This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Overall this was enjoyable holiday but not worth the price paid. It was an all inclusive holiday which included hotels, excursions, travel and food (3 meals a day).

Started off in Cambodia which was lovely. The tour guide and bus driver were great, very attentive, knowledgeable and helpful. Excursions such as Angkor Wat were amazing. Food was of a good standard as were the facilities we were taken to during our trips and the hotel was clean and the service was very good.

Travel in between places was mostly by coach which was comfortable enough and air conditioned. There were supposed to be more flights but for some reason only 1 internal flight was taken.

Mekong River cruise was good overall although probably not worth paying extra for the upper deck. Excursions and local tour guide were very good.

Vietnam was OK although the tour guide wasn't as attentive, helpful and didn't keep the group together on tours and seemed to care more about moving on when other groups were waiting for each point of interest rather then providing our group with a decent amount of info.
Hotels in Vietnam were satisfactory on the whole except for Rice Fields which was very poor to say the least. Dirty, damp, bug ridden, had no hot water and not well maintained. Food and service was awful and certainly not the minimum 4 star accommodation we'd paid for. I had complained immediately to Wendy Wu but heard nothing until I followed it up twice when I returned home. We received a credit towards our next holiday which was poor compensation or rather no compensation unless we take another holiday with WW! I was incorrectly lead to believe Wendy Wu had very good customer service.

Food provided throughout the holiday was of a good quality but lunch and dinners were very samey and got very boring. There was little opportunity to choose from a menu other than on 1 occasion and thankfully on the last day when only breakfast was included.

There was limited free time, so shopping had to be squeezed in. Cambodia was very good value for money in comparison to Vietnam who add a 'tourist' tax on everything and most goods are also imported from China.

Great offer on a perfect trip for me - including several places I really want to see.. nice mix of activities. I wanted to book a tour over a year ahead and also wanted to add a slight variation to start details so I could visit family. So I called rather than booking online. Process was calm and efficient- a good experience.

Having traveled with Wendy Wu tours previously I found the online booking process to be very clear and easy to use compared to going to a travel agency.

The booking of my holiday was handled by Natasha who was extremely pleasant and helpful and made the whole thing so easy. I have had two holidays with Wendy Wu and both were carried out efficiently making the whole holiday experience an extremely memorable one. I would not hesitate to recommend them.

Kindest Regards
Mike

The tour guides were outstanding both in Cambodia and Vietnam, Lot and Twon were very knowledgeable and kind, considerate and lovely individuals. The trip itself was flawless from beginning to end. I will definitely book with Wendy Wu again. X

South Korea: We missed the opportunity to stop and look at things that interested us, as the group was constantly moving on at quite a pace. A nice variety of sites were visited. Also, didn't get to try the world-famous Korean Fried Chicken.
Japan: The pace on this leg was more relaxed. We also had more evening meals at the hotel that gave a greater variety of cuisines. Our guide navigated the tour group through the train stations to get on & off the bullet trains brilliantly.
We really enjoyed the mild temperatures of Autumn and the depth of colour in the trees as the leaves changed with the season.

I absolutely loved my trip. It was extremely well organised and everything had been thought of. Our guide Vish was incredible. He brought genuine desire that everyone loved his country to his work and it made the trip special.

Tour very well organised. Guides very friendly and knowledgeable. High standard of accommodation. Very nice restaurants. Food mostly nice.. would have been more interesting to have had more variety of foods and more every day food to try like pho and Banh Mi. Always too much food served for lunches. Comfortable transport.
One too many temples seen.
Would like to have seen a water puppet show in Hanoi.
The Apopo Rats were very interesting….we visited by ourselves but I think this should included in the tour.

Your company made a mistake on our Vietnam visa.
We were unable to go.
I rate your attention to detail as very very bad

Exceeded our expectations. Would highly recommend

Really enjoyed our tour. Our guides were fantastic, both really knowledgeable.
Hotels were really nice.
We visited variety of places.
Group was very nice,
Had different experiences every day
Would recommend Wendy Wu tours

Just so easy to deal with, lovely and helpful.