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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Wonders of China

Friday 10 Oct 2025
Overview Rating:
Our Tour: Excellent
Our guide Jay on the Wonders of China tour -19th September to 5th October 2025- was fantastic,.He could not have been more attentive and any questions or issues were addressed without question. From the start of the trip to the end was seamless. I would fully recommend this trip to anyone and if they were lucky enough to have Jay as a Tour guide then that would be a bonus !!!
Alli Allfrey

Our Response

Jay will be delighted to hear this, he is one of our most popular guides and I will make sure that he is sent a copy of your lovely feedback. Thanks for the review, it is very much appreciated. Do let us know if we can be of any further help. Jimmy, Wendy Wu Tours.

Wonders of China

Thursday 09 Oct 2025
Overview Rating:
Our Tour: Excellent
An excellent trip to China, well organised, excellent itinerary and top class guides.
Accommodation was well.selected, food was great, and the balance of trips was spot on.

Our Response

Many thanks for your review, and for posting the photographs, they look amazing! We're absolutely thrilled that you had an excellent trip to China and we do hope you'll consider us again in your future travel plans. Kind regards, Jimmy, Wendy Wu Tours.

Ancient China

Wednesday 08 Oct 2025
Overview Rating:
Our Tour: Excellent
Amazing, especially if you’re looking to go beyond the usual sites, go deeper into the culture and history. Well organised and focused, with high quality accommodation and food. Definitely recommend!

Our Response

Thanks so much for your review, that's what we love to do here at Wendy Wu Tours, take all of our customers to the most iconic sites, but then also venture further to the places that visitors don't always get to. We're delighted that you are happy to recommend this tour and we do hope you will travel with us again soon.

Grand Tour of China

Wednesday 08 Oct 2025
Overview Rating:
Our Tour: Excellent
The inclusive itinerary is by far great value for money. The person who makes this tour is the guide known as Brittany. She worked 24/7 to ensure everyone was safe and looked after. Detailed information for each person or couple even down to the gates to check in for return flight home. I can not recommend this tour or this guide highly enough. Booking in UK is flexible with different airlines and airports. 11/10

Our Response

We're delighted to read your review and thanks so much for taking the time to submit it. Brittany, will be thrilled to hear of your review and I will make sure a copy of this is sent to her office so she can receive the recognition she deserves. We do hope to be of service to you again and thanks again for writing! Jimmy, Wendy Wu Tours.

China by Land, Japan by Sea

Wednesday 08 Oct 2025
Overview Rating:
Our Tour: Good
The Wendy Wu, China by Land, section with Ken, their guide was exceptional in all aspects. We would rather not have done the Japan by Sea section. It was a very big ship catering for the Asian market and we considered that both the food and entertainment was no very good. The gripe for us is that the ships organized tours were a bad joke. Very expensive to see one or two temples and then left to sped the rest of the time in shopping areas. We got no feel for the real Japan and based on this experience alone, we would not go back there.

Our Response

Thank you very much for sharing your feedback on your China by Land, Japan by Sea tour. We’re delighted to hear that you enjoyed the China section of your journey and that Ken provided exceptional service throughout , we’ll be sure to pass along your kind comments to him.

We’re sorry to learn, however, that the cruise portion did not meet your expectations. The Japan by Sea element is operated in partnership with the cruise line, and we appreciate your comments regarding the food, entertainment, and shore excursions. Your feedback will be shared with our product team and the cruise partner to review how we can better align the experience with the immersive cultural focus that Wendy Wu Tours is known for.

Thank you again for taking the time to share your thoughts, they help us continue improving every part of our holidays. We do hope we’ll have the opportunity to welcome you on another tour in the future, perhaps one of our land-based Japan tours, which offer a deeper cultural experience of this fascinating country. Thanks again for writing, it is much appreciated. Jimmy, Wendy Wu Tours.

Grand Tour of China

Tuesday 07 Oct 2025
Overview Rating:
Our Service: Excellent
Hanna explained the options well and ensured that all my concerns and queries were answered.

Our Response

Thanks for your review, Hanna will be delighted to hear your feedback! Do let any of our friendly staff know if you have any questions regarding your reservation. Thanks, Jimmy, Wendy Wu Tours.

Magnificent China

Tuesday 07 Oct 2025
Overview Rating:
Our Tour: Excellent
Excellent Tour, varied, educational, fast paced. An introduction to a great country which changed attitudes. Our Tour Guide Mark was brilliant; nothing was too much trouble for him. Everything ran efficiently. The eating places were very good. The hotels were, in the main, excellent. A thoroughly enjoyable experience.

Our Response

Thanks very much for your review, I'll make sure that Mark is sent a copy of your feedback, he'll be delighted hear your feedback. Do let us know the next time you are planning an escorted tour, we'd love to assist you making the arrangements. Thanks again, Jimmy, Wendy Wu Tours.

Glories of China

Monday 06 Oct 2025
Overview Rating:
Our Tour: Excellent
Absolutely amazing holiday. Wendy Wu takes great care of you from start to finish with everything included and a guide who stays with you on the whole trip. We started at Shanghai and then on to Guilin and Yangshuo which for me were the highlights of the tour. Then on to Xian and finishing up at Beijing. There were optional extras available and everywhere we went the food was excellent. I felt we did all the major sights and learned so much about the culture and life in China.

Our Response

Thanks so much for your lovely review! We’re thrilled to hear you had such an amazing time exploring China with us. We’re so glad you enjoyed the food, sights, and cultural experiences along the way. We hope to welcome you on another Wendy Wu adventure soon. Thanks again, Jimmy, Wendy Wu Tours.

Grand Tour of China

Monday 06 Oct 2025
Overview Rating:
Our Tour: Good
We had a shaky start to the tour where our friends who we were travelling with were in a different group to ours. We had been told by the company we would be in the same group as there was only one Grand Tour. I am pleased to say this was resolved quickly and we were able to enjoy the tour together.
The tour included so many incredible sights and we experienced different modes of transport. It was almost too much to take in and was a busy time. Our tour leader Jessie and the local guides did a wonderful job at keeping us together and dealing with any problems along the way. By the end of the trip we felt like family.
The hotel accommodation for the most part was good and the food gave us a good taste of Chinese food and different tastes in different areas. We enjoyed the round tables and turntables and made some good friends around it.
We feel we have had a great taster of China but know there are still many more things to see in China.

Our Response

Thank you so much for your review! We’re delighted to hear that, despite the initial mix-up, everything was quickly sorted and you were able to enjoy the tour together with your friends. We’re so pleased Jessie and the local guides made your experience so special and that your group felt like family by the end. We hope this wonderful introduction to China inspires you to return and explore even more with us one day. Thanks again for your review, Jimmy, Wendy Wu Tours.

Wonders of China

Sunday 05 Oct 2025
Overview Rating:
Our Service: Excellent
Matt was friendly and efficient. He provided some excellent advice regarding our China & Dubai holiday in 2026. Plus he responded well to our subsequent queries.

The whole booking experience has filled us with confidence and we are looking forward to holiday.
Paul

Our Response

Thank you, Paul, for your lovely review! We’re so pleased to hear that Matt provided friendly and efficient service, along with helpful advice for your upcoming China & Dubai holiday. It’s great to know that the booking experience has filled you with confidence ,we’ll be sure to pass your kind words on to Matt. We look forward to helping you create an unforgettable holiday in 2026, it'll come round quicker than you think! Thanks again, Jimmy, Wendy Wu Tours.

Magnificent China

Saturday 04 Oct 2025
Overview Rating:
Our Tour: Excellent
An excellent guided holiday covering the favourite tourist spots in three weeks. Great food, sights and good English speaking national and local guides. Well organised, with good customer support, and flexibility for flights, and extras like extensions.

It was rather hot and humid in September; probably mid October would be better. Should also be less crowded then. Physically not that demanding except walking up to the Great Wall with steep steps and some patches without handrails.

An excellent holiday to see as many places as possible in a given time without all the hassle of organising it.

Our Response

Thank you for sharing your review! We’re delighted to hear that you enjoyed your three-week guided holiday and found it well organised, with great food, sights, and knowledgeable guides throughout.

We also appreciate your feedback about the weather, mid-October is indeed a lovely time to visit, the temperature is a little cooler than in September but it can still be very busy. Thank you once again for travelling with Wendy Wu Tours, and we hope to welcome you on another tour soon! Jimmy, Wendy Wu Tours.

Grand Tour of China

Saturday 04 Oct 2025
Overview Rating:
Our Tour: Excellent
Absolute brilliant holiday tour of China with Wendy wu , our guide Jessie was great with our every need and very patient as we were party of 28 . The timing were so perfected , I can honestly say we had the best time ever on holiday and I throughly recommend people go to China, it’s a wonderful country, the people are very welcoming and thanks to Wendy wu tour we got to experience the real China from small city to large city.
Thank you Jessie and our local guides throughout our 26days they made us feel at home. Jessie’s family.

Our Response

Thank you so much for your fantastic review and submitting your photographs. Loved the Shanghai by night photo! We’re thrilled to hear that you had such a brilliant holiday exploring China and that Jessie and our local guides made your 26-day tour so special. It’s wonderful to know that everything ran smoothly and that you were able to experience both the small and large cities — truly the real China!

We’ll be sure to share your kind words with Jessie and the team, who will be delighted to hear them. Thank you again for recommending Wendy Wu Tours, and we hope to welcome you on another unforgettable adventure soon! Jimmy, Wendy Wu Tours.

Secrets of Southwest China (Yunnan & Sichuan)

Saturday 04 Oct 2025
Overview Rating:
Our Tour: Excellent

Our Response

Many thanks for your 5 star review. It is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Secrets of Southwest China (Yunnan & Sichuan)

Friday 03 Oct 2025
Overview Rating:
Our Tour: Good
Services and tourist guides are very good. The scenery and tour sites are marvellous but the cuisines needs to getting to. Maybe a bit more plain and less spicy food will suit the western stomache. Did have stomach problems for the first few days. Food is generally to spicy and oily.

Our Response

Thank you for your feedback and for sharing your experience. We’re delighted to hear that you enjoyed the beautiful scenery, tour sites, and the excellent service provided by our guides.

We’re sorry to learn that some of the local cuisine didn’t quite suit your taste and that you experienced some stomach discomfort at the start of the tour. We appreciate your comments and will certainly share them with our local partners to see how we can better cater for guests who prefer milder or less oily dishes.

We’re so pleased you still enjoyed the overall experience, and we hope to welcome you on another tour with us soon. Kind regards, Jimmy, Wendy Wu Tours.

69232

Friday 03 Oct 2025
Overview Rating:
Our Tour: Excellent
Overall a good mix of very busy days sightseeing in China + some downtime on the cruise. Tour guide in China was probably the best we have ever had. Locals guides varied from okay to excellent.

Our Response

Thank you for your lovely review! We’re so pleased to hear you enjoyed the balance of busy sightseeing days and relaxing time on the cruise, it sounds like you made the most of your China adventure.

It’s wonderful to know your national guide was one of the best you’ve ever had, and we appreciate your feedback about the local guides too, we’ll be sure to share this with our team as we continually look to deliver the highest standards across all our tours.

We hope to welcome you on another tour with us soon. Kind regards, Jimmy, Wendy Wu Tours.