Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Best of Borneo

Tuesday 22 Oct 2024

Overview Rating:

Our Service: Excellent

Excellent online booking system

Best of Borneo

Friday 17 Feb 2023

Overview Rating:

Our Service: Excellent

Very informative sales dept and were able to confirm a tour for April 2024 and offered a discount as we have travelled with the company twice before.

Best of Borneo Tour

Tuesday 22 Oct 2019

Overview Rating:

Our Service: Excellent

I hope the holiday will be as good as my booking experience , Elexia was knowledgeable and excellent in every way

Our Response

Hi Graham,

Thank you for your 5 star review!

We are delighted to hear that you had such a great booking experience with Alexia, and that you thought she was knowledgeable and excellent in every way! We will be sure to let her know!

Kind regards

Wendy Wu team

BEST OF BORNEO

Monday 29 Oct 2018

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

Once again Wendy Wu delivered on a fabulous holiday to Borneo. From meeting us at the arrivals in Kuching to saying farewell in the departures of Kota Kinabalu they looked after us all the way. The three local guides we had throughout the tour were very knowledgeable and helpful in both cities and jungles. We were lucky enough to see a huge range of animals while at both Abai Jungle Lodge and at Bako National Park. Also during both visits to the orangutan centres at Semenggoh and Sepilok we had the good fortune of seeing these wonderful animals.

Product :

A good price for this all inclusive holiday and well looked after.

BEST OF BORNEO

Tuesday 29 May 2018

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

Their priority is customer satisfaction and they achieve top marks in all spheres; booking experience, tour content and first class guides.

Product :

It was everything it promised to be; accommodation, itinerary and the abundant wildlife and all accompanied by an excellent manager and guide. Top marks!

Our Response

We are so pleased to hear that your really enjoyed your "Best of Borneo" tour!

We strive to go above and beyond for your customers, and hope you have taken away some incredible memories!

Let us know when your ready to come aboard another Wendy Wu Tour.

BEST OF BORNEO

Monday 28 May 2018

Overview Rating:

Our Service: Excellent

I had a fabulous holiday in Borneo. We had a variety of experiences and visits. I find eating at local eateries a much nicer experience than hotels.
I gained much from my time spent with the people of Borneo seeing how they live and and the wildlife in their habitat or close to it in the conservation areas.
Our guide Salven I couldn’ Speak more highly of with his knowledge and professionalism— he was also good company.
I think and added bonus were the two Wendy Woo personnel who were with us.
Thank you this was my third WWoo holiday and you didn’t disappoint me.
Thank you

Our Response

We are so pleased to hear your enjoyed your tour to Borneo!

The culture and nature do make this tour an absolutely fabulous destination! Your brilliant comments will be passed along to Salven who I'm sure will be delighted to hear that you were impressed with his professionalism and knowledge of the area!

We shall be more than happy to help with your next adventure!