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The Award-Winning Tour Specialist

Current Situation Impacting Operations
in the Middle East

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Flight disruption continues across the Middle East

Flight disruption continues across the Middle East due to ongoing airspace closures and widespread cancellations.

Despite this, the majority of Wendy Wu Tours customers have successfully joined their tours via alternative routes and carriers. All our tours (with the exception of Jordan) are operating as normal.

The safety and wellbeing of our customers remains our highest priority. We are closely monitoring developments and following the latest advice from the Foreign, Commonwealth & Development Office (FCDO) to ensure we continue to operate safely and responsibly.

Affected Customers

Some customers have unfortunately been affected by:

  • Outbound flight cancellations (unable to join their tour)
  • Inbound flight cancellations (unable to return home at the end of their tour)

We remain committed to supporting all affected customers. Our team is contacting impacted customers in departure date order.

Policy Covering Departures from the UK and Ireland up to and including 31 March 2026

Affecting clients flying with Emirates, Etihad or Qatar

Flight Inclusive Packages

The team at Wendy Wu Tours has been working in departure date order to rebook all affected clients onto alternative airlines, so they can join their tour as planned.

If you are due to travel on or before 31 March and haven’t heard from us yet, please get in touch.

If no alternative flights are available:

Land Only Packages

Customers who booked a Tour/Land Only package must liaise directly with their airline or travel agent regarding alternative flight options.

If unable to join the tour:

Policy for Departures 1 April 2026 to 31 May 2026

Affecting clients flying with Emirates, Etihad or Qatar

We are proactively contacting all affected customers to offer alternative airline options and are processing bookings in order of departure date.

Please note:

  • Rebooking policies may vary between airlines and individual bookings.
  • If airlines are not offering free cancellation, we will explore options and update you.
  • Due to limited availability, departures may need to be from larger airports such as London rather than regional airports.

All bookings remain subject to standard booking conditions.

Policy for Departures 1 June 2026 Onwards

All bookings remain subject to standard booking conditions.

The situation is under ongoing review, and further updates will be provided as necessary.

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