Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Vietnam at a Glance

Friday 22 Aug 2025

Overview Rating:

Our Service: Excellent

Personalised and friendly

Journey through Jordan

Wednesday 20 Aug 2025

Overview Rating:

Our Service: Excellent

Booking our holiday online was easy. The website was easy to navigate, the booking process straightforward and clear.

Our Response

Thanks so much for taking the time to send your review! We're sure you'll have a wonderful holiday when it comes; please give us a call if you have any questions regarding your tour. Many thanks, Jimmy, Wendy Wu Tours.

Wonders of China

Tuesday 19 Aug 2025

Overview Rating:

Our Service: Excellent

Really impressed with Julia who could answer all my questions immediately and understood exactly what I was looking for. This was my first experience with WW and I was able to book the tour I was interested inconfident that I was dealing with experts.

Our Response

Thank you so much for your kind review. Julia was absolutely delighted to hear your wonderful feedback about her service. We’re thrilled to know she made such a positive impression. If you have any questions or need any assistance as you prepare for your upcoming tour, please don’t hesitate to get in touch.

With thanks again and kind regards,
Jimmy
Wendy Wu Tours

Singapore to Bangkok by Rail

Tuesday 19 Aug 2025

Overview Rating:

Our Service: Excellent

Arti was very helpful when I made my booking. I always experience great service with Wendy Wu Tours.

Our Response

That's great to hear and thanks so much for your review. Arti is one of our most experienced travel consultants and she will be delighted to hear your comments. Do let us know if you have any questions in the run up to your tour. Many thanks, Jimmy, Wendy Wu Tours.

Majestic Yangtze

Saturday 16 Aug 2025

Overview Rating:

Our Service: Excellent

Attentive and personal

Our Response

Thanks so much for your feedback, it is sincerely appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Angkor to the Bay

Saturday 16 Aug 2025

Overview Rating:

Our Service: Excellent

Japan Uncovered

Saturday 16 Aug 2025

Overview Rating:

Our Service: Excellent

Very prompt in replying to messages and calling. Sorted out alternative flights. Took account of coeliac needs. Very efficient and personable staff

Our Response

Thanks for your lovely review! Do let us know if you have any questions in the run up to your tour. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Friday 15 Aug 2025

Overview Rating:

Our Service: Excellent

Excellent communication from Natasha,she answered all my queries quickly,so we booked .

Our Response

Thanks so much for your review, Natasha, will be delighted to hear your feedback. Do let us know if you have any questions in the run up to your tour. Kind regards, Jimmy, Wendy Wu Tours.

Taj, Temples and Tigers

Friday 15 Aug 2025

Overview Rating:

Our Service: Excellent

To date the service has been excellent and though we've only just completed the booking stage we're hopeful that the rest of the experience lives up to the current satisfaction level.

Our Response

That's great to hear and if you have any questions about your tour, please do give us a call. We're always happy to help. Thanks, Jimmy, Wendy Wu Tours.

Wonders of Indonesia

Thursday 14 Aug 2025

Overview Rating:

Our Service: Excellent

Instant reply from cust service team and very good website made this an excellent experience with a trusted company.

Our Response

Thanks so much for your lovely feedback. I'll be sure to pass your comments on to our team, and in the meantime, please do give us a call if you have any questions relating to your tour. Thanks, Jimmy, Wendy Wu Tours.

Wonders of Indonesia

Tuesday 12 Aug 2025

Overview Rating:

Our Service: Excellent

Very efficient

Our Response

Thank you very much! We are delighted to receive this feedback. Please let us know if you have any questions regarding your tour. Thanks, Jimmy, Wendy Wu Tours.

Tibetan Wonders 2026 & 2027

Monday 11 Aug 2025

Overview Rating:

Our Service: Excellent

Treasures of Malaysia, Borneo & Singapore

Saturday 09 Aug 2025

Overview Rating:

Our Service: Excellent

Very personal. Staff are keen to help and make their trips memorable from the first conversation until the return after the trip.

Our Response

That is so good to hear and thank you so much for the lovely review. We are always on hand to help and please do give us a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Saturday 09 Aug 2025

Overview Rating:

Our Service: Excellent

Matt was helpful and knowledgable. Our first impressions are very positive.

Our Response

Thank you so much for your feedback. Matt was delighted to see your review! Please do let us know if you have any questions relating to your tour. Kind regards, Jimmy, Wendy Wu Tours.

68702-PRE

Saturday 09 Aug 2025

Overview Rating:

Our Service: Excellent

Very helpful booking a holiday to Japan.

Our Response

That's great to hear and thank you so much for taking the time to submit your review; it is very much appreciated. Please let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.