I had a professional and prompt response from Cheryl following my initial email to Wendy Wu. She was able to arrange for me to join a friend on their Gems of China tour in September. When I telephoned to finalise my booking I found her to be very efficient, and as she herself had done the very same tour last year, she was able to give me useful advice based on her own experience. Overall the telephone conversation gave me great confidence that I had booked with a caring and extremely professional tour company staffed by people who know what they are doing and care about doing it well. I very much look forward to my tour and feel confident that it will be as professionally executed as my booking experience has been. Thank you Wendy Wu.

Sales supervisor Natasha was helpful friendly & professional. Answered all our questions. Booked the Gems of China tour over the phone we are happy with our choice. This is the first time we have booked with Wendy Wu and would certainly book with this company again.

Excellent

We have booked a holiday to China next year, we spoke to Chris at the Ideal home exhibition, what a great guy, he answered all our questions was professional took time to listen to what we wanted.
I spoke to the travel agent who booked everything and an email was sent straight away with confirmation of what we booked.
Would recommend
Can't wait for the holiday.

Excellent service from Matt, tour and extras quickly confirmed.

All questions and requests were actioned in a polite and timely manner.

Excellent service great customer service and good pricing.
documentation is fantastic.

Great service , very organised

Very competent and helpful staff. Good value flight upgrades offered and easy and quick to book including flight seats. As a previous customer we had a great experience touring China and our national tour guide was exceptional. Lots of good authentic local food in local restaurants. Great company for escorted tours particularly China and far east.

Fantastic customer service from Stephen. We are very pleased to have booked with them. The tour offered us fantastic and includes so many extras. The company have excellent reviews for their tours. Highly recommended

Very likeable people in your customer service team . Informative helpful and not pushy as some travel agents can be , felt good dealing direct

The booking service was very good, all my questions were answered by a knowledgeable and professional lady. A very smooth booking service.

Cheryl Johnson was a fantastic help when booking our trip. She explained the booking process as we went along and was very knowledgeable.

Really easy, friendly and professional, nothing was a problem. We had a couple of requests that were accommodated, excellent

Easy transition to booking the trip ,the wait will be the hard part but looking forward to it.