Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Wonders of China

Wednesday 04 Feb 2026

Overview Rating:

Our Service: Excellent

Excellent. Booking was easy, fast & very pleasant.
Our assistant was friendly, professional & very skilled at making our booking.

Wonders of China

Monday 02 Feb 2026

Overview Rating:

Our Service: Excellent

Excellent service provided

Wonders of China

Wednesday 28 Jan 2026

Overview Rating:

Our Service: Excellent

It was very easy and fast to complete the booking, and the agent was very well-informed and able to answer all our questions.

Our Response

Thank you for your great feedback!

We’re really pleased to hear that you found the booking process quick and straightforward and that our team answered all your questions along the way. Making things as easy and stress-free as possible is always our goal.

You’ve got an incredible trip to China ahead of you, and we’re excited to be part of the journey. If there’s anything else you need before you travel, just let us know – we’re always happy to help.

Thanks again for choosing Wendy Wu Tours!

Best wishes,
Caroline

Wonders of China

Saturday 24 Jan 2026

Overview Rating:

Our Service: Excellent

From start to finish the booking experience has been exceptional .The phone line is answered promptly with friendly and knowledgeable staff..Brochure information fully informative ensuring that the trip you book answers any questions.Further tour experiences can be seen on u tube also.

Wonders of China

Wednesday 21 Jan 2026

Overview Rating:

Our Service: Excellent

Prompt responses to questions- nothing too much trouble.
Very reassuring as new been a solo traveller.
Thrilled to have booked with Wendy Wu

Wonders of China

Monday 19 Jan 2026

Overview Rating:

Our Service: Excellent

Looked at other providers to holidays in China, Wendy Woo was excellent value and had the tour I wanted. Easy to book online.

Wonders of China

Sunday 11 Jan 2026

Overview Rating:

Our Service: Excellent

Polite efficient and informative.
Happy to answer my many questions.

Wonders of China

Wednesday 12 Nov 2025

Overview Rating:

Our Service: Excellent

Very friendly and informative, enthusiastic about the holiday and made the booking process very easy.

Wonders of China

Sunday 09 Nov 2025

Overview Rating:

Our Service: Excellent

Very Helpful

Wonders of China

Sunday 05 Oct 2025

Overview Rating:

Our Service: Excellent

Matt was friendly and efficient. He provided some excellent advice regarding our China & Dubai holiday in 2026. Plus he responded well to our subsequent queries.

The whole booking experience has filled us with confidence and we are looking forward to holiday.
Paul

Our Response

Thank you, Paul, for your lovely review! We’re so pleased to hear that Matt provided friendly and efficient service, along with helpful advice for your upcoming China & Dubai holiday. It’s great to know that the booking experience has filled you with confidence ,we’ll be sure to pass your kind words on to Matt. We look forward to helping you create an unforgettable holiday in 2026, it'll come round quicker than you think! Thanks again, Jimmy, Wendy Wu Tours.

Wonders of China

Tuesday 30 Sep 2025

Overview Rating:

Our Service: Excellent

The lady we spoke to could not have been more helpful. She covered and considered what we were looking for, explained the options and then made all the arrangements for us.

Wonders of China

Thursday 25 Sep 2025

Overview Rating:

Our Service: Excellent

My e-mails were answered quickly and all my questions and fears allayed.

Our Response

Thank you for your kind feedback. We’re so pleased to hear that your emails were answered quickly and that we were able to put your mind at ease. It’s important to us that you feel supported every step of the way, and we wish you the very best for your upcoming tour.

Kind regards,
Caroline, Wendy Wu Tours

Wonders of China

Thursday 28 Aug 2025

Overview Rating:

Our Service: Good

On the plus side the consultant that I had the most dealings with was very helpful and patient with my indecisiveness!
On the downside I think I was misled by a different consultant as to which airline was operating the business class offer. Also disappointed by Wendy Woo no longer offering early ticketing to enable pre booking of seats.

Our Response

Hi there, thanks for your review, we will be in touch with you to resolve. Thanks, Jimmy, Wendy Wu Tours.

Wonders of China

Saturday 23 Aug 2025

Overview Rating:

Our Service: Excellent

Pleasant, efficient and knowledgeable reservations staff.
I do feel Wendy Wu Tours are the best tour operators for holidays in China.

Our Response

Thanks so much for your very kind words, we were delighted to read your review! Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Tuesday 19 Aug 2025

Overview Rating:

Our Service: Excellent

Really impressed with Julia who could answer all my questions immediately and understood exactly what I was looking for. This was my first experience with WW and I was able to book the tour I was interested inconfident that I was dealing with experts.

Our Response

Thank you so much for your kind review. Julia was absolutely delighted to hear your wonderful feedback about her service. We’re thrilled to know she made such a positive impression. If you have any questions or need any assistance as you prepare for your upcoming tour, please don’t hesitate to get in touch.

With thanks again and kind regards,
Jimmy
Wendy Wu Tours