Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Japan Uncovered

Saturday 29 Mar 2025

Overview Rating:

Our Service: Excellent

Lovely lady. Excellent advice. Obviously knowledgable. Very efficient. A totally positive experience.

Majestic Yangtze

Saturday 29 Mar 2025

Overview Rating:

Our Service: Excellent

Friendly and helpful.

Kerala and the Southern Highlights

Friday 28 Mar 2025

Overview Rating:

Our Service: Excellent

Ancient Empires of China & Japan

Friday 28 Mar 2025

Overview Rating:

It was amazing and I want to do it all over again! China is like nowhere else on earth. You have to visit here to believe in its rich history and culture. A real special experience. Well done Addison. You made the whole tour incredible for me and one I will remember for many years to come. Thank you

Kerala and the Southern Highlights

Thursday 27 Mar 2025

Overview Rating:

Our Tour: Good

The tour was excellent, with lots of interesting places to see. There were a lot of long coach journeys between towns & cities, but the scenery was very picturesque. We visited a number of temples & mosques and a couple of museums & palaces. The highlights, in my view, were the visit to the tea plantation, nature walk through the game reserve, visit to see village life in Kumbalangi & the overnight stay on the Kettuvallam boat. We were blessed with an excellent guide, Bani, & a very friendly group of fellow travellers.

Japan Uncovered

Thursday 27 Mar 2025

Overview Rating:

Our Service: Excellent

Efficient, courteous and did what was expected. Easy to book and address any specific requirements.

As good as they’ve been as we’ve previously travelled with them.

A China Experience

Wednesday 26 Mar 2025

Overview Rating:

Our Service: Excellent

I WAS HAPPY WITH THE SERVICE,BECAUSE ALL MY QUESTIONS HAD BEEN ANSWERED

Singapore to Bangkok by Rail

Wednesday 26 Mar 2025

Overview Rating:

Our Service: Excellent

The booking agent, Cheryl, was knowledgeable and friendly. She answered all my questions about the trip we wanted to book and found the best flight options for us. She offered to ring back the following morning to give us overnight to think it over. The following morning she rang back and booked the holiday for us. Confirmation arrived by email within a few minutes.
Now looking forward to the trip!

Thailand Highlights

Wednesday 26 Mar 2025

Overview Rating:

Our Service: Excellent

Easy booking process. Helpful advice on the telephone. This is our 5th tour with them and all have been very good.

Best of Borneo

Wednesday 26 Mar 2025

Overview Rating:

Our Service: Excellent

Very friendly voice (Cheryl) at the end of the phone. She couldn't have been more helpful in setting up my 'Best of Borneo + 3 days stop-over in Singapore' holiday for March 2026. She understood my needs as an 'older' solo traveller and she was very sympathetic to my requirements.

69522-PRE

Tuesday 25 Mar 2025

Overview Rating:

Our Service: Excellent

Very professional and helpful. Answered all my questions and informed me of all the options available for my trip.

Indochina Delights

Monday 24 Mar 2025

Overview Rating:

Our Tour: Excellent

a well organized action packed holiday

Angkor to the Bay

Sunday 23 Mar 2025

Overview Rating:

Our Tour: Excellent

China by Land, Japan by Sea

Saturday 22 Mar 2025

Overview Rating:

Our Service: Excellent

Excellent immediate response talked me through options and ensured that my arrangements were the same as some one else already booked on the tour

Rajasthan Panorama

Saturday 22 Mar 2025

Overview Rating:

Our Tour: Good

Great tour with very knowledgeable guide. Four stars as room at Tulip Hotel at Gurgaon was grotty. Have reprted this to Go India on feedback form. Given the cost of the tour I felt as regards this particular hotel they could have done better. Tips were organised in advance but in the 11 years since I last visited India I found that hotel porters and toilet attendants were generally expecting tips routinely on top of that.