Wendy Wu Tours Reviews | Wendy Wu Tours

Tour Name

Rating

Customer Review

Japan Uncovered

Tuesday 20 Oct 2026

Overview Rating:

Our Tour: Excellent

Fabulous itinerary and we were very lucky with the weather. Only one day of rain ( late Sept '26 ) Lucky enough to see all the major sights in brilliant sunshine. To see the massive spectacle of Mt. Fuji with a beautiful collar of cloud was breathtaking to say the least. A very full-on trip. Tiring but the group of 28 made it and everyone got on so well together. Our guides English was something that took a while to tune into and her understanding of questions from the group needed a bit of tweaking but she did her job adequately. This was outweighed by the brilliant fun and humour of the group and the itinerary was as I have said top notch so not a huge problem.

Japan Uncovered

Monday 19 Oct 2026

Overview Rating:

Our Tour: Excellent

Very busy holiday. But you certainly get a taste of Japan. Bonus that all meals are included and are very good with a good range of local and international dishes

Japan Uncovered

Sunday 18 Oct 2026

Overview Rating:

Our Tour: Excellent

The tour gave a comprehensive overview of Japan, especially the main island where most of the places of interest can be found. The visits covered places of interest - Mt Fuji, castles, temples and shrines, gardens, museums and interesting venues for food and drink buffs. The food tended to be mainly Japanese, as one would expect, but there were western food offerings as well. The hotels were mainly city hotels that catered for western travellers and were suitable for the task. A great way to visit a new country, complemented by a brilliant tour guide.

Japan Uncovered

Friday 16 Oct 2026

Overview Rating:

Our Tour: average

Full review too long to post, however briefly for that amount spent I expected to be transferred to the hotel by taxi, not the local airport bus which dropped me in a multi storey carpark at night. I was travelling solo for over 24hrs, tired, and left wondering around trying to find my hotel. Japanese is not my first language but surely a private transfer isn't too much to ask as all other trips ive taken you are met at airport by the company! Ill be contacting WWu ..

Japan Uncovered

Friday 16 Oct 2026

Overview Rating:

Our Tour: Good

Japan Uncovered

Thursday 15 Oct 2026

Overview Rating:

Our Tour: Excellent

A wonderful and informative tour. It was well organised with a good schedule. The tour guide was excellent.

Best of Japan

Saturday 10 Oct 2026

Overview Rating:

Our Service: Excellent

Friendly and helpful.

Japan Uncovered

Sunday 04 Oct 2026

Overview Rating:

Our Tour: Excellent

Never having done a guided trip before we were a bit cautious but decided that to get the most out of this epic trip we would bite the bullet. There were 26 of us 13 Brits and 13 Aussies. Plus our glorious leader and guide Yama . In two weeks we experienced every facet of Japanese life and history. Temples, Tea Ceremony, Snow Monkeys, Mount Fuji, Hiroshima, Sumo Wrestling,Wasabi-Miso-Washi Paper production. All were sampled and some made too. We travelled by coach,bullet train, boat, cable car and on foot. The whole experience was overwhelmingly awesome. From 3-4 hundred year old houses/temples to the modern day skyscrapers of Tokyo we devoured it all. Most of us were 60+ but we all made the grade with people able to bail out if they felt it would be too hard. Friendships were formed and memories we will treasure for ever. Accommodations and meals were superb. Can't recommend this trip enough. And especially our guide.

Gardens of Japan

Sunday 04 Oct 2026

Overview Rating:

Our Service: Excellent

I found the staff very helpful, courteous and knowledgeable about our questions, the tour we booked and the travel options.

72462

Friday 02 Oct 2026

Overview Rating:

Our Tour: Good

The China by land part was excellent in every way, the guide Michael was exceptional, attention to details such as itinerary, lunches and group dynamics were beyond compare. We had such a marvellous trip in China that words can hardly do it justice.
The Royal Caribbean Cruise was great except for the places we stopped at didn’t do Japan any justice. The trips were overpriced and very underwhelming to be completely honest. This was very disappointing. We know this is on the cruise company and not Wendy Wu but feel they should get this feedback.
On balance the trip as a whole was still good but it is sad that the Japan element means we can’t rate it as outstanding, the China element of the trip was truly outstanding.

Japan Uncovered

Friday 02 Oct 2026

Overview Rating:

Our Tour: Excellent

Take our guide was excellent.
great tour getting a good insight into Japan.

Japan Uncovered

Friday 02 Oct 2026

Overview Rating:

Our Tour: Good

An excellent holiday with a fabulous group of people.
One criticism our flight was delayed and we missed the welcome meal we just about made the bus to the hotel but no provision had been made for a meal. It would have been nice to have been left something in the room as the room service had finished and we had nothing.

Japan Uncovered

Friday 02 Oct 2026

Overview Rating:

Our Service: Excellent

Attended a small seminar in Carlisle which was really informative and interesting. Ruth and Phil were most helpful and answered a few questions we had. To follow up I called the number passed to me by Ruth and spoke with Cheryl to make our booking. All excellent staff and a first class service

Japan Uncovered

Friday 02 Oct 2026

Overview Rating:

Our Tour: Good

Japan uncovered was a great experience for both of us. The guide was experienced and informative. We would not have managed so many experiences without the tour. The only reservation we have is that the tour, by its nature, is very intense and so can be a bit stressful. There was so much to cover and most of the hotels didn't really have good facilities for group relaxation after dinner in the evening.

Japan Uncovered

Thursday 24 Sep 2026

Overview Rating:

Our Tour: Good

I very much enjoyed the variety of places that we visited. I thought the pace was quite full-on and would have liked a bit more down time eg free afternoons or similar.

Our guide, Marino, was superb. She was extremely well organised, knowledgeable and helpful. She made sure we visited sites at times that avoided the worst of the crowds (wherever she could).

The main thing that I didn’t enjoy was that I felt that there was too much food / too many meals. Personally, I really don’t feel the need to have an extensive lunch, and felt this took up quite a bit of time and led to a lot of waste. Having said that, it was nice to try a wide selection of different foods.

Our Response

Many thanks for your review. I’m delighted that you enjoyed the variety of places visited and that Marino helped make the tour so memorable. It’s great to hear how well organised, knowledgeable and helpful she was, and that she did her best to time visits away from the busiest crowds. Please be assured I'll pass your feedback to her office so she receives the recognition she deserves. She'll be delighted!

I’m sorry that the pace felt too full-on and that you would have valued more free time. We know everyone travels differently, and your comments about allowing more downtime, such as free afternoons, are very useful. I’m also grateful for your honest feedback about the meals. We include meals to showcase local cuisine, but I appreciate that extensive lunches can feel unnecessary and lead to waste. Please be assured that your points will be shared with our product team as we review future itineraries.

We hope to welcome you on another Wendy Wu Tours holiday in the future and thanks again for your review.

Jimmy, Wendy Wu Tours