This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Never a dull moment! So much to see and do, and Bruce and the local guides kept our small group on the go - never a dull moment, and always professional and aware of all our needs.
The cruise was a great opportunity to relax.
First rate intro to China.

Well organised and every effort made to accommodate personal food requirements.

Very helpful, polite and professional.
Emails until point of booking then a very courteous phone call to book.

The lady I spoke to was very helpful and friendly

I had an amazing 2 week trip to China in April 2026 with Wendy Wu Tours where I managed to visit all the highlights guided by Yang Tao who is a very experienced and knowledgeable guide. His vast experience was evident as he knew the right times to go to the main attractions like the Terracotta Warriors and the Great Wall to avoid the vast crowds. He also provided support throughout the trip and nothing was too much trouble for him. This was my first escorted group tour and the whole process with Wendy Wu Tours was seamless. On returning home I immediately booked another tour with them to India. I can’t speak highly enough of Yang and Wendy Wu Tours.

Service was great, the staff I dealt with were extremely helpful and got back to me promptly.

At the outset, due to disruptions related to events in Iran, our flights were rebooked and the tour was initially arranged to commence from Manchester, which is in a different country from where we reside. While this was subsequently corrected after it was brought to your attention, it caused unnecessary inconvenience and concern.

In advance of the trip, I requested a detailed daily itinerary, including start and finish times, in order to better plan and maximise our experience during any available free time. I was advised that this information would be provided at the introductory meeting with our guide. However, when I followed up at that meeting, I was informed that the group would simply follow the outline provided in the Wendy Wu Tours brochure. Consequently, no detailed itinerary was ever made available.

As our departure date approached, we encountered difficulty obtaining Chinese Yuan. Given your organisation’s extensive experience, I sought guidance from your team. The response provided referred only to British outlets, which was not relevant to us as Irish residents. We later discovered that a Bank of China branch was located adjacent to our first hotel, where cash withdrawals could easily be made using an Irish ATM card. This would have been valuable information to share in advance.

The hotels selected throughout the tour were generally not centrally located, limiting opportunities for independent exploration in the evenings. Clarification on the rationale behind these choices would be appreciated.

With regard to catering, the meals provided were predominantly westernised interpretations of Chinese cuisine, which differed significantly from the authentic food we experienced independently. It would have enhanced the cultural experience to include local or regional dishes as part of the group meals. Additionally, due to one vegetarian traveller within our group, three of the eleven shared dishes at each meal were vegetarian. This significantly reduced the variety available to non-vegetarian guests. A more appropriate approach may have been to provide a separate, tailored dish for the vegetarian guest.

There were also concerns regarding food service practices. On multiple occasions, meals were already placed on the table prior to our arrival at the restaurant. This raises questions regarding food safety and freshness, and may be a contributing factor to the number of guests who became unwell during the trip, including myself.

Furthermore, the provision of Subway sandwiches as an evening meal while travelling to Xi’an did not meet the expected standard for a tour of this nature.

Transport arrangements were, for the most part, satisfactory. However, there was a notable instance where a high-speed train journey of approximately 90 minutes was replaced with a bus journey lasting approximately four and a half hours. The justification provided—that this would offer a more immersive view of the country—did not adequately compensate for the additional travel time and inconvenience.

There also appeared to be inconsistencies in scheduling decisions. For example, our visit to Tiananmen Square was adjusted to avoid anticipated queues. However, a school group from Cork visited at the same time and experienced a waiting time of approximately 90 minutes. This resulted in an inefficient schedule for our group, with breakfast concluding at 08:20 and lunch commencing at 11:20, with food already laid out upon arrival. It was following this incident that I felt compelled to contact your office directly.

Despite the concerns outlined above, I would like to acknowledge the positive contribution of our guide, Michael. He demonstrated professionalism, adaptability, and a strong commitment to supporting the group, particularly in assisting those who were unwell. His knowledge and willingness to engage were commendable.

In conclusion, while there were positive aspects to the trip, the overall experience did not meet expectations.

Accordingly:

I would not choose to travel with Wendy Wu Tours again.
I would not recommend Wendy Wu Tours to others.
I trust that this feedback will be taken into consideration in reviewing and improving future tour experiences.

We saw a great deal of what China had to offer. All the travel arrangements worked well from the cruise to the trains to the buses. Our guide Michael Zeng was excellent. Nothing was too much trouble for him. Hotels were ok.

We recently completed the Majestic Yangtze tour and can confidently say it was an exceptional experience from start to finish. The entire trip exceeded our expectations and was very well organised.

A special mention must go to George Pu, who truly went above and beyond. He delivered outstanding service to the whole group while also making each person feel individually valued and cared for. His attention to detail, warmth, and professionalism made a real difference. Despite the structured and sometimes demanding itinerary, everything ran smoothly and felt effortless thanks to him.

Sally in Xi’an was equally impressive, genuinely warm, attentive, and always ensuring everyone was having a great time. Her dedication did not go unnoticed.

We would also like to thank Grace in Shanghai, Cherry in Chengdu during the panda visit, and Jack in Beijing, who was extremely knowledgeable and clearly passionate about his work.

Overall, this was a memorable and very enjoyable trip. Having such a strong team of guides makes a real difference, and we would definitely consider travelling with this company again in the future.

The tour was exactly as described. It's full on but we were looked after by our Wendy Woo courier Goerge and nothing was too much trouble. We certainly had the opportunity to try the local cuisine. With a good variety of dishes. The use of local guides did ensure we could have more specific information on the places we visited

Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks).

We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above.

In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us.

What a fantastic tour and experience, thank you to all at Wendy Wu!

Hope from Wendy Wu tours was extremely helpful and made the booking process easy ,she was knowledgeable and answered all my questions, as she has first had experience.

Excellent communication from Jade.