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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Journey through Central Asia

Friday 06 Nov 2026
Overview Rating:
Our Tour: Excellent
Loved every minute. Sights were excellent, the group got on really well together. My only problem was the food. Way too much food. I could manage breakfast and dinner but never had a need for lunch. Every meal we got was delicious but I had to stop eating, just a light snack would work well at lunchtime.
Tour leader was excellent. He did a great job. Always available. Ready to listen and so helpful.
Thank you for an amazing holiday.

Wonders of China

Friday 06 Nov 2026
Overview Rating:
Our Tour: Excellent
Fascinating, hugely interesting and informative of this huge country with great guides . Hotels all very good, excellent food in local restaurants a great idea rather than hotel international food. Seeing the key sights and the natural beauty of some areas was truly wonderful. I highly recommend recommend this trip.

69972

Thursday 05 Nov 2026
Overview Rating:
Our Tour: average
The basic holiday and most of the places visited was interesting and much was learnt about South Korea. However I felt that some of the logistics, organization and timings could have been thought through better. The holiday started badly in that the transfer arrangement from the airport was very poor. The person turned up late and was not at the specified meeting point. I understand that I was not the only one affected by this issue. I do not think the tour manager was quite up to the job. Although she was relatively pleasant there were often times when it was difficult to understand/comprehend what she was saying. She was not always clear in issuing instructions. The pace was fast moving at times with little time for respite. As a result many of the group opted out of some of the activities, as I did on one occasion and did my own thing.

69972

Thursday 05 Nov 2026
Overview Rating:
Our Tour: Excellent
Wonderful country, brilliant rep in Julia and an absolutely memorable holiday. Can't wait to go back

Ancient Empires of China & Japan

Thursday 05 Nov 2026
Overview Rating:
Our Service: Excellent
Fast, efficient and very eager to please. Gave us additional details regarding the trip we are interested in and confidently answered what we asked questions about. Feel very comfortable moving forward and booking our trip to China/Japan.

Japan by Rail

Thursday 05 Nov 2026
Overview Rating:
Our Tour: Good
Excellent trip well planned.
Outstanding guide
I would have liked to spent a few more days in Hokkaido
Wendy Wu were very good
My return journey was completely ruined by
Cathay Pacific
Who changed both legs of my return flight down graded one and altered the other provided worse possible seats so I got no rest or respite for the whole 20 hours and are yet to provide a refund

Moroccan Odyssey

Wednesday 04 Nov 2026
Overview Rating:
Our Tour: Good
On the whole I think this holiday a little pricey but does not belittle what it offers. One has to remember that this is an Odyssey and not a Tour. It is itineraried to shows as much of this vast lovely country as possible in the timescale allotted. It can be quite tiring with the one night stopovers but does not detract from what is being offered. We all particularly enjoyed the 2 hands on participation in Fes....especially the cookery class 👌
I would be slightly wary if taking the Atlas extention.....provision of basic travel arrangements not exactly forthcoming - provided Moroccan style.

Wonders of Indonesia

Wednesday 04 Nov 2026
Overview Rating:
Our Tour: Good
Very active holiday, which I found was quite tiring, especially in the heat.

Excellent local guide.

Suitable hotels ranging from satisfactory to great!

Good transport arrangements, including flights, trains, coaches, minibuses, old Toyota jeeps, horse drawn carts and becaks (a form of 3-wheeled motorised rickshaw!

Buffet meals a little disappointing, but always options and plenty of food. Beer was a reasonable price as well!

The currency takes some getting used to as there are approximately 25,000 Indonesian Rupiah to £1 sterling - many places showed prices without the last 3 zeros! But do note addition of taxes and service charge.

Oh, and I forgot the Komodo Dragons, which were outstanding.

Magnificent China

Wednesday 04 Nov 2026
Overview Rating:
Our Service: Excellent
As a Young Chicken of an O.A.P. i was so thrilled to be treated with such kindness and understanding by Cheril who made my booking so exciting. Its probably the last one i,am ever going to make. But i hope not, Thank you Cheril and Wendy Wu Tours. ** LOOK OUT CHINA , HEAR I COME, !

Tibetan Railroad

Wednesday 04 Nov 2026
Overview Rating:
Our Tour: Excellent
An excellent trip. The guides were very professional and enthusiastic. It was a fantastic experience. A trip of a lifetime.

Hidden Japan: Spirit of Kyushu

Wednesday 04 Nov 2026
Overview Rating:
Our Tour: Excellent
Excellent tour of hidden places in Japan

China by Rail

Tuesday 03 Nov 2026
Overview Rating:
Our Tour: Good
A superb tour, covering breathtaking scenery, iconic ancient monuments and bustling cities. The pick was possibly the Li River cruise, but there were many highlights.

The evening shows were ( with one exception) extra cost, but....they were fantastic. Book them all if you go.

The chemistry of the group greatly enhanced our time in China, as did our wonderful guide, Grace.

All meals are included : as someone who does not eat Chinese food, I enjoyed it, but the vegetarians in the group struggled.

Downsides: the chaos when boarding trains and finding luggage space; inedible packed lunches; inadequate time to explore some of the sites, particularly the Summer Palace; changes to the itinerary without warning ( usually for logistical reasons).

Despite this : book the tour. Overall, it was magical.