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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

A China Experience

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
My tour of China with Wendy Wu Tours was magnificent.

I will absolutely be booking another tour somewhere else exciting,

Ancient China

Saturday 31 Oct 2026
Overview Rating:
Our Tour: Excellent
An excellent tour, definitely for those who like a packed schedule. You get to see places and historic sights that are slightly off the beaten path for westerners in china. The guides were great, the hotels were varied, but of a decent quality with a good breakfast to be had every day. Plenty, almost too much food to be had with a decent variety also.

Gems of China

Friday 30 Oct 2026
Overview Rating:
Our Tour: Excellent
An excellent mixture of city, history and nature. Excellent hotels and knowledgeable guides. China is one of the most amazing countries I have visited

Gems of China

Thursday 29 Oct 2026
Overview Rating:
Our Tour: Good
Really good and really recommend it

Glories of China

Thursday 29 Oct 2026
Overview Rating:
Our Tour: Excellent
A busy but very enjoyable holiday. It was an opportunity to visit 4 very different regions in China.
Addison our guide was fantastic. So organised and knowledgeable. His love for Xian especially shone through. The insights into his family life that he shred with us gave an added dimension.
Stephen our guide in Shanghai was amusing and knowledgeable. The visit to the heritage village and the night cruise were particularly enjoyable.
Guilin our next stop was so beautiful. It was a pity that we moved hotels twice but maybe that was the was it was best to fit in the cruise. Oscar our guide started off repeating himself a bit but was soon encouraged to tell us more different information and he became quite endearing. The show on the water was impressive and the Tai chi lesson fun. The Osmanthus ice cream is a must.
Dressing up to visit the square in Xian was fun as well at the dumpling banquet.
The visit to see the terracotta warriors was a highlight. Photos do not do it justice.
Beijing was wet, very wet. It poured. We had been so lucky up until then.
Addison took us to the great wall early. Not only was the weather slightly better then but also it was before the crowds appeared. Our visit to the Summer palace was a wash out.

Gems of China

Wednesday 28 Oct 2026
Overview Rating:
Our Tour: Excellent
An amazing holiday that I would highly recommend to anyone interested in visiting China. There are some long days, but necessary to see as much as possible. Our National guide Jason was amazing, going out of his way to ensure that all his clients got the best out of the holiday. A special mention to LJ our local guide in Zhangjiajie who amended the itinerary in order to see as much as possible despite the disappointing weather. I also upgraded to the amenities package on the Yangtze which I really enjoyed, especially the a la carte service and generous wine with lunch and dinner. I also went to all the additional evening shows which I enjoyed. Do not miss the Romance of the Three Kingdoms show, it is spellbinding. The cruise in Shanghai was a lovely end to a fantastic holiday. Thank you so much Wendy Wu and your team.

China Delights

Wednesday 28 Oct 2026
Overview Rating:
Our Service: Excellent
Julia was very helpful and she answered all my questions.

A China Experience

Wednesday 28 Oct 2026
Overview Rating:
Our Tour: Excellent
Excellent tour guides regional and local. Excellent activities during holiday

Gems of China

Wednesday 28 Oct 2026
Overview Rating:
Our Tour: Excellent
Excellent trip , Jason our tour guide was amazing .
Very busy and full on trip , loved China and will definitely return .

China Delights

Wednesday 28 Oct 2026
Overview Rating:
Our Tour: Excellent
This is a fully escorted tour, our national guide Andy was knowledgeable, helpful and ensured the tour run smoothly. We saw all the sights/ events as advertised. We enjoyed the food and individual requirements were catered for.
Ithe touris full on with not too much time for individual sightseeing. Starting in Shanghai with a finish in Beijing I think is the best way round. The major sights of Great Wall, forbidden city, Terracotta Army and pandas were all to look forward to in the final week.

Ancient China

Wednesday 28 Oct 2026
Overview Rating:
Our Tour: Excellent
Fitted the description. Well organised. Pleasant informative National Guide and excellent use of local guides

Good value for money as all inclusive so only expenditure was personal drinks and any shopping.

I would definitely recommend this tour

Inspiring China

Tuesday 27 Oct 2026
Overview Rating:
Our Tour: average
I was surprised by the number of Chinese tourists. They meant that everywhere we had a queue to get in and move through. Very little opportunity to sit down. Some of the places were like theme parks with activities and light shows. I would have preferred more natural scenery. Usual WW problem of too much food. I prefer to have time on my own at lunchtime to snack and wander.

Majestic Yangtze

Monday 26 Oct 2026
Overview Rating:
Our Tour: average
# China Tour Review – A Wonderful Country, but a Tour That Felt Too Rushed

I would highly recommend visiting China. There is so much to see and do, and it is an incredible country to explore. However, having completed this tour, I felt the itinerary was just a little too much, with very little time to relax and enjoy the experience at our own pace.

### Flights and Transfers

We flew into Beijing airport but had an internal flight to Shanghai to begin the tour. You need to be prepared to manage this transfer yourself, as you are not supported until you arrive in Shanghai. The airport is huge, and we had to navigate our way to another part of the airport to catch our connecting flight. A translator app is essential.

If you have the option of starting the tour in Beijing and finishing in Shanghai, I would strongly recommend doing so. Shanghai was the highlight of our trip, so it would have been lovely to finish there on a high. The weather also tends to get colder as you travel north towards Beijing, so ending in the warmer south was another advantage.

We flew with Air China, which does not allow online check-in from the UK. As a result, by the time we checked in at the airport, most seats had already been allocated, and my husband and I ended up sitting apart on the next two flights.

On arrival at Shanghai airport, we were met by a taxi driver who contacted our guide via his phone. She explained that she would not be meeting us at the airport and that we would see her at the welcome dinner the following day. Wendy Wu had not made us aware of this arrangement, so it was unexpected. On our return flight home, I asked our guide to help us check in, and I had to pay extra to secure seats together.

### A Very Full Itinerary

Most group tours offer a balance of excursions, free time, shows and relaxed evening meals. Unfortunately, this tour offered very little downtime.

Many days started with an early excursion, followed by lunch, perhaps a five-hour bullet train journey, and then straight to dinner. There was often no opportunity to shower or change clothes, meaning we were expected to go to dinner in the same clothes we had worn while sightseeing all day.

There was rarely even enough time to freshen up, and the constant rushing became tiring. Much of the itinerary involved travelling, and although we saw a lot of the country, we spent most of our time with the group, leaving little opportunity to explore independently or simply relax.

You also spend a considerable amount of time waiting for other group members during meals and toilet breaks, which adds to the feeling that the days are rushed.

The train toilets were not particularly pleasant, and the squat toilets proved difficult for some of the less mobile members of the group. On one occasion, I asked whether we could use the toilets at the train station before setting off on an hour-long coach journey, but we were told there wasn't time. It all felt unnecessarily rushed.

### Food and Drink

Meals were included in the tour, but most evening meals took place in restaurants rather than at the hotels. Drinks were not included, so you had to pay extra for everything, even a glass of water.

Bottled water was not provided during excursions, so make sure you take water from your hotel room each morning.

The theatre show was an excellent performance and well worth seeing. However, the arrangements felt rushed and disorganised, with problems seating people. Catering for vegetarians also seemed to be a recurring issue.

### The Great Wall and Weather

Unfortunately, the weather was dreadful when we visited the Great Wall, with torrential rain leaving us completely soaked.

Other tour operators changed their schedules to take advantage of the better forecast the following day, but our tour continued as planned. By the time we returned, we were all so wet and miserable that we decided not to go on the next excursion to the Summer Palace.

It was disappointing, as these are some of the major highlights of visiting China. I appreciate that the weather cannot be controlled, but a little more flexibility with the itinerary would have made a real difference.

### Hotels

Overall, the hotels were very nice. However, the Mercure in downtown Beijing was disappointing in terms of storage. We stayed there for four nights, but there wasn't a single drawer or shelf in the room. We had no choice but to live out of our suitcases for the entire stay.

When you are travelling for an extended period, little things like this can make a difference to your comfort.

### The Pandas – A Highlight with a Catch

One of the highlights of my trip was seeing the pandas in Chengdu. I had been really looking forward to this, but we only had two and a half hours in the park, much of which was taken up with toilet breaks.

The park was extremely crowded, and visitors were channelled through the panda enclosures, with staff encouraging everyone to keep moving. We only managed to see around a third of the park and a handful of pandas, which was disappointing given how far we had travelled to see them.

We subsequently visited Beijing Zoo, which was a completely different experience. We used a Didi taxi, which cost around £4, and entry was approximately £4 for the two of us. It was easy to get to, there were no crowds, and we had plenty of time to explore at our own pace. We were able to do this because we had paid for an extra night in Beijing at the end of the tour.

In many ways, this independent visit was far more enjoyable and relaxed than the organised panda excursion.

### Would I Recommend This Tour?

China is an amazing country, and this tour allowed us to see a great deal of it. The hotels were generally good, the sights were impressive, and the theatre performance was excellent. However, the sheer pace of the itinerary took away some of the enjoyment.

If you are confident using a translator app, Alipay for payments and Didi for taxis, I would seriously consider organising your own trip. Transport, entrance tickets and taxis can be surprisingly inexpensive, and we found the local people very helpful. Travelling independently would give you much more flexibility, allowing you to spend longer at the places you enjoy and avoid the constant rushing.

If you are less confident travelling independently, or you are a solo traveller who would prefer the reassurance of a group, an organised tour could be a good option. However, I would look carefully at other tour operators and choose one that offers a better balance of sightseeing, travel time and free time.

**My overall advice:** China is absolutely worth visiting, but don't underestimate how tiring a packed itinerary can be. You may see more on a busy group tour, but sometimes having the freedom to slow down and enjoy the experience makes for a much better holiday.