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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Chile: Top to Toe

Thursday 20 Nov 2025
Overview Rating:
Our Tour: Excellent
Brilliant. Need to accept a long country so many internal flights.

Chile: Top to Toe

Thursday 28 Nov 2024
Overview Rating:
Our Service: Excellent
Waited a while until agent available but he was very efficient in sorting the booking.

Chile: Top to Toe

Saturday 26 Oct 2024
Overview Rating:
Our Tour: Excellent
Chile is an amazing country, its beauty not known well as we were asked why we wanted to go there. Our Wendy Wu tour exceeded all our expectations. Chile has unique geography. We experienced a range of climates along with regional cuisenes and drinks carefully chosen restaurants and places for our meals.
Our journey started in Santiago, Chile's modern vibrant capital and continued through Valparaiso, San Pedro de Atacama, Puerto Varas and Puerto Natales. Each destination gave different aspect of the climate, beauty and wonder of Chile.
The Atacama was especially magical. It is a place like no other. One could feel the 'earth energy' Pachamama there.
Wendy Wu Tours crafted an exceptional itinerary, with carefully chosen hotels and restaurants. We enjoyed the company and guidance of our brilliant tour guide, local guides and drivers. They were exceptionally good.

Chile: Top to Toe

Friday 25 Oct 2024
Overview Rating:
Our Tour: Excellent
Full on and fulfilling. Stunning scenery on a well organised tour

Chile: Top to Toe

Saturday 27 Apr 2024
Overview Rating:
Our Service: Good
Prompt and helpful response. Flights were sorted out efficiently and very quickly.

Chile: Top to Toe

Sunday 26 Nov 2023
Overview Rating:
Our Tour: Excellent
Wonderful Country, amazing scenery throughout, knowledgable enthusiastic guides and a well run tour.

Chile: Top to Toe

Saturday 25 Nov 2023
Overview Rating:
Our Tour: Excellent
Really well organised tour with excellent guides in all locations. I would definitely recommend!

Chile: Top to Toe

Wednesday 21 Dec 2022
Overview Rating:
Our Service: Excellent
Very Good Service, And would be happy to tell my friends !

Our Response

That's great to hear, happy to have been of service! Jimmy

Chile: Top to Toe

Friday 06 Mar 2020
Overview Rating:
Our Tour: Excellent
Another excellent trip with Wendy Wu. Four countries in one, four seasons in one day. Paula was an excellent National Guide and great efforts from the local specialist guides in different parts of the country, though some accents were difficult to understand all the information they gave. Pedro in Patagonia was a joy! In particular we were subject to the limitations of weather on the planned itinerary - all credit to the local agency in Atacama for planning a very good substitute day at very short notice when we couldn't visit the geysers because the access road had collapsed in the unseasonal thunderstorms. It never rains in the desert does it???!!

Chile: Top to Toe

Friday 06 Mar 2020
Overview Rating:
Our Service: Excellent
Natasha was very helpful & understood our needs.

Chile: Top to Toe

Wednesday 04 Mar 2020
Overview Rating:
Our Tour: Excellent
Excellent tour, fast paced and several flights.

Chile: Top to Toe

Sunday 01 Mar 2020
Overview Rating:
Our Tour: Excellent
An amazingly varied tour. The buzz in the capital and Valparaiso and then the quiet of the Atacama desert and the beautiful scenery of volcanoes and glaciers in the south of the country.

Chile: Top to Toe

Saturday 01 Feb 2020
Overview Rating:
Our Tour: Excellent
An excellent tour and a wonderful introduction to Chile.

Our National guide Christobal Paez was first class - always helpful, informative and most attentive. He was great fun and cared for all of us.

The local guides were good, especially Francisca and Beatriz.

Chile: Top to Toe

Friday 31 Jan 2020
Overview Rating:
Our Tour: Excellent
A really good holiday. Cristobal, the National ****** was excellent - friendly, knowledgeable and always prepared to help. As a result, everything went smoothly and I had a great time.

CHILE: TOP TO TOE

Tuesday 09 Apr 2019
Overview Rating:
Our Service: Good
Our Tour: Good

Service rating :

The tour 'Chile Top To Toe' was purchased through Wendy Wu and the process of arranging and purchasing the tour was good. However on the ground the tour was a set of subcontracted mini tours each with a different local guide. The service was variable. The flights and transportation was of a good standard. The hotels were also good and in excellent locations (apart from one - a late substitution in Valparaiso. The local guides were variable and this can contribute considerably to the enjoyment of the experience. The ones in Atacama and Patagonia were excellent. The one in Santiago was ok although his attitude was condescending. The one in the Lake District was poor - his timekeeping resulted in long, drawn out days missing some of the key attractions. His desire to insert his own aspects to the itinerary resulted in poor decision making.

Product :

Chile has some of the most spectacular natural assets - the Atacama desert and Torres del Paine National Park in Patagonia ought to be on everyone's bucket lists. Both are well covered in this tour. The tour is generally well organised but is subject to local operators in the different locations which can make it seem a little disjointed. Some tweaks needed to the itinerary in Valparaiso and the Lake District