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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Angkor to the Bay

Saturday 07 Feb 2026
Overview Rating:
Our Tour: Excellent
Went to Cambodia and Vietnam with Wendy Wu Tours - our guide in Cambodia - Vutha Dam was so attentive and helpful - he went above and beyond to make sure we had the best possible experience .

Philippines Discovery

Friday 06 Feb 2026
Overview Rating:
Our Tour: Excellent

Kerala and the Southern Highlights

Friday 06 Feb 2026
Overview Rating:
Our Tour: Good
Fabulous holiday, very well organised, great leader. I would have preferred not to have eaten buffet style food in hotels and we had a 46 seater coach for 23 holidaymakers, this resulted in issues getting round the narrow roads and adding extra travelling time. The itinerary was an excellent mixture of palaces, temples and scenery. My favourite was the houseboat in the backwaters of Kerela.

Vietnam at a Glance

Friday 06 Feb 2026
Overview Rating:
Our Tour: Good
We had an excellent tour guide Bui Anh Duc. The tour was packed full of different experiences and we learnt a great deal about the wonderful country of Vietnam. The tour was well organised and ran very smoothly

55032

Thursday 05 Feb 2026
Overview Rating:
Our Tour: Excellent
This tour was a wonderful adventure through Cambodia and Vietnam. So many new experiences very different to what we are accustomed to. The hotels and food were generally very good and our tour guides were very friendly and informative with everything running like clockwork. The 'historic' visits covering the Cambodian Killing Fields and the Vietnam War were covered in an informative and sensitive manner. The 'cultural' visits included an overnight stay on the amazing Halong Bay and a visit to the enchanting and relaxing Hoi An. We were impressed with Phnom Penh, more so than Saigon, although a highlight of the latter was dinner in the dark at the Noir Restaurant. And we didn't want the tuk-tuk and cyclo rides to end. The four day cruise down the Mekong was relaxing and included some interesting visits to observe life along the river. The boat itself was very nice.

All in all we thoroughly enjoyed our third Wendy Wu Tour (after China and Egypt) and would highly recommend.

27395751

Wednesday 04 Feb 2026
Overview Rating:
Our Tour: Excellent
I recently completed a wonderful group tour of Vietnam with Wendy Wu Tours, which I booked direct. The package was all-inclusive, covering all flights, accommodation, transfers, sightseeing, and meals. It was incredibly convenient, as I only had to manage my own travel to and from my local airport and drinks.

Wendy and our national tour guide, Duc, managed every detail perfectly to ensure the trip was memorable and that we experienced the best of Vietnam. This was my second trip with this company, having previously traveled with them to China over ten years ago.

I highly recommend Wendy Wu Tours for anyone looking for a well-organised travel experience.

Our Response

Dear Deanne!
Thank you so much for sharing such a lovely review! We’re delighted to hear how much you enjoyed your Vietnam tour and that everything ran so smoothly. It’s wonderful to know this was your second trip with us, and we truly appreciate your recommendation. We hope to welcome you on another adventure again soon.

Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Christmas in South Africa

Thursday 22 Jan 2026
Overview Rating:
Our Tour: Good
I travelled with a friend Christine Beesley and we paid separately and had our own rooms so paid single supplement too!
The tour is amazing but there was a disconnect between what Wendy Wu organised and what the local agent Thompson organised!!!
On arrival in Johannesburg after an overnight flight and hardly any sleep we were welcomed at the airport and had a taxi transfer to the hotel, but there was only one room booked!!!! they expected us to share and it too two hours and us proofing the single room supplement PLUS four phone calls by ME to the local agent and finally Wendy Wu in the UK to resolve this!!!

We were sitting in the lobby and did not meet our guide till 6pm that evening.

Not a good start. We discussed this with our guide and he promised to make sure all the other hotel bookings would be correct.
But it happened again at the Safari Lodge hotel and at the Cape Town hotel! Each time WE had to point it out and get it fixed and it took time to do so.

At the safari lodge we were supposed to have a drumming and dancing show which did not happen and again there were two dinners on our Wendy Wu itenary which our guide did not know about. The group had to prove it to him and then it was organised at the last minute.

Loved the tour and hotels, but not up to your normal high standard.

Please get back to me about this.

Denise Estourgie

Mobile no 07970 120432

China: Winter Wonderland

Thursday 15 Jan 2026
Overview Rating:
Our Tour: Excellent
The whole holiday was superb. A special mention to our main guide, George, who was very informative and helpful to all our needs.

Our Response

Many thanks for your review, George will be delighted to hear your feedback!

We do hope you will travel with us again.

Kind regards

Jimmy,
Wendy Wu Tours

Christmas Beyond the Brahmaputra

Thursday 15 Jan 2026
Overview Rating:
Our Tour: Good
I’ve already completed this survey

China: Winter Wonderland

Tuesday 13 Jan 2026
Overview Rating:
Our Tour: Good
harbin is what I really wanted to see and it didn't disappoint
as for the rest it was good as were the guides.

Our Response

Thank you for your feedback.

We are delighted to hear that Harbin lived up to your expectations and that you enjoyed the rest of your trip as well, with guides providing good support throughout. We trust your experience with Wendy Wu Tours was both enjoyable and memorable.

Kind regards,

Jimmy
Wendy Wu Tours

Christmas in South Africa

Sunday 11 Jan 2026
Overview Rating:
Our Tour: Good
On the whole this was an amazing trip, marred but a disappointing Christmas Day. What was supposed to be a trip highlight turned out to be a fly-ridden starter, followed by a cold roast dinner and an OK dessert. All served next to the toilet! There were tables available in the restaurant that would have accommodated us. Looking at the reviews, it looks like the Vineyard only puts tours by the smelly toilets!

Our Response

Thank you for your feedback.

We are very pleased to hear that, overall, your trip was amazing. We are, however, sorry to learn that the Christmas Day meal did not meet expectations, particularly regarding the location and quality of the food. Your comments are important, and we will ensure they are passed on to the relevant partners so improvements can be made for future guests. We trust that the rest of your holiday with Wendy Wu Tours remained enjoyable and memorable.

Kind regards,
Jimmy
Wendy Wu Tours

China: Winter Wonderland

Sunday 11 Jan 2026
Overview Rating:
Our Tour: Excellent
Amazing experience its very cold was advised to layer up with clothes. I had four layers on at the time but bought some wind/weatherproof trousers to add to the layers I already had on as I was still feeling cold. The park is really good plenty of sculptures to see. They look so beautiful lit up at night. Theres various activities to do but when I went was told we needed a Chinese esim QR card to access some activities. Unfortunately I didn't have a Chinese esim but still didn't stop me having fun. Spent 5 hours there taking pics. Had a go at archery etc plenty of shops inside. Loved the Starbucks at Number 4 all though I suggest you get in there quick alot of there drinks was sold out by time I was there. Bought some lovely souvenirs. The drone show was amazing. In the middle is a huge stage set up for performances for you to watch. A well recommended experience

Our Response

Thank you for sharing your detailed feedback.

We are delighted to hear that you had an amazing experience at the park and enjoyed the sculptures, activities, and drone show, despite the cold and the Chinese eSIM requirement for some activities. It’s great that you were able to make the most of your visit, try archery, shop for souvenirs, and enjoy the Starbucks. Your detailed tips will be very helpful for future visitors.

We do hope you will travel with us again.

Many thanks

Jimmy,
Wendy Wu Tours

Christmas in Sri Lanka

Friday 09 Jan 2026
Overview Rating:
Our Tour: Excellent
All excellant - accommodation, meals, tour guide,tour destinations and overall experiences

Our Response

Thank you for your wonderful feedback.

We are thrilled to hear that every aspect of your trip from accommodation and meals to the tour guide, destinations, and overall experiences was excellent.

We do hope you will travel with us again.

Kind regards

Jimmy
Wendy Wu Tours

2470589

Friday 09 Jan 2026
Overview Rating:
Our Tour: Excellent
Fabulous trip

Our Response

Dear Lynette,
Thank you for your 5-star review. We’re delighted to hear you had a fabulous trip and really appreciate you sharing your feedback.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Christmas in South Africa

Thursday 08 Jan 2026
Overview Rating:
Our Tour: Excellent
We had a wonderful time. The trip was well organised and the chosen destinations were very interesting. The highlights were Kruger and Table Mountain on Christmas morning

Our Response

Thank you for your feedback.

We are thrilled to hear that you had a wonderful time and enjoyed a well-organised trip with interesting destinations.

We do hope to be of service to you again.

Kind regards.

Jimmy
Wendy Wu Tours