Excellent service helpful staff. Looking forward to my holiday next year!

Wonderful holiday got to see so many sights. Transport was great tour guide fantastic overall would highly recommend a tour in Japan and Wendy wu delivered a great experience

The whole trip was very well organised from enquiry to departure. Every little query was answered in a friendly, professional manner. The 11 night tour ran like clockwork and covered a large number of locations spread across Japan. We travelled by coach, bullet train and local express train, which all ran exactly to schedule without a hitch. The tour content was so varied and covered temple visits, snow monkeys, the deer at Nara, mount Fuji, two boat trips (one a meal in Tokyo bay), tea ceremony, origami, sampling sake, a trip to the top of the Sky Tree in Tokyo and numerous other locations. Meals were all included and allowed us to sample Japanese cuisine to its full at some really nice restaurants. Our guide for The Experience Japan tour was Naomi, who was an absolute delight to spend time with. She was so knowledgeable, friendly, helpful and funny and made it her mission to ensure that everyone in the party had the best experience possible. She was an absolute credit to both herself and Wendy Wu Tours. Both myself and my son had the experience of a lifetime and would thoroughly recommend both this tour and Wendy Wu.

Whereas the holiday was true as to its itinerary our issue was the actual timing of events. All trips appeared to have been rushed with the main aim to do it as quickly as possible to ensure we were in time for the lunch,? Lunch again was rushed as we had to get to another sight. Most of the sights did not require us to have so much time there and some of them were under construction which meant we could not visit it properly. We were given some ‘down time’ to do our own .’thing’, in reality 15 minutes doesn’t allow for much to be done !! Overall a very rushed tour without proper time to relax and take in the vista and atmosphere:

Japan is an absolutely beautiful country, it was brought alive by our very competent Guide Reo Sakamoto and Wendy Wu tours.
GO if you can … it’s amazing !

Repetitive meals with no time to relax. Six local guides, only penultimate one with good English and organisational abilities.The professional guide was ill prior to the trip and a professional replacement was unavailable. There was a lack of information on the country when travelling between viewings
Communication whisper system poor, guides stopped using it.
To many places visited each day.
Rushing to get to the set time for the next meal.
I clocked 5 miles each day on my phone some people found this difficult and sat out some of the viewings.
The guide line of £300 Per person was far to much other than markets every one took visa.

The tour was well organised and lead by a very helpful and informative guide. The information before and on each day of the tour was clear and timely.

This was an enjoyable, informative, interesting and, sometimes, extremely beautiful experience. However, I was denied the spoken commentary, and sometimes important information, unless in transit on the coach; because the 'Whisper' system is not compatible with hearing aids, and I am hearing impaired. Although, I find the total dependence on such systems (given poor signals and inferior sound quality) is a very mixed 'blessing'. Our guide, who, in all other regards was exemplary; intended, I believe, to offer me brief summaries or other assistance, but mostly either forgot or was too busy, which is understandable in the circumstances. Constructively, I would urge a greater awareness of hearing impaired travellers' needs. The only other improvements I might suggest would be a more traditional setting for the tea ceremony experience, and serious consideration regarding the purpose of driving to the 5th Station on Mount Fuji which seemed to be a waste of, always precious, time.

been with them before

Busy tour of many historic and picturesque sights of Honshu. Travelling mainly by bus - but plenty of spare seats so not crowded - which has the advantage of being able to go through and stop in the mountains which wouldn't be so easy with a rail tour. Excellent guide - knowledgeable and entertaining. Hotels were mainly big international tourist branded chains - mostly good with a couple more average. Breakfasts catered for just about every nationality and taste. Food was mainly Japanese - deliberately as varied as they could make it but it helps if you like fish - with the occasional western style meal. Many of the stops had large tourist shops and there were other opportunities for shopping and wandering around on one's own. I recommend adding a day before and/or after the tour and also Tokyo National Museum where we went on our last day. Altogether memorable.

A wonderful experience of beautiful Japan with a very competent guide and a friendly group of tourists. We had a marvellous time! Thank you

We went to so many of the most iconic, and deservedly so, places in this stunning country. Everything was perfectly arranged and managed day-to-day by our in-country guide, Coco, to give us the very best experience. So many wonderful memories - no downsides anywhere in the whole 18 days.

We thoroughly enjoyed our trip. It was a full on experience that exceeded our expectations. The schedule although busy was varied and interesting ; it gave us a great insight into the tradition, history and culture of Japan. We travelled with a great group of people and mixed well. The guides were informative and shared their personal experiences and perspectives which added to the tour. Being quite a large group, we definitely benefited from there being two guides at all times. The coach transport was comfortable and reliable. The journey on the Shinkansen was a treat. We loved the food and overall we were highly satisfied and pleased with this tour. A holiday to Japan I had long dreamed about ; it didn’t disappoint.