Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Angkor to the Bay

Tuesday 20 Jan 2026

Overview Rating:

Our Service: Excellent

Prompt, polite and none patronising

Angkor to the Bay

Tuesday 13 Jan 2026

Overview Rating:

Our Service: Good

I was able to find the information needed.

However, online prices shown is misleading when discounts for both '2-person' and 'single person' are shown on the website. When the 'single-person' button is ticked the non-discounted price goes up compared to that which is displayed when '2-person' button is ticked.

Our Response

Thank you for your feedback.

We appreciate you taking the time to highlight this issue with our online pricing display. Your comments will be passed on so we can ensure our website is clearer and more transparent for all travellers. We trust that, despite this, your overall experience with Wendy Wu Tours remains positive.

Kind regards,
Jimmy
Wendy Wu Tours

Angkor to the Bay

Wednesday 24 Dec 2025

Overview Rating:

Our Service: Excellent

Wendy Wu have been fantastic so far with our booking everything went extremely well.

Our Response

Thank you so much for your wonderful feedback, Diana. We're delighted that your booking experience has been so smooth and enjoyable – that's exactly what we aim for.

We're really looking forward to welcoming you on your tour in April. If you need anything else as you prepare for your adventure, please don't hesitate to get in touch.

Thank you for choosing Wendy Wu Tours!

Angkor to the Bay

Thursday 24 Jul 2025

Overview Rating:

Our Service: Excellent

Your staff are always friendly, knowledgeable and cheerful. The service they give is far and above other travel operators which is one reason why I rebook with yourselves !

As a widow I v. much appreciate their care and understanding and would also like to add that the local guides are always \extremely well trained and llke wise of a very high standard..

Our Response

Thanks so much for your review and it was lovely to talk to you on the phone today. Please do not hesitate to contact us if we can be of any further assistance. Kind regards, Jimmy, Wendy Wu Tours.

Angkor to the Bay

Tuesday 01 Apr 2025

Overview Rating:

Our Service: Excellent

Professional staff who explained everything in detail..

Angkor to the Bay

Thursday 06 Mar 2025

Overview Rating:

Our Service: Excellent

Booking my trip was such a great experience my friend decided to book too.
Can't wait for the trip. It seems Wendy Wu takes away all the headaches so you are left to enjoy your holiday.

Our Response

Thanks so much for your review, we can't wait for you to enjoy your tour!

Angkor to the Bay

Friday 28 Feb 2025

Overview Rating:

Our Service: Excellent

Prompt telephone response. Knowledgable customer services agent Natasha Beach. Booked holiday easily without fuss. Received e mail confirmation within an hour. So far service has been excellent.

Angkor to the Bay

Friday 28 Feb 2025

Overview Rating:

Our Service: Excellent

Friendly,knowledgeable. Know their stuff.

Angkor to the Bay

Friday 17 Jan 2025

Overview Rating:

Our Service: Excellent

The service was comprehensive, and covered all questions that I had. It seemed there was nothing that was to much trouble

Angkor to the Bay

Tuesday 08 Oct 2024

Overview Rating:

Our Service: Excellent

Superb. Very clear and helpful. Couldn't have been more impressed. Would definitely recommend. Can't wait to go on my trip

Angkor to the Bay

Friday 27 Sep 2024

Overview Rating:

Our Service: Excellent

Handled my enquiry and choices efficiently and quickly. Very pleasant manner and no heavy sell, listened and accommodated my wishes.

Angkor to the Bay

Tuesday 27 Aug 2024

Overview Rating:

Our Service: Excellent

Excellent! Service with a smile.
I felt very reassured that Wendy Woo would ensure my booking would go smoothly, and of course it did!

Our Response

Thank you for your continuing to choose Wendy Wu Tours for your travel plans. We're thrilled to hear that your booking experience was smooth, and we can't wait to help make your third holiday just as memorable.

Jimmy, Wendy Wu Tours

Angkor to the Bay

Thursday 14 Mar 2024

Overview Rating:

Our Service: Good

Good customer service for booking so far so good. Still waiting for flight upgrades

Angkor to the Bay

Monday 11 Mar 2024

Overview Rating:

Our Service: Excellent

I have travelled with Wendy Wu previously, and am about to book with them again. You could not see more of a country than with Wendy Wu. As a solo traveller, they look after you very well, their guides are excellent. I could not praise them enough. They are not the cheapest, but if you want to see as much as possible they are worth the extra