite physically demanding.
Would definitely recommend as gives a good overview of both countries.
A unique unforgettable experience.
Thank you to Wendy Wu and everybody who looked after us during the trip.

Around Cambodia

Friday 29 Nov 2024
Overview Rating:
Our Tour: Excellent
Our first trip with Wendy Wu and we were not disappointed. Cambodia is a beautiful country with plenty to offer. Our tour of the country started in Siem Reap and finished in Phonm Penh taking in the many ancient sights, exploring the countryside and cusine along the way.
The tour was brilliantly organised and we were lucky to have a fantastic guide and driver who made sure everyone got the most from the trip.

Grand Tour of Indochina

Wednesday 27 Nov 2024
Overview Rating:
Our Tour: Excellent
A wonderful tour experience. We saw many of the main attractions in Vietnam, Laos and Cambodia and were able to spend time looking and not so rushed. As a group of 10 we had a national guide in each country and this benefited us as we travelled togehter and we gained the benefit of their knowledge.
Unforgetable sunrises and sunsets along with stunning natural scenery

Angkor to the Bay

Tuesday 26 Nov 2024
Overview Rating:
Our Tour: Excellent
Both guides for Cambodia and Vietnam were extremely helpful and knowledgeable. The trip was busy, but felt we saw as much as we could in the time.

Around Cambodia

Tuesday 19 Nov 2024
Overview Rating:
Our Service: Good
Helpful and efficient and looked into several options

Around Cambodia

Monday 18 Nov 2024
Overview Rating:
Our Tour: Excellent
Absolutely great trip packed with so many unique experiences. Thank you Wendy Wu, we’ll definitely consider using you for our next holiday.

Around Cambodia

Friday 15 Nov 2024
Overview Rating:
Our Tour: Excellent

Vietnam & Cambodia Discovery

Friday 08 Nov 2024
Overview Rating:
Our Tour: Excellent
An absolutely amazing adventure with a great group of people and an amazing guide in Vietnam - Kim !
This was my first solo holiday and I would not hesitate to go on another Wendy Wu tour but this will take some beating !
We saw Vietnam essentially from top to bottom . From the bustle of Hanoi to the peace of the Panhou retreat just 30km from the Chinese border to the majesty of Halong Bay . Then onto Hoi An and Hue both so different but both equally memorable . Then Saigon - a Vespa tour is an essential for everyone - and the time to reflect on what we saw in the Cu chi tunnels and the war remnants museum . And then onto the Mekong delta for an overnight stop in Ben tre
The walking in Hoang Su Phi was not as challenging as the itinerary might have suggested and I chickened out of the cycling ! The hotels were all well situated and all of a more than acceptable standard - the most important part was the beds as certainly needed good nights sleep to keep up with the adventure .
The group was sad to leave Vietnam and Kim who as I have already said was amazing at looking after us and was full of amazing stories and shared his experiences with us .
However we still had Cambodia to visit and I guess my only criticism of the whole trip was it should have been slightly longer to give us a bit more time in Cambodia . The Angkor Wat complex was amazing as was the visit the following day to the village on stilts . Our guide Chet obviously had a hard act to follow but again he was great !
My highlights - the retreat , walking in the mountains , Halong bay , the bamboo circus in Hoi An and the mad ride on coracle boats , the Vespa tour ,eating and drinking fresh coconut in the Mekong the Angkor complex and the Phare Circus !
A truly amazing adventure

69972

Friday 01 Nov 2024
Overview Rating:
Our Tour: average
An awful lot of travelling but, sad to say, South Korea just doesn’t have enough to make it worthwhile. Vietnam, Cambodia and India offer so much more to the traveller. However, fair play to Wendy Wu for offering this holiday. Not many companies do.
Unimpressed with the administration. Had to chase for final documents 10 days before departure and was told it would be emailed that day with hard copy to follow. Email duly arrived but hard copy sent to the address of my next of kin. No one waiting for me on arrival in Seoul and had to wait twenty minutes for the driver to show up.
I followed a competitor’s tour which I had considered but chose Wendy Wu because of the inclusion of DMZ visit. Competitor routed passengers London to Frankfurt and then 12..5 hours to Seoul. Much better for sleeping than 8 hours to Dubai and then another 8 hours after stopover.
Local guide gave long winded information and was difficult to understand so I tended to lose the thread.
Food generally edible but unexciting. Best meals were in Chinese and Japanese restaurants. Local restaurants generally unprepossessing.