Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Taj, Temples and Tigers

Friday 01 Aug 2025

Overview Rating:

Our Service: Excellent

Never booked with Wendy Wu before. The operatives were really helpful and it was an easy process. I mainly dealt with Julia who was great.

Treasures of Malaysia, Borneo & Singapore

Friday 01 Aug 2025

Overview Rating:

Our Service: Excellent

Very friendly, knowledgeable and helpful. Looking forward to a great holiday experience

China: The Big One

Thursday 31 Jul 2025

Overview Rating:

Our Service: Excellent

Friendly and efficient, easy to book

69512-PRE

Thursday 31 Jul 2025

Overview Rating:

Our Service: Excellent

Great service on the phone, went through all my options and questions, which were quite complicated. Wendy Wu was able to accommodate all my needs and wishes, and even went above and beyond for airport transfers. Wendy Wu was the only company doing Japan tours that would accompany you and organise everything for you. No problem with signs or language to solve.

Wonders of Indonesia

Wednesday 30 Jul 2025

Overview Rating:

Our Service: Excellent

Cheryl was pleasant and very helpful, my holiday was booked within a short time, I have travelled with Wendy Wu several times and all the staff have always gone the extra mile to get everything I want.

Singapore to Bangkok by Rail

Wednesday 30 Jul 2025

Overview Rating:

Our Service: Good

Prompt and no fuss booking

Wonders of Indonesia

Wednesday 30 Jul 2025

Overview Rating:

Our Service: Good

I was a little worried about how fast the booking system was . No way to speak to a human. However the booking process was straightforward

Best of Mongolia

Tuesday 29 Jul 2025

Overview Rating:

Our Service: Excellent

Clear and professional. Booked everything I need while on the phone.

68692-PRE

Tuesday 29 Jul 2025

Overview Rating:

Our Service: Excellent

Booked few tours with Wendy wu. Perfect service. The advisors talk through everything you need. Very patient and friendly. Very reasonable priced tours giving you everything you need. From visa to flights to the tour itself with guides .amazing locations. Hotels every stay. Meals all included. Just simply pack your case get on that flight and off you go to amazing places in Asia. Any problems advisors on hand every step of the way. These amazing tours will want you going back for more.

Best of Mongolia

Monday 28 Jul 2025

Overview Rating:

Our Service: Excellent

Excellent!
Quick and friendly service over the phone.
I am a repeat customer and can highly recommend.

Our Response

That's great to hear! Thanks so much for your review and do give us a call if you have any questions. Thanks, Jimmy, Wendy Wu Tours.

Wonders of China

Sunday 27 Jul 2025

Overview Rating:

Our Service: Excellent

I'm happy to have booked with Wendy Wu and am looking forward to our trip feeling that I've booked with experts.

Our Response

Thanks so much for your lovely review, Diane. Do give our friendly team a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Majestic Yangtze

Sunday 27 Jul 2025

Overview Rating:

Our Service: Excellent

Prompt. Easy to understand. Effective.

- One phone call. Straightforward answer to a simple question.

- Booking process: Uncluttered. Understandable. Easy to navigate.

Our Response

Thanks so much for your feedback, it is very much appreciated. Do give us a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Magnificent China

Friday 25 Jul 2025

Overview Rating:

Our Service: Excellent

Clear, concise and understandable information from the company Representative, made for a pleasant experience, and confidence in the ability of the company, to provide us with the chosen tour; particularly as this is the first time using Wendy Wu Tours.
Now we feel we can relax knowing our big trip is in well experienced hands.

Our Response

Thanks Ellen for your lovely review and you are in very safe hands with Wendy Wu Tours. Do give our friendly staff a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Angkor to the Bay

Thursday 24 Jul 2025

Overview Rating:

Our Service: Excellent

Your staff are always friendly, knowledgeable and cheerful. The service they give is far and above other travel operators which is one reason why I rebook with yourselves !

As a widow I v. much appreciate their care and understanding and would also like to add that the local guides are always \extremely well trained and llke wise of a very high standard..

Our Response

Thanks so much for your review and it was lovely to talk to you on the phone today. Please do not hesitate to contact us if we can be of any further assistance. Kind regards, Jimmy, Wendy Wu Tours.

Taj, Temples and Tigers

Tuesday 22 Jul 2025

Overview Rating:

Our Service: Excellent

Plenty of information
Professionals on the phone
Nothing to much trouble
Curtiouse and helpful

Our Response

That's great to hear! Thanks so much for your review and please don't hesitate to contact us if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.