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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Ancient Empires of China & Japan

Thursday 05 Nov 2026
Overview Rating:
Our Service: Excellent
Fast, efficient and very eager to please. Gave us additional details regarding the trip we are interested in and confidently answered what we asked questions about. Feel very comfortable moving forward and booking our trip to China/Japan.

Magnificent China

Wednesday 04 Nov 2026
Overview Rating:
Our Service: Excellent
As a Young Chicken of an O.A.P. i was so thrilled to be treated with such kindness and understanding by Cheril who made my booking so exciting. Its probably the last one i,am ever going to make. But i hope not, Thank you Cheril and Wendy Wu Tours. ** LOOK OUT CHINA , HEAR I COME, !

A China Experience

Monday 02 Nov 2026
Overview Rating:
Our Service: Excellent
Booking was straightforward and clear and I was able to easily access my booking to add information required.
I can’t comment further until I have been on the tour

China Delights

Wednesday 28 Oct 2026
Overview Rating:
Our Service: Excellent
Julia was very helpful and she answered all my questions.

Enchanting China

Monday 19 Oct 2026
Overview Rating:
Our Service: Excellent
brilliant lovely people

Wonders of China

Sunday 18 Oct 2026
Overview Rating:
Our Service: Excellent
First class service from Julia. Very impressive.
She was well informed and told me the flights for the tour I wished to book can be planned around my wishes.
In comparison to other companies, a far superior customer experience.

Gems of China

Saturday 17 Oct 2026
Overview Rating:
Our Service: Excellent
Attentive to our needs. Tour arrangements are in place. Now waiting for the trip in 2027

Gems of China

Thursday 15 Oct 2026
Overview Rating:
Our Service: Excellent
Stephen Jordan who I spoke with yesterday on the phone, was truly excellent, so helpful and I did not feel I was being ‘sold’ any product, he (Steve) took his time to explain everything to me and my husband, there was no pressure and he was so friendly yet professional and his attention to detail was great. Really happy (so far) with Wendy Wo Tours, thank you.

Wonders of China

Wednesday 14 Oct 2026
Overview Rating:
Our Service: Excellent
We had problems booking a tour on their website, unable to use a valid discount code and being charged surcharges from a main airport, when the literature suggests that we wouldn’t!
Rang and spoke to Natasha, who was very helpful and managed to solve the problems to our satisfaction.
I can’t comment on the tour itself yet, as it is for 2027, but the booking experience over the phone was a very good start…

Gems of China

Monday 12 Oct 2026
Overview Rating:
Our Service: Excellent
Everyone I spoke to was knowledgeable and clear in their information. Nothing was too complicated or difficult for them to answer. It was an entirely positive experience and I am now looking forward to my trip.

Gems of China

Monday 05 Oct 2026
Overview Rating:
Our Service: Excellent
Good Knowledge of the product and very helpful

Ancient China

Monday 05 Oct 2026
Overview Rating:
Our Service: Excellent
The person that took the booking for a holiday over the phone to China was very helpful and explained everything so I could understand. Thank you very much for all you help Charles

China Delights

Monday 28 Sep 2026
Overview Rating:
Our Service: Excellent
I called on Friday to ask questions and get a quote spoke to a lovely lady called Cheryl who was very knowledgeable and helpful. Called yesterday (Sunday) and booked China Delights trip I am so excited.

China Uncovered

Saturday 26 Sep 2026
Overview Rating:
Our Service: Excellent
Extremely good

76052-PRE

Saturday 26 Sep 2026
Overview Rating:
Our Service: Excellent
Upon deciding upon which holiday I was interested in I phone to book.
My call was swiftly answered in a polite and courteous manner, the agent on the other end of the phone went through all the details of my booking to China and Japan, explained everything clearly, explained about the free lounge access, upgrade for the cabin on the cruise and that once the flight tickets were issued there maybe be upgrade options available. Explained about tipping, insurance and answered all the questions that I had. A great experience booking my holiday with Wendy Wu Tours as sometimes I dread using call centres but this was a welcome change.