Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

China Uncovered

Thursday 22 Jan 2026

Overview Rating:

Our Service: Excellent

Our 1st WW tour last year in Japan was fabulous with a superb guide. Tsuru, who looked after the group excellently. Three months on and the group, based across UK, NZ and Australia, are still in touch and are currently booking our next adventure in China in 2027. Great attention to detail throughout the service from booking to arriving home.

Wonders of China

Wednesday 21 Jan 2026

Overview Rating:

Our Service: Excellent

Prompt responses to questions- nothing too much trouble.
Very reassuring as new been a solo traveller.
Thrilled to have booked with Wendy Wu

Gems of China

Monday 19 Jan 2026

Overview Rating:

Our Service: Excellent

Booking a holiday that met our needs and fitted with our timetable was far easier than we expected

Wonders of China

Monday 19 Jan 2026

Overview Rating:

Our Service: Excellent

Looked at other providers to holidays in China, Wendy Woo was excellent value and had the tour I wanted. Easy to book online.

China Uncovered

Sunday 18 Jan 2026

Overview Rating:

Our Service: Excellent

You’re consultant Cheryl johnson seems knowledgeable and was able to answer all of our questions if the ray of the trip goes as well as the booking process we will be very happy

Our Response

Thank you for your lovely feedback.

Cheryl will be delighted to know she made such a positive impression. We are sure the tour itself will live up to your expectations and is just as enjoyable as the experience of booking it.

Kind regards,
Jimmy
Wendy Wu Tours

Glories of China

Sunday 18 Jan 2026

Overview Rating:

Our Service: Excellent

The booking process was very easy. They called us back and did it over the phone. Cheryl was most efficient and pleasant. Gives us great confidence for our trip.

Our Response

Thank you for taking the time to share your feedback.

We are delighted to hear that you found the booking process very easy and that the call-back service worked well for you. Cheryl will be especially pleased to know that her efficiency and friendly manner gave you such confidence in your upcoming trip. We look forward to helping make it a fantastic experience from start to finish.

Kind regards,
Jimmy
Wendy Wu Tours

China & Tibet Discovery

Saturday 17 Jan 2026

Overview Rating:

Our Service: Excellent

The Wendy Wu staff at the Machester Destinations show were really good: knowledgeable and responsive, and able to answer all our questions, and sort out a booking with all the flight details, there and then. I hope the holiday lives up to its promise- no reason to think it won't, but let's see.

Our Response

Thank you for your review!

It is great to hear that you booked your trip to China at the Manchester Destinations Show and that our team were able to answer all your questions and finalise the booking, including flight details, on the day. We really appreciate your confidence in us and very much trust the holiday more than lives up to its promise.

Kind regards,
Jimmy
Wendy Wu Tours

China Delights

Monday 12 Jan 2026

Overview Rating:

Our Service: Excellent

Helpful and informative staff who have helped me choose the right tour, as well accomodating additional extra requests and extensions to the trip. Booking process very smooth. Now looking forward to a great vacation.

Our Response

Thank you for your feedback.

We are pleased to hear that our staff were helpful and informative in guiding you to the right tour, and that they accommodated your additional requests and trip extensions. It’s great that the booking process was smooth, and we trust your upcoming holiday with Wendy Wu Tours will be a truly enjoyable experience.

Kind regards,
Jimmy
Wendy Wu Tours

Wonders of China

Sunday 11 Jan 2026

Overview Rating:

Our Service: Excellent

Polite efficient and informative.
Happy to answer my many questions.

Gems of China

Friday 09 Jan 2026

Overview Rating:

Our Service: Excellent

Excellent knowledge, very helpful polite and courteous.

Our Response

Many thanks for your review!

Do let us know if you have any questions regarding your tour.

Kind regards

Jimmy
Wendy Wu Tours

China & Tibet Discovery

Monday 05 Jan 2026

Overview Rating:

Our Service: Good

Very comprehensive and helpful during our time on the phone booking the holiday we required
With an email to confirm all the details
This is our 1st holiday with Wendy Wu, so we hope that this good service will continue so we can enjoy it without having to worry to much or get to stressed

Our Response

I'm sure you'll have a marvellous tour, but do let us know if we can help with any questions whatsoever. We're always happy to help! Thanks, Jimmy, Wendy Wu Tours

Ancient China

Tuesday 30 Dec 2025

Overview Rating:

Our Service: Excellent

Having traveled with Wendy Wu tours previously I found the online booking process to be very clear and easy to use compared to going to a travel agency.

Our Response

Many thanks for your very positive review about our booking process, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours

Ultimate China

Sunday 21 Dec 2025

Overview Rating:

Our Service: Excellent

Just so easy to deal with, lovely and helpful.

Our Response

Thank you so much for your kind feedback, Kaye. We're delighted that booking with us was such a smooth and enjoyable experience. Our team loves helping customers plan their perfect trip!

We can't wait to welcome you on your tour soon. If you have any questions before you travel, please don't hesitate to get in touch.

Thank you for choosing Wendy Wu Tours!

Ancient Empires of China & Japan

Thursday 18 Dec 2025

Overview Rating:

Our Tour: Good

a great experience with a lot packed in over seven days. the guides we had on the tour were wonderful.

Our Response

Thank you so much for your lovely feedback on the Ancient Empires of China & Japan tour. We're delighted that you found it such a great experience, and we're thrilled to hear that our guides made such a positive impression on you.

We truly appreciate you taking the time to share your thoughts, and we hope to welcome you on another Wendy Wu adventure soon.

Thank you for choosing Wendy Wu Tours.