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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

China & Tibet Discovery

Thursday 30 Oct 2025
Overview Rating:
Our Tour: Excellent
The organisation was excellant, our guide Jackie excellant, helpful, informative and very knowledgeable. The local guides were very good as well.
The trip covered a huge amount of terrain, different sites and whilst there was a lot of travel, it all worked very smoothly.
The hotels were, largely, good and we were offered lots of local experiences, including dance shows and local food.

Wonders of China

Thursday 30 Oct 2025
Overview Rating:
Our Tour: Excellent
I have recently returned from a Wendy Wu Wonders of China Tour (10-24 Oct) and wish to place on record how much I enjoyed the tour. That enjoyment stemmed not only from the comprehensive Itinerary and places visited but also to the highly knowledgeable, hard working, dedicated and caring Tour Guide 'Betty' (an English name given to herself to make it easier for us to address her). She spoke excellent English and led the tour with a smile and sense of humour but always ensured the group knew exactly where to be and at what time whilst giving us detailed information about the place(s) we were visiting and their history and heritage which, of course, enabled us to more fully understand the purposes of what we saw, the origins of what we saw and so much more. I cannot speak highly enough of this lady and if I were to visit China again, I would hope that 'Betty' would be my guide again.

The meals and wide range of Chinese cuisine we experienced were also first class with all tastes catered for.

Can I also add that the information and advice provided pre-tour by Wendy Wu Tours was excellent and ensured that I was fully prepared for this tour and helped ensure my enjoyment and fulfillment whilst on this tour. Thank you.

Peter Dymond OBE

Wonders of China

Wednesday 29 Oct 2025
Overview Rating:
Our Tour: Excellent
I don't leave reviews as a matter of course, but i will say everything was excellent. The party i travelled with were quite diverse in character, ranging from, i have been everywhere people and know it all, to the most down to earth people i have ever the meet, from the North East, South West, and Scotland. The antipodean members seem to have been everywhere and had great pleasure of informing us. The following i would like to mention. Jean + Paul, Elizabeth(Libby), Sue, Vicky, Ron, Claudia + Sandra(sorry for pulling your leg all the time), and Ian(i have told them not to build the wall any higher) ha-ha. i hope Medina is on the road to recovery. The tour rep Louis was excellent and the first local rep Lindsey was joy to behold, both did outstanding jobs and are a credit to your company. The tour was full on, but this is what we signed up for, a positive response which would indicate that a good time was had by all, Well Wendy Wu, in the words of the Bard, I think you nailed it. I don't have anything planned as of yet as my business now needs my full attention. Now to blow my own trumpet, Ron asked me what my hobbies were, i said philately(stamp collecting) which is true, but my real pleasure is restoring Grade 11 listed buildings. I think that is all.
All my love to everyone,
May your life have more up's than down's
May your God go with you,
Love
John + Gaynor

Gems of China

Wednesday 29 Oct 2025
Overview Rating:
Our Tour: Excellent
The itinerary was perfect. The National Guide Jason was fantastic and incredibly helpful. The Local Guides very knowledgeable.
You need to be pretty fit as there is a lot of walking and stairs/steps involved.
Apparently there were some moans about lack of free time....the itinerary is very clear in my view that this is a very full on tour and if free time for shopping etc is required this is not the holiday for you.

China Delights

Wednesday 29 Oct 2025
Overview Rating:
Our Tour: Excellent
Very well-planned itinerary. Good quality hotels. excelent guides, both national (Amanda) and local (in each destination).
The sights in China exceded expectations. All the people that we met were very friendly and in some instances curious.
I thoroughly recommend this tour.

Ancient China

Wednesday 29 Oct 2025
Overview Rating:
Our Tour: Excellent
An all inclusive tour . First class guides hotels food itinerary .

Wonders of China

Tuesday 28 Oct 2025
Overview Rating:
Our Tour: Excellent
The trip lived up to all that the ads promised. Really excellent guide, good hotels, lovely food and an incredible range of excursions and entertainment.

Gems of China

Monday 27 Oct 2025
Overview Rating:
Our Tour: Good
This tour has completely changed my perception of China. The terracotta warriors and the Great Wall were what I wanted to see, however there was much, much more to this trip. We were extremely tired because of the variety of opportunities provided. There was a lot crammed into one day but if the itinerary was altered to cut some sights it wouldn't be value for money. One could have left off the optional extras but if you wish to experience everything that China has to offer, just go for everything! It adds so much to your cultural learning.
Our guide Hoffmann was brilliant. His humour, patience, respect, dedication and knowledge allowed us to participate with confidence while absorbing all that China had to offer. The Chinese people were overwhelming with their welcome, friendliness and hospitality. Highlights were the pandas, the glass bridge, Zhanjiajie Mountains, Tianmen Mountain cable car, and the many local shows with a riot of colour, skills, performed on a grand scale. You have to go and you won't regret it.

Gems of China

Monday 27 Oct 2025
Overview Rating:
Our Tour: Excellent
This tour was a brilliant introduction to China, including so many fabulous sites and activities. Jason, our national guide, was wonderful, attentive, informative, amusing and so hard working. The local guides were also excellent. The trip was very slick and exceptionally well planned. This is a full on tour, with early starts and not much downtime which suited us very well as we wanted to pack in as much as we could. Highlights were the Great Wall, Terracotta Army, Pandas and mountains even though the weather was not great. Some people found the walking and steps a challenge but if you are an active person this won’t be an issue. The accommodation was all very good, as was the food, with plenty of choice. Highly recommended.

Gems of China

Sunday 26 Oct 2025
Overview Rating:
Our Tour: Excellent
Very well organised with a superb guide”Hoffman”.
Only criticism was that two days were too busy and long.
The food at one hotel was poor.

Majestic Yangtze

Sunday 26 Oct 2025
Overview Rating:
Our Tour: Good
A good first time to China trip.
Very busy agenda, needed a bit more downtime and especially the opportunity to change and shower for dinner
all of our party seemed to have different flight arrangements. It would have been nice to have direct flights and some options

Majestic Yangtze

Saturday 25 Oct 2025
Overview Rating:
Our Tour: Excellent
Just returned from a fantastic 2 week Wendy Wu tour of China. Visited Shanghai, Chengdu, Xi'an & Beijing with a wonderful 4 night Yangtze River cruise. Saw the terracotta warriors, pandas, Great Wall of China, Forbidden City, Tiananmen Square, Three Gorges Dam, Summer Palace & so much more. So much culture & history fused with ultra modern architecture and technology, and the Chinese people were a delight. Accompanied by national and local tour guides throughout the whole tour and they were all amazing - so friendly, helpful & knowledgeable. They all spoke really good English. Big shout out to Eileen Liu our national guide who helped to make our holiday perfect! Hotels were excellent standard as was the cruise ship. Food was plentiful and varied (although understandably mainly Chinese). Wendy Wu is a great tour company who looked after us every step of the way from the moment we booked until we had checked in for our return flight home. Everything ran like clockwork and we were so lucky to be in a group of 20 lovely people, and we had such an enjoyable time. It was truly an incredible experience and a holiday we will never forget. We would not hesitate to travel with Wendy Wu again and would recommend them to anyone wishing to book an escorted tour to China and beyond. Thank you Wendy Wu for our holiday of a lifetime!

62941

Tuesday 21 Oct 2025
Overview Rating:
Our Tour: Excellent
Our first time on vacation with Wendy Wu, it exceeded expectations and we would not hesitate in travelling with them again or recommending them.
The Legends of the Silk Road, travelling the Northwest of China was a truly exciting and fascinating adventure. Visiting cities that were part of the age old journey brought history to life. The Western part of the Great Wall of China and viewing one of the most significant discoveries namely the Terracotta Warriors including their horses in life size form was magnificent.

Grand Tour of China

Sunday 19 Oct 2025
Overview Rating:
Our Tour: Excellent
This was a long tour of China in a group of 26. It was fabulous. We covered all the major sites in China led by an excellent national guide supported by local guides. Everything worked well with good hotels, efficient transport, delicious food and fascinating visits. I would certainly recommend this tour to anyone considering a trip to China. There were many highlights and no disappointments.

Our Response

Thank you so much for your review. We’re delighted to hear you had a fabulous time exploring China and that everything ran so smoothly throughout your tour. It’s great to know our national and local guides helped make the experience so memorable.

Your recommendation means a great deal to us, and we’re delighted there were so many highlights; and no disappointments! We also love the photograph you posted and we hope to welcome you on another Wendy Wu adventure soon. Jimmy, Wendy Wu Tours.

Enchanting China

Saturday 18 Oct 2025
Overview Rating:
Our Tour: Good
This was an excellent introduction to China which, in many ways, is a country on a different scale to others. We had a good taste of the country through bus, train and plane, The hotels were all of good quality and we certainly did not go hungry. One highlight was the three day cruise on the Yangtze river, another was the river boat in Shanghai to see the city by night. Raymond, our guide, ensured all arrangements ran smoothly and did a good job looking after us. There were a couple of blips along the way. On the Yangtze we were sent us off on a day tour with a non-English speaking guide which was naughty and quite stressful. And the local guide in Shanghai did not take seriously my allergy to shellfish - serving up egg fried rice with prawns, luckily spotted in good time. Overall, the trip was big, hugely educational, good value for money and an excellent taste of China.

Our Response

Hi Stephen, thank you so much for sharing your detailed feedback about the Enchanted China tour. We're delighted to hear it provided such an excellent introduction to this vast and fascinating country.

It sounds like you experienced some truly memorable moments – those Yangtze cruise days and the nighttime lights of Shanghai from the river are something special! Raymond will be pleased to know his efforts to keep everything running smoothly made such a positive impression. We're also glad the accommodation and dining experiences were generally enjoyable throughout your journey.

We're very sorry to hear about the language barrier with the guide on your Yangtze day excursion – that's certainly not acceptable, and we can only imagine how frustrating that must have been. More importantly, we sincerely apologise that your shellfish allergy wasn't communicated adequately in Shanghai. Food allergies are a serious matter and should always be treated as such. We'll be sharing this with our operations team to prevent similar situations in future.

We're really pleased that overall you found the trip engaging and worthwhile. Thank you for choosing Wendy Wu Tours, and we hope China left you with plenty of wonderful memories!

Warm regards,
Caroline - Wendy Wu Tours