Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Angkor to the Bay

Tuesday 08 Oct 2024

Overview Rating:

Our Service: Excellent

Superb. Very clear and helpful. Couldn't have been more impressed. Would definitely recommend. Can't wait to go on my trip

Angkor to the Bay

Friday 27 Sep 2024

Overview Rating:

Our Service: Excellent

Handled my enquiry and choices efficiently and quickly. Very pleasant manner and no heavy sell, listened and accommodated my wishes.

Angkor to the Bay

Tuesday 27 Aug 2024

Overview Rating:

Our Service: Excellent

Excellent! Service with a smile.
I felt very reassured that Wendy Woo would ensure my booking would go smoothly, and of course it did!

Our Response

Thank you for your continuing to choose Wendy Wu Tours for your travel plans. We're thrilled to hear that your booking experience was smooth, and we can't wait to help make your third holiday just as memorable.

Jimmy, Wendy Wu Tours

Angkor to the Bay

Thursday 14 Mar 2024

Overview Rating:

Our Service: Good

Good customer service for booking so far so good. Still waiting for flight upgrades

Angkor to the Bay

Monday 11 Mar 2024

Overview Rating:

Our Service: Excellent

I have travelled with Wendy Wu previously, and am about to book with them again. You could not see more of a country than with Wendy Wu. As a solo traveller, they look after you very well, their guides are excellent. I could not praise them enough. They are not the cheapest, but if you want to see as much as possible they are worth the extra

Angkor to the Bay

Sunday 04 Feb 2024

Overview Rating:

Our Service: Excellent

Jamie gave good advice and helped us to source the best deal for our chosen trip to Cambodia and Vietnam

Angkor to the Bay

Tuesday 23 Jan 2024

Overview Rating:

Our Service: Excellent

Excellent brochures initiated my interest.
First contact by phone with advisor welcoming and informative.
Multiple options of tours and costs gave plenty room for choice.

Our Response

That's wonderful to hear, Robert.
Do let us know if you have any questions about your forthcoming tour.
Thanks
Jimmy

Angkor to the Bay

Thursday 09 Nov 2023

Overview Rating:

Our Service: Good

Booking the holiday was made very easy and quick. The email with all the details came as soon as l had put the phone down. It was very clear and reassuring

Angkor to the Bay

Friday 03 Nov 2023

Overview Rating:

Our Service: Good

The website was easy to navigate

Angkor to the Bay

Tuesday 22 Aug 2023

Overview Rating:

Our Service: Excellent

Booking was very straightforward and exceeded expectations after previously dealing with another company. Hoping the actual holiday is as good!

Our Response

I'm sure it will be Janet, we receive amazing feedback about the tour you have booked. Wishing you the most wonderful holiday. Jimmy

Angkor to the Bay

Thursday 20 Jul 2023

Overview Rating:

Our Service: Excellent

That morning in the post, i had received a flyer from Wendy Wu featuring reductions on Single Supplements. There was a trip I had been considering to Vietnam and Cambodia but had not made any firm choice of company. It seemed a good opportunity to progress this idea. Later that morning I telephoned WW and very quickly got through to an agent. He was able to confirm that there was a trip available in the period I wanted and did have 50% off the single supplement. He was also very pleasant to deal with. I had not research the WW brochure or web site in advance because I have traveled with them twice before, India and Japan, and these had both been in my list of top three holidays. Without further hesitation I booked the trip I wanted, all within a 15 minute phone call.
What more could they have done to further enhance their service, sense 5 Stars.