Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Majestic Yangtze

Monday 04 Aug 2025

Overview Rating:

This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience.

52838-PRE

Friday 06 Mar 2026

Overview Rating:

Our Service: Excellent

Knowledgeable staff, very pleasant to deal with and provided good advice.

India by Rail

Thursday 05 Mar 2026

Overview Rating:

Our Tour: Excellent

Fabulous trip, which takes you to all the main sites. Hemo, our guide, was knowledgeable and very friendly, making sure we didn't get lost in very busy places. It was good to have him with us throughout to deal with minor issues in hotels etc. As India is so large, you need to be ready for a lot of travel but the variety made it all an adventure.

Wonders of China

Thursday 05 Mar 2026

Overview Rating:

Our Service: Excellent

Fantastic customer service from Stephen. We are very pleased to have booked with them. The tour offered us fantastic and includes so many extras. The company have excellent reviews for their tours. Highly recommended

Egypt and Jordan Adventure

Wednesday 04 Mar 2026

Overview Rating:

Our Tour: Excellent

Wonderful trip, excellent guides, especially Rabie our main Egyptian guide. The trip incorporated everything we wanted to see in Egypt and Jordan. The hotels and restaurants were great and it will be one of our favourite holidays

Colours of Costa Rica

Tuesday 03 Mar 2026

Overview Rating:

Our Tour: Excellent

This was my 18th escorted tour over the last 7 years, and I can honestly say that it was one of the best I've been on. The itinerary was great, with plenty of wildlife viewing opportunities, and we had a fantastic tour guide, Eduardo, who couldn't do enough for our group of 18 to make sure that we had a wonderful experience. All the hotels were very well appointed, with swimming pools and good service.

Singapore to Bangkok by Rail

Tuesday 03 Mar 2026

Overview Rating:

Our Service: Excellent

Outstanding, prompt and very accurate.

Thailand Highlights

Tuesday 03 Mar 2026

Overview Rating:

Our Tour: Excellent

The tour covers all the cultural and historic aspects of life in Thailand .

Highlights of Sri Lanka

Monday 02 Mar 2026

Overview Rating:

Our Service: Good

Very professional answered all our questions

Magnificent China

Monday 02 Mar 2026

Overview Rating:

Our Service: Excellent

Colours of Costa Rica

Monday 02 Mar 2026

Overview Rating:

Our Tour: Excellent

Holiday exceeded expectations. Great group size (18) and our tour guide Eduardo was very engaging and excellent throughout the trip. We got a great feel for Costa Rica as a country and explored its diverse and varied landscapes. We saw the animals we wanted to, many at close proximity helped by expert local guides.
Overall a great holiday to remember with the many photos and videos taken.

Inspiring India

Monday 02 Mar 2026

Overview Rating:

Our Service: Excellent

Very informative and helpful. Its our 2nd holiday with Wendy Woo. Really looking forward to it.

Georgia, Armenia & Azerbaijan

Sunday 01 Mar 2026

Overview Rating:

Our Service: Excellent

Excellent and thorough. Answered all my questions about travelling solo

Our Response

Thank you so much for your lovely 5‑star review!
We’re really glad to hear you felt the support was excellent and thorough — and that we could answer all your questions about travelling solo.
It’s wonderful to know you’re feeling confident and prepared. If anything else pops up as you get ready for your trip, we’re always here to help.

Thailand & Laos Adventure

Saturday 28 Feb 2026

Overview Rating:

Our Service: Good

Didn't book on the web as you don't get the discounts there. So rang up. Got through in two minutes and the person dealing with us (Beau) delivered what we wanted. We got the loyalty discount, the stopover we wanted and, after a few iterations, the flights we wanted. Great service

Our Response

hank you so much for your lovely review!
We’re delighted to hear that you received the great service you expect from Wendy Wu, and that Beau was able to help you secure your loyalty discount, your ideal stopover, and the flights you wanted — even after a few iterations.
We really appreciate you taking the time to share your experience.
We’re always striving to deliver a 5‑star service, so if there’s anything you feel we could have done to make your experience even better, we’d love to hear your thoughts. Your feedback genuinely helps us continue improving.
Thanks again for choosing us, and we hope you have a fantastic trip!

Ultimate Uzbekistan

Saturday 28 Feb 2026

Overview Rating:

Our Service: Excellent

Polite, helpful and efficient service. Excellent response from staff.

Our Response

Thank you so much for your wonderful 5‑star review!
We’re delighted to hear that you received polite, helpful, and efficient service, and that our team responded quickly and supported you well.We truly appreciate you taking the time to share your experience, and we’re thrilled we could make things smooth and positive for you.
Wishing you a fantastic trip ahead, and we’re always here if you need anything!