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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

China Delights

Wednesday 28 May 2025
Overview Rating:
Our Tour: Excellent
Just got back from an amazing tour of China . We booked China Delights and were so lucky to have David as our guide . From the moment we met him at the hotel until the day we left he was absolutely wonderful . He went above and beyond to make sure our trip was the holiday of a lifetime . We saw so much of China and covered such vast ground. His English was impeccable. Our hotels were lovely , everything we saw was breathtaking. Each day just kept getting better and better. Thank you Wendy Wu for making my dream of seeing China come true and thank you David for being such a wonderful and caring guide and sharing your beautiful country with us .

China Delights

Tuesday 27 May 2025
Overview Rating:
Our Tour: Good
Very extensive, well planned, but exhausting tour. Little or no free time.
Up at 06:00 to 07:00 back to hotel ~ 20:00 to 21:00.

Great guide David, caring, conscientious & kind, nothing was too much trouble for him.

Would have preferred to visit Shanghai's colonial era streets than cross the river to the newly developed area.

Boat tour in Wuzhen would have been more interesting than in Suzhou

I'd have been happier had our tour ended in Xian

High points
1 Evening tour of Xian city centre, full of life, festive lights everywhere, older people dancing on a wide pavement, we all joined in, young singers busking, such a joyous atmosphere.

2 Three great shows,

3 Great Chinese cuisine throughout

4 Jinling Shihu Garden Hotel, Suzhou - beautiful hotel

Low points
1 Beijing first day, thousands queueing in 35°C heat to enter Tiananmen Square, a horror show ! two separate securety passport checks then a further face scan before we could enter. Could hardly see the square for people, who went on mass to the Forbidden City where the crush was even worse - an exhausting, utter waste of time. We'd have been better off looking at a move tracing the history with aerial photos etc in air conditioned comfort. A tour of the cities shopping or embassy area would
have been more interresting & enjoyable

2 Hotels in new high tech areas Chengdu & Beijing, remote from
city centres. Dull surroundings, not that we had much time to explore

3 Dinner at "Irish Pub" in Guilin. Very poor quality food compared with excellent Chinese cuisine throughout. To be avoided.

4 Waterfall Hotel in Guilin - only two functioning lifts for 33 stories. Very stressfull mornings not knowing when a lift would arrive & when one did
if there would be room to get into it. Otherwise a fine hotel, well located.

I think that's enough to be going on with !

China Delights

Monday 05 May 2025
Overview Rating:
Fabulous and amazing tour of China. So glad we started in Shanghai and ended in Beijing, I just felt like every day got better and better. Such a beautiful country with lovely friendly people. It was a holiday of a lifetime. Bucketlist item (walk the Great Wall of China) completed. Thank you 

China Delights

Sunday 04 May 2025
Overview Rating:
Our Tour: Excellent
Well organised from start to finish with good knowledgable English speaking national and local destination guides. They were responsible for assisting the group in all manner of travel and personal issues.
The itinerary was comprehensive and involved travel by coach, boats, airplanes and high speed bullet trains. We were warned prior to going of the difficulty of any terrain, length of walking and alternative options if one was not up to the task that day.
The food usually started with a comprehensive buffet breakfast, followed by many courses of Chinese food for lunch and sumptuous dinners every day. The hotels were mostly four star rated and one or two much better.
Much display of high technology around. Payment apps etc were superb, cash and credit cards acceptable and locals ready to assist when needed.
It is amazing to see the thousands of locals including tourists all mingling together with no pushing or shouting. The same applied to road traffic and travel. Everywhere we went was kept clean and spotless and this is on the roads and trains too. There was no rubbish or plastic lying around anywhere. There were beautiful parks and open spaces for residents to enjoy activities or walk around. All beautifully laid out and maintained to a very high standard.
However you need your passport all the time for entry to venues, hotels, trains and a mobile phone that can work in China with adequate data. If you purchase data from abroad before entering China you can still use WhatsApp. Also get the Ali Pay app with a foreign bank visa/master card pre-registered, then shopping and paying for purchases is easy.
However because of thousands of high surveillance facial recognition cameras all around and law enforcement officers it seemed very safe to wander around the towns and places we stayed. The whole experience is welcoming, eye-opening, super efficient and a wish by the organisers to let you enjoy and have a memorable trip of China.
We had heard of Wendy Wu tours from friends that highly rated them, and have not been disappointed with our decision to book with Wendy Wu. We will certainly consider going with them again on their other tours.

China Delights

Friday 02 May 2025
Overview Rating:
Our Tour: Excellent
Unbelievable experience! Terrific organisation from Wendy Wu, diverse itinerary and an incredible set of guides headed by the National Guide Jason. Who was magnificent throughout

China Delights

Tuesday 29 Apr 2025
Overview Rating:
Our Service: Excellent
The booking form is clear and helpful. The online brochures are excellent and gave me all the information I needed to decide which tour would be the most suitable.

China Delights

Monday 07 Apr 2025
Overview Rating:
This tour has been beyond our expectations. We have truly enjoyed the range of itinerary from large/small cities, wonderful culinary offerings, cultural and historic sites. The organisation of the tour has been seamless.Our national guide Jason has been exceptional. It has been a wonderful experience and would highly recommend this tour to my friends and family.
 
 
 
 

China Delights

Wednesday 29 Jan 2025
Overview Rating:
Our Service: Excellent
Very easy to book with no requests for extras. We understand the terms and conditions. Perhaps the request for passport details could have been clearer. I provided travel insurance details, I assume these can be changed if I change the provider.

China Delights

Sunday 01 Dec 2024
Overview Rating:
Our Service: Excellent
Great service
Rapid
Easy
Friendly service from Andygreat service from Wendy Wu

China Delights

Wednesday 30 Oct 2024
Overview Rating:
Our Tour: Excellent
This tour from Wendy Wu is the most involved holiday I have ever been on. There was something to do every day (some of them were optional, paid for during the tour, but not to be missed). Really came away very happy with the tour. The tour manager George Pu was amazing, always around ready to sort anything out.and more than willing to sort any problem out, no-matter how big or little, by far the best tour manager I have ever come across. I cane away with a very different picture of China than the one I entered China with, quite an eye opener. I can thoroughly recommend this tour, especially if you get the same manager we had. We saw the Pandas, the Terracotta Army, Jade Carvers, silk factory and lots of cultural and acrobatic shows, Eating was a whole new experience - very Chinese, and often spicy hot with limited access to Western Cuisine, so you might want to practice your chopsticks before you go. The Chinese do not have our awareness of allergies so you might have to be vigilant if you have food allergies or intolerances. Also, set up Alipay or WeChat on your mobiles because everyone pays that way, and further, a data SIM or eSIM is essential to make that work.

China Delights

Wednesday 26 Jun 2024
Overview Rating:
Our Service: Excellent
Amazing tour
Fantastic guide with extensive knowledge who treated us like family
Went to some hidden gems
Lots of once in a life time experiences
Made memories that will last forever

China Delights

Wednesday 01 May 2024
Overview Rating:
Our Tour: Excellent
Amazing experience.

China Delights

Wednesday 01 May 2024
Overview Rating:
Our Tour: Excellent
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China Delights

Wednesday 24 Jan 2024
Overview Rating:
Our Service: Good
Top service.

China Delights

Sunday 24 Nov 2019
Overview Rating:
Our Tour: Excellent
It was well run and organised. Our guide Amanda was perfect .Nothing was too much trouble for her .She wasovely to be with .I have tried to email her to say thank you but have been unable to contact her .If you could forward her email I should be grateful.
Thank you for a lovely holiday
Sylvia Grace

Our Response

Hi Sylvia,

Thank you so much for your 5* review!

We are pleased that you had a great time on the China Delights tour, i will certainly pass on your comments to Amanda in our China office - She will be thrilled to hear!

Kind regards,
Wendy Wu Tours.