Excellent tour. Singapore- fantastic but would have liked another 2 days there. Malaysia - guide did not always communicate information clearly, in fact did not know his name until 3 days into the tour. Batu caves, toilets were payable by local currency and guide not helpful. Luckily one of the other guests had a small amount of change and helped us so that we could use the facilities. The local guide really should have a small amount of change to help in these situations (we are talking about the equivalent of 10p English money). Thailand, Olivia the guide was excellent. Knowledgable, enthusiastic and caring. Most of all she shared her own personal experiences of life in Thailand on a rice plantation, which is always appreciated. Loved the Elephant Sanctuary and pineapple plantation.
Negatives - the information from Wendy Wu mentioned taking American Dollars and credit cards. I would say that American Dollars were useless. Need small amounts of local currency as many places on the tour had local markets to shop in, where they only took cash.
This is our 5th Wendy Wu tour and we missed the use of a Whisper and a National Guide. We understand that 3 countries were visited but still missed someone who would take overall responsibility for the group.
However, overall really enjoyed travelling by train. Would do it all over again. Experiences that we will remember forever.
The war in the Middle East obviously gave us some worry as we were travelling back via Dubai. However, the team at Wendy Wu found alternative flights, although we had to change twice in China to get home. Because of our inconvenience that send a beautiful hamper. Thank you.

Very competent and helpful staff. Good value flight upgrades offered and easy and quick to book including flight seats. As a previous customer we had a great experience touring China and our national tour guide was exceptional. Lots of good authentic local food in local restaurants. Great company for escorted tours particularly China and far east.

The tour was jam packed of activities!
Jason was such an awesome guide who made our tour experience top notch. When issues arose he dealt with them promptly. The pandas were a personal highlight. Would definitely recommend. Good value for money!

Fantastic customer service from Stephen. We are very pleased to have booked with them. The tour offered us fantastic and includes so many extras. The company have excellent reviews for their tours. Highly recommended

Very likeable people in your customer service team . Informative helpful and not pushy as some travel agents can be , felt good dealing direct

The booking service was very good, all my questions were answered by a knowledgeable and professional lady. A very smooth booking service.

Cheryl Johnson was a fantastic help when booking our trip. She explained the booking process as we went along and was very knowledgeable.

Really easy, friendly and professional, nothing was a problem. We had a couple of requests that were accommodated, excellent

Easy transition to booking the trip ,the wait will be the hard part but looking forward to it.

Excellent customer service - responsive and knowledgeable.

Excellent. Easy to follow. Prompt confirmation.

The booking process was excellent. We booked our trip at the Destinations travel show and despite the stand being busy our adviser Keith was very knowledgeable, helpful, and patient. We were able to book the whole trip, including flights upgrades and options all in one visit.
We have subsequently received email confirmation which matches exactly what we understood we had booked.
Hopefully the holiday itself will be as good as the services we have received up until now.

Great on the phone very efficient and clear looking forward to holiday 👌👌

Great service , prompt replies

Liz in Auckland has answered all our questions and made what travels extras that we want to do SOOO easy.
This is going to be our second Wendy Wu adventure and looking forward to it. China here we come.
Thank you again for the selection as there are so many to choose from and your team do an awesome job:)