Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Vietnam Panorama

Tuesday 21 Apr 2026

Overview Rating:

Our Tour: Good

All great, including tour guides. Only problem was a very poor boat on Halong Bay. We had water on the floor of our toilet - lots! General quality of boat was terrible.

Vietnam Panorama

Thursday 16 Apr 2026

Overview Rating:

Our Tour: Good

Excellent tour of Vietnam but sometimes too much travelling on the coach and not enough quality time in some of the fabulous destinations
The meals also could be a little repetitive
Our tour leader Qui (Tom) was most excellent and a fantastic ambassador for his country 🇻🇳

Vietnam Panorama

Wednesday 08 Apr 2026

Overview Rating:

Our Tour: Excellent

A great holiday, packed with interesting places to see and visit. Everything was well planned and it was good that all meals were included. We had a wonderful guide in Lap, he was very knowledgeable, helpful and went out of his way to make sure we all had a good holiday. A wonderful ambassador for his country and Wendy Wu holidays

Vietnam Panorama

Wednesday 08 Apr 2026

Overview Rating:

Our Tour: Excellent

An amazing tour of this wonderful country. Extremely well organised with the most amazing guide in Qui. Would definitely recommend.

Vietnam Panorama

Thursday 02 Apr 2026

Overview Rating:

Our Tour: Good

Fabulous holiday but group size was much too big
Lap was a brilliant guide as very knowledgeable but would prefer him not to sell us extras as this meant we missed shopping in the best market on the trip
That was quite upsetting

Our Response

Many thanks for your review. We’ll speak with Lap about balancing his helpful recommendations with preserving the itinerary as planned. Your experience matters and we sincerely appreciate your feedback. Thanks, Jimmy, Wendy Wu Tours

Vietnam Panorama

Sunday 23 Nov 2025

Overview Rating:

Our Tour: Excellent

Despite dodging the worst cyclones for decades this was a magnificent holiday with an outstanding guide.
This was our second holiday with Wendy Wu and we were certainly not disappointed.
Great holiday itinerary with outstanding sights and experiences. When the weather turned against us our guide, with help from a hard working back office, took everything in his stride changing the itinerary cancelling/booking hotels and restaurants.
Our bus driver and his assistant were first class!

Vietnam Panorama

Tuesday 08 Apr 2025

Overview Rating:

Our Tour: Good

Amazing attention to detail
Extremely well planned everything and everyone catererd for
The guide on our trip was second to none
He had the patience of a saint, the knowledge of a scholar and I can’t find enough words to praise him
He was an absolute credit to the Wendy Wu brand

Vietnam Panorama

Tuesday 04 Mar 2025

Overview Rating:

Our Tour: Excellent

The most remarkable tour, so very enjoyable, covering Vietnam from South to North. Great group of people, good hotels, excellent itinerary-but what really made it special was our wonderful guide, Kim. He was so organised, knowledgeable and kind that we could not have asked for better- thank you Kim for showing us your beautiful (albeit slighted at times!) country x

Vietnam Panorama

Monday 29 Apr 2024

Overview Rating:

Our Tour: Excellent

An excellent guide making a brilliant informative trip.

Vietnam Panorama

Tuesday 16 Apr 2024

Overview Rating:

Our Tour: Excellent

Vietnam Panorama

Tuesday 09 Apr 2024

Overview Rating:

Our Tour: Good

Extensive tour of Vietnam, mid range hotels, comfortable clean. Well paced although a couple of days were quite extensive. Wonderful cruise in Halong Bay at end. Food offering was disappointing, repetitive. Guide was excellent and greatly enhanced the Vietnam experience with anecdotal stories of the impact of the war on himself and family member

Vietnam Panorama

Friday 05 Apr 2024

Overview Rating:

Our Tour: Good

Very well organised, very knowledgeable guide. Although rest stops and coffee breaks were needed, didn't like being asked to 'buy things places for the 'pressure type' selling. Liked the food overall, very mixed, some really good and some poor with poor or too speedy service.

Vietnam Panorama

Friday 05 Apr 2024

Overview Rating:

Our Tour: Excellent

Excellent tour guide, accommodation & food. Interesting places visited & fun experiences too!

Vietnam Panorama

Sunday 24 Mar 2024

Overview Rating:

Our Tour: Excellent

Excellent trip, well co-ordinated, lead by a very good guide. Hotels and food very good. Halong Bay cruise very good but a little disappointed with quality of rooms on boat.

Vietnam Panorama

Tuesday 19 Mar 2024

Overview Rating:

Our Tour: Good

Thoroughly enjoyed it but found it challenging as lots of walking and steps (due to my age!)
Guide was excellent. Hotels- good location and food.

Our Response

Thank you for your review! We're glad to hear you thoroughly enjoyed your experience, despite the challenges with walking and steps. It's wonderful to know that you found the guide excellent and appreciated the good location and food at the hotels. We hope to welcome you back soon! Jimmy, Wendy Wu Tours.