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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Taj, Temples and Tigers

Friday 01 Aug 2025
Overview Rating:
Our Service: Excellent
Never booked with Wendy Wu before. The operatives were really helpful and it was an easy process. I mainly dealt with Julia who was great.

Treasures of Malaysia, Borneo & Singapore

Friday 01 Aug 2025
Overview Rating:
Our Service: Excellent
Very friendly, knowledgeable and helpful. Looking forward to a great holiday experience

China: The Big One

Thursday 31 Jul 2025
Overview Rating:
Our Service: Excellent
Friendly and efficient, easy to book

69512-PRE

Thursday 31 Jul 2025
Overview Rating:
Our Service: Excellent
Great service on the phone, went through all my options and questions, which were quite complicated. Wendy Wu was able to accommodate all my needs and wishes, and even went above and beyond for airport transfers. Wendy Wu was the only company doing Japan tours that would accompany you and organise everything for you. No problem with signs or language to solve.

Wonders of Indonesia

Wednesday 30 Jul 2025
Overview Rating:
Our Service: Excellent
Cheryl was pleasant and very helpful, my holiday was booked within a short time, I have travelled with Wendy Wu several times and all the staff have always gone the extra mile to get everything I want.

Singapore to Bangkok by Rail

Wednesday 30 Jul 2025
Overview Rating:
Our Service: Good
Prompt and no fuss booking

Wonders of Indonesia

Wednesday 30 Jul 2025
Overview Rating:
Our Service: Good
I was a little worried about how fast the booking system was . No way to speak to a human. However the booking process was straightforward

Best of Mongolia

Tuesday 29 Jul 2025
Overview Rating:
Our Service: Excellent
Clear and professional. Booked everything I need while on the phone.

68692-PRE

Tuesday 29 Jul 2025
Overview Rating:
Our Service: Excellent
Booked few tours with Wendy wu. Perfect service. The advisors talk through everything you need. Very patient and friendly. Very reasonable priced tours giving you everything you need. From visa to flights to the tour itself with guides .amazing locations. Hotels every stay. Meals all included. Just simply pack your case get on that flight and off you go to amazing places in Asia. Any problems advisors on hand every step of the way. These amazing tours will want you going back for more.

Japan Uncovered

Tuesday 29 Jul 2025
Overview Rating:
Our Tour: Excellent
Our first escorted tour and probably the best holiday we had! From being greeted off our delayed flight in Osaka with a big smile from our Wendy Wu greeter, ensured we were on our way to our hotel. A big smile and greeting from our guide, Taichi Imamura at the hotel although late, made us feel "at home" and he ensured that we had our bentobox dinner.
Words cannot describe how Taichi made sure that everyone knew what was happening at each place we stopped at, where the best rest rooms were, places to pick up snacks. Even taking photos for everyone with their cameras and phones to ensure all memories were saved of the magnificent sights we saw. All the coach drivers were fantastic throughout the tour, hotels were very good and generally spacious and the places we were taken to for lunch and dinner had excellent facilities and good quality food. I can safely say that all the people on the tour, which comprised Australians, New Zealanders, Tasmanians and English, from the very first evening to the last all got on and mixed amongst each other and some great fun times were had by all.
We even found time to locate a few "Irish hubs"(pub) on the evenings and had some great laughs with Brian and Brenda from New Zealand, Tom and Kim and Stella/Julia in them. There were so many places we saw including Mount Fuji, Hiroshima dome and museum (which brought the heartache of suffering to mind), so many beautiful shrines and temples, finishing with seeing Sumo wrestling and the gorgeous Imperial East gardens and Shabuya scramble crossing.The views from the Sky Tree Tower were unbelievable too!
So clean, so cultural, so friendly, so beautiful. That was Japan uncovered for us!
Thank you Wendy Wu Tours

Mongolia & Naadam Festival

Monday 28 Jul 2025
Overview Rating:
Our Tour: Excellent
Excellent administration, great itinerary and outstanding knowledgeable and charismatic tour guide.

Best of Mongolia

Monday 28 Jul 2025
Overview Rating:
Our Service: Excellent
Excellent!
Quick and friendly service over the phone.
I am a repeat customer and can highly recommend.

Our Response

That's great to hear! Thanks so much for your review and do give us a call if you have any questions. Thanks, Jimmy, Wendy Wu Tours.

Wonders of China

Sunday 27 Jul 2025
Overview Rating:
Our Service: Excellent
I'm happy to have booked with Wendy Wu and am looking forward to our trip feeling that I've booked with experts.

Our Response

Thanks so much for your lovely review, Diane. Do give our friendly team a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Majestic Yangtze

Sunday 27 Jul 2025
Overview Rating:
Our Service: Excellent
Prompt. Easy to understand. Effective.

- One phone call. Straightforward answer to a simple question.

- Booking process: Uncluttered. Understandable. Easy to navigate.

Our Response

Thanks so much for your feedback, it is very much appreciated. Do give us a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

69972

Sunday 27 Jul 2025
Overview Rating:
Our Tour: Excellent
A fantastic holiday.
A great group of people on the tour, from the UK, Australia and New Zealand.
South Korea is beautiful !
Our tour guide Lena was amazing, kept us all together on our schedule.
Robert the driver, kept us safe and comfortable on our journey around South Korea.
We got to see so much , well worth the money. A trip of a lifetime!

Our Response

Thank you so much for your lovely review! South Korea truly is an incredible destination, such a unique blend of culture, history, and energy. The visit to the DMZ is something I’ll never forget, such a surreal experience. Your photos are fantastic too; it looks like you captured some amazing moments. Thanks again, Jimmy, Wendy Wu Tours.