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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

A China Experience

Thursday 06 Feb 2025
Overview Rating:
Our Service: Excellent
Prompt and extremely helpful when booking

Magnificent China

Wednesday 05 Feb 2025
Overview Rating:
Our Service: Excellent
Easy to use website and good process to select & pay for a holiday.

Ancient Empires of China & Japan

Wednesday 05 Feb 2025
Overview Rating:
Our Service: Excellent
Beau was Very friendly and helpful. Excellent customer care and we booked our tour with her.

Wonders of China

Sunday 02 Feb 2025
Overview Rating:
Our Service: Excellent
We attended the Destination and Travel Show and attended the Wendy Wu stand. We spoke to Sarah who gave us various options and also shared her personal experience of the tour we ended up booking, which is always helpful. She took the time to explore different options and prices. She ensured we understood what was included in the holiday.

Ancient China

Saturday 01 Feb 2025
Overview Rating:
Our Service: Excellent
Very helpful staff

Gems of China

Saturday 01 Feb 2025
Overview Rating:
Our Service: Excellent
The service and advice given at the travel show was excellent. Heathers’ information encouraged us to book a holiday.

Grand Tour of China

Friday 31 Jan 2025
Overview Rating:
Our Service: Excellent
They understood what we wanted straight away and were able to put the holiday together quickly

Wonders of China

Wednesday 29 Jan 2025
Overview Rating:
Our Service: Excellent
Excellent, Julia was very helpful, knowledgeable and professional throughout. We had clear ideas on the destinations but we meant on Julia for advice and her experience. It is refreshing to have the telephone answered promptly and get through to to the right department quickly. The next steps have all been made clear and confirmed by e-mail.

China Delights

Wednesday 29 Jan 2025
Overview Rating:
Our Service: Excellent
Very easy to book with no requests for extras. We understand the terms and conditions. Perhaps the request for passport details could have been clearer. I provided travel insurance details, I assume these can be changed if I change the provider.

Wonders of China

Saturday 18 Jan 2025
Overview Rating:
Our Service: Excellent
Went out of way to arrange alternative flights & was appreciative of our difficulties

Wonders of China

Friday 17 Jan 2025
Overview Rating:
Our Service: Excellent
Everything was prefect , Cheryl was excellent, very helpful, new all about the trip, could not fault her.

A China Experience

Wednesday 15 Jan 2025
Overview Rating:
Our Service: Excellent
I haven’t travelled yet but booking procedure was easy and information provided was excellent.

A China Experience

Sunday 12 Jan 2025
Overview Rating:
Our Service: Good
Friendly professional and efficient

Enchanting China

Saturday 11 Jan 2025
Overview Rating:
Our Service: Excellent
Excellent

Majestic Yangtze

Saturday 11 Jan 2025
Overview Rating:
Our Service: Excellent
Excellent helpful advice & service when booking our China trip