The Award-Winning Tour Specialist
Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
Close

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

China by Rail

Thursday 13 Nov 2025
Overview Rating:
Our Tour: Excellent
An amazing holiday that feasts your eyes (Haung Pao river tour at night), nourishes your soul (Guilin River Tour) and exercise your legs (walking the Great Wall), these are among the many highlights of the tour. This tour covers many of the must-see tourist attractions of China and then some, at a price that offers astonishing value. The standard of hotels and meals are (with exception of Huangshan and YangShou), above expectation. The high speed rails journeys are the ideal way to cover long distances in this great country. Our national tour guide George skillfully sherperds us through vast railway stations, security checks and e-ticket inspections; depicts the development of modern China engagingly and addresses sensitive questions with diplomacy, subtlety - the way of tai chi. I would have no hesitation to book another Wenfy Wu tour if it was led by George! May be a trip along the silk route?

Grand Tour of China

Thursday 13 Nov 2025
Overview Rating:
Our Tour: Excellent
An excellent trip made special by our national tour leader Addison, and his great work with the local guides. The pace was good and everything was handled in a professional and caring way. Very enjoyable.

Magnificent China

Wednesday 12 Nov 2025
Overview Rating:
Our Service: Excellent
Excellent guidance and research for me.

Wonders of China

Wednesday 12 Nov 2025
Overview Rating:
Our Service: Excellent
Very friendly and informative, enthusiastic about the holiday and made the booking process very easy.

Enchanting China

Sunday 09 Nov 2025
Overview Rating:
Our Service: Excellent
We knew what we wanted but the agent completed the booking including the flight selection simply and efficiently

Wonders of China

Sunday 09 Nov 2025
Overview Rating:
Our Service: Excellent
Very Helpful

Wonders of China

Sunday 09 Nov 2025
Overview Rating:
Our Tour: Excellent

Natural Treasures of China

Saturday 08 Nov 2025
Overview Rating:
Our Tour: average
We had to transfer plane for a connecting flight and we missed it because it was too tight and there was no one from Wendy Wu on site to help .
Considering the cost of the holiday , the hotels provided were not up to expected standard. The itinerary was good but the above let it done

Ancient Empires of China & Japan

Friday 07 Nov 2025
Overview Rating:
Our Tour: Good
Ancient Empires of China & Japan
This a fairly fast paced tour but a good way to see the best of the two countries in a short time.
Hotels were generally good but located out of town so not much nearby. All hotels had WiFi and kettles, and most had fridges. The schedule was pretty full so there was little free time to wander round alone for shopping, drinks etc - especially in China. However there was usually a small general store nearby for snacks and sundries.
Guides in both countries (Ian in China and Nao in Japan) were knowledgeable and spoke good English. There were optional activities in China at each place we stopped - they were all excellent but you need to budget for them (about £30 each person per event). The advice in Wendy Wu regarding AliPay and eSims are worth reading. I used a Holafly eSim - great in China but not such good coverage in Japan. I was able to use my social apps normally in China via the eSim.
In China, as part of the tour, the local guides will take you to "approved" stores attached to varoius cultural activities such as silk making; teracotta army, jade factory etc etc. Be prepared for a hard sell (I guess the local guides get a cut); the prices are very negotiable and if you want to buy something there you should aim to pay 40-50% (or less if you are a good haggler) of the initial asking price
Alipay is universally accepted and is the easiest way to pay, although Mastercard was accepted in larger premises. Cash was also widely accepted.
Food was ok - nothing too extreme although the veggies suffered a bit from lack of choice, especially in Japan. Fortunately they ate fish, otherwise it would have been an austere diet for them.
Be prepared for some long days with plenty of walking and a bit of stair climbing. And a lot of eating - the tour caters for 3 meals a day !

Magnificent China

Friday 07 Nov 2025
Overview Rating:
Our Tour: Excellent
Amazing holiday from start to finish. On top of the stunning sights and experiences of China the whole trip was so well organised and we were exceptionally well looked after at all times. Special mention goes to Ryan our national tour guide who went well beyond in every way while always being so friendly, caring and approachable. Along with the local guides he also helped us get a real sense of living in modern China as well as an introduction to its history and language.

We did almost all the optional activities too which were all good value and excellent.

We cannot recommend this trip, Ryan and Wendy Wu highly enough - thanks to all!

N.B. This holiday is more active than it might appear with a lot of walking and early starts to pack so many wonderful experiences in. This was perfect for us but some less able did struggle a bit at times and opted out of some activities

New Horizons of China

Friday 07 Nov 2025
Overview Rating:
Our Service: Excellent
Really helpful with Cheryl who was very happy to discuss my needs and booking process. Her enthusiastic personality confirmed our excitement at doing the China tour - confirmation email came through quickly and she explained what we need to do nearer the time regarding visas.

Classic China

Thursday 06 Nov 2025
Overview Rating:
Our Tour: Excellent
Excellant trip, and great guide Jason/Yang.

China & Tibet Discovery

Wednesday 05 Nov 2025
Overview Rating:
Our Tour: Excellent
From start to finish the tour was a show stopper. Every day was a highlight and more. Stop, and pinch yourself, you are in China. Travel further West and you arrive in Lhasa. What a fantastic city and experience. And then fly back into China to continue your adventure. Between all the major sights you get to experience every day life and marvel at the river and landscapes.
Our accompanying National Guide was brilliant throughout the trip and each Local Guide was friendly and very knowledgeable. This trip was additionally made exceptional by my fellow travellers. We had a fantastic time.
Would I do it again? Yes I would.

China & Tibet Discovery

Wednesday 05 Nov 2025
Overview Rating:
Our Tour: Excellent
The whole tour was amazing packed with a variety of things and experiences. The guide Jacky on our China and Tibet went the extra mile to make our tour exceptional. The food was amazing such a variety of flavours. There was one day when we had a very late internal flight the guide did his best to give us a variety of experiences while we waited for our flight at 22.00hrs. I think it would have been better to have had an earlier flight. This is my first holiday with Wendy wu I will definitely book again. Although the admin staff at the office really need to be mote professional and have a "yes I can help "attitude rather than making it feel it really is inconvenient for you to call us.

Enchanting China

Wednesday 05 Nov 2025
Overview Rating:
Our Tour: Good
Phenomenal tour - saw all the major sites that you'd expect when visiting China for the 1st time. The tours were well organised and the guides were great. The hotels were generally ok, although not great - somewhat tired and out in the suburbs.