The Award-Winning Tour Specialist
Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
Close

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

A China Experience

Saturday 17 Oct 2026
Overview Rating:
Our Tour: Excellent
An enjoyable if busy holiday, ensuring that we made the most of our time in China.
The guides were excellent, particularly our main guide Aimee, who went out of her way to make sure that we were looked after, and got to where we needed to be.

Gems of China

Saturday 17 Oct 2026
Overview Rating:
Our Service: Excellent
Attentive to our needs. Tour arrangements are in place. Now waiting for the trip in 2027

Wonders of China

Friday 16 Oct 2026
Overview Rating:
Our Tour: Excellent
Had a fantastic holiday with Wendy Wu Wonders of China Tour.From start to finish everything was handled with no problems.Our tour guide Cecila went over and above explaining each day and ensuring our day went smoothly.We felt completely safe and comfortable in China with everyone friendly and welcoming.The local guides also were outstanding with there knowledge and communication. Everyday was filled with sights and tastes beyond our expectations.Would definitely recommend this tour and China as a country to visit,you will not be disappointed.

Magnificent China

Thursday 15 Oct 2026
Overview Rating:
Our Tour: Excellent
I would like to thank George, our national guide, and all of our local guides (Max, Helen, Susan and Oscar) for making this a truly special holiday that I will always remember fondly. The tour was packed with so many highlights from scaling the Great Wall, riding on bullet trains to cruising amongst picturesque limestone karsts. In each region we were able to sample local cuisine, all of which was delicious. Meals were provided on a lazy susan so everyone had a choice of spicy/mild food; it also meant that dining was social, and it was a lovely way of getting to know everyone on the tour. I was extremely impressed with Wendy Wu Tours and look forward to my next adventure with them!

Kyle

Gems of China

Thursday 15 Oct 2026
Overview Rating:
Our Service: Excellent
Stephen Jordan who I spoke with yesterday on the phone, was truly excellent, so helpful and I did not feel I was being ‘sold’ any product, he (Steve) took his time to explain everything to me and my husband, there was no pressure and he was so friendly yet professional and his attention to detail was great. Really happy (so far) with Wendy Wo Tours, thank you.

Wonders of China

Wednesday 14 Oct 2026
Overview Rating:
Our Service: Excellent
We had problems booking a tour on their website, unable to use a valid discount code and being charged surcharges from a main airport, when the literature suggests that we wouldn’t!
Rang and spoke to Natasha, who was very helpful and managed to solve the problems to our satisfaction.
I can’t comment on the tour itself yet, as it is for 2027, but the booking experience over the phone was a very good start…

72462

Monday 12 Oct 2026
Overview Rating:
Our Tour: average
The tour around China was excellent and would be rated at 5 stars.

Also, the cruise ship was excellent and the food superb, however, the trips off the ship where poor and expensive.

Also, it would have been nice to have visited Tokyo and Mount Fuji

China by Rail

Monday 12 Oct 2026
Overview Rating:
Our Tour: Excellent
The China by Rail tour covers so much ground starting in Shanghai finishing in Beijing.The tour is very well organised and fully inclusive of all meals. Takes in all the main attractions throughout China. It's quite hectic and you are constantly on the move. National Guide Franki was first class.

Gems of China

Monday 12 Oct 2026
Overview Rating:
Our Service: Excellent
Everyone I spoke to was knowledgeable and clear in their information. Nothing was too complicated or difficult for them to answer. It was an entirely positive experience and I am now looking forward to my trip.

Silk Road Explorer

Monday 12 Oct 2026
Overview Rating:
Our Tour: Excellent
Tour was well.planned with a very professional guide in Eddie. Nothing was too much for him
Enjoyed our time in China

Wonders of China

Friday 09 Oct 2026
Overview Rating:
Our Tour: Good
We thoroughly enjoyed our Wonders of China tour. The organisation was excellent and our guide, Hoffman was superb as were the local guides. The tour gave us a great opportunity to see the principle sights around China which we thoroughly enjoyed.
The hotels, apart from the one in Beijing were excellent. The cruise accommodation was disappointing, our room smelt musty and the thermostat could not be adjusted. The food and staff on the cruise were excellent.
The food and choice of restaurants were very good and Hoffman went to great lengths to ensure my wife who is vegetarian was catered for. Thank you.

64631

Thursday 08 Oct 2026
Overview Rating:
Our Tour: Good
Overall the holiday was very good. We saw the wonders of China as detailed on the itinerary led by our tour guide Sharon who was excellent. The logistics of the trip were first class with flights, trains and buses all on time. The local guides at each location were also excellent with detailed knowledge of their area. We paid for upgraded hotels and were not disappointed. The only problem was that given the busy itinerary we did not really get the good of them. Breakfasts at the hotels were all excellent. We would have given this holiday an excellent score if it had not been for the food at lunch and dinner which was very repetitive and often not to an even a good standard. As mentioned earlier we paid for upgraded acommadation and we were expecting the food to match. Not sure why we could not have eaten in the hotels we stayed in as on a couple of occasions we were taken to a local restaurant before checking into the hotel which on one occasions was at 10:00pm

Grand Tour of China

Thursday 08 Oct 2026
Overview Rating:
Our Tour: Excellent
The tour gives a comprehensive insight into both an ancient culture and a modern thriving economy. The transport and accommodation arrangements were excellent as was the overall organisation and smooth operation throughout. The national and local guides were very professional, efficient and patient and spoke good English -nothing was too much trouble for them. This is a long and perhaps tiring tour but extremely fulfilling.