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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Classic China

Thursday 16 Oct 2025
Overview Rating:
Our Tour: Excellent
We had a magical time in China made even better by our excellent guide Cynthia Miao. An unexpected part of the tour was the variety of food the guides chose which turned the tour into a gastronomical delight. Thank you Cynthia and local guides for ensuring a wonderful experience.

Our Response

Hi Marian, thank you so much for your wonderful 5-star review! We're thrilled to hear you had such a magical time on the Classic China tour.

Cynthia will be absolutely delighted to read your kind words – she's a fantastic guide, and it's wonderful to hear how she and the local guides made your experience so special. We love that the food became such a highlight of your journey! China's culinary diversity is truly incredible, and when our guides share their favourite local dishes and restaurants, it adds such a memorable dimension to the tour.

Thank you for choosing Wendy Wu Tours to explore China. We're so pleased that Cynthia and the team helped create a wonderful gastronomical adventure alongside all the amazing sights!
Warm regards,

Caroline - Wendy Wu Tours

Classic China

Sunday 07 Sep 2025
Overview Rating:
We both loved every minute of our tour and made some lovely new friends which we hope to see next year. A very special thanks to our guide Ruby for being so kind and caring - worth her weight in gold.

Classic China

Sunday 07 Sep 2025
Overview Rating:
Ruby was a tour guide of the highest calibre. Her local knowledge coupled with her outstanding and organisational skills meant our holiday experience was first class. Her ability to create a family atmosphere from day one ensured our tour group bonded immediately and lifelong friendships were formed. Her instructions were clear and concise and her command of the English language was excellent.  Ruby consistently showed expertise through being technically proficient. Yet it was more than that! Ruby always showed a genuine and sincere CARE for the group. She clearly feels passionate about sharing the wonders of China with us and ensuring that we made the most of every day. Ruby is a truly remarkable Guide and probably the most memorable and effective Guide we have ever been with. Ruby added so much to our holiday. Please be under no misconception re how much Ruby GIVES to her role. She is an Asset to Wendy Wu!

Classic China

Sunday 07 Sep 2025
Overview Rating:
An immersive and extraordinary journey where vibrant history and living culture came alive. It was led by an outstanding national guide (Cynthia) who made every moment of our tour memorable, enjoyable and stress-free. She showed the perfect balance of knowledge, professionalism and genuine kindness - truly exceptional.  

Classic China

Sunday 07 Sep 2025
Overview Rating:
I had really enjoyed my time with Wendy Wu. This was my first time doing a tour and that this had exceeded my expectations.  I would recommend Ruby as a tour guide - she truly cares about her patrons and passionate about being the national guide of China. Words cannot express how grateful and appreciative of her services to my family and I hope that she is my tour guide for my next China tour. 

Classic China

Saturday 30 Aug 2025
Overview Rating:
Our Service: Excellent
Great service booking my next holiday. Several members of the team were instrumental in following up locally when the China tour I wanted flagged up as sold out. Luckily they managed to secure a space and Im looking forward to my second solo WW tour. Booking is very easy, even selecting alternative flights. Nothing is too much trouble!

Our Response

Thanks so much for your review and we're delighted to have been of service. Do let us know if you have any questions in the run up to your tour. Thanks, Jimmy, Wendy Wu Tours.

Classic China

Thursday 29 May 2025
Overview Rating:
Our Tour: Excellent
From the get go Wendy Wu’s has been great throughout with their comms and amazing team of staff. As for our trip we can’t fault it as it was effectively seamless and the guides were just amazing. The food, the excursions and shows were all brilliant and overall China 🇨🇳 just kept giving. I would highly recommend o anyone and you can’t go wrong going with an open mind.

Classic China

Sunday 04 May 2025
Overview Rating:
We felt China kept giving in regards to the beautiful scenery and buildings and as for the 7 shows we watched each one was unique and just wonderful to behold. Well done Wendy Wu you made our time in China a beautiful adventure x

Classic China

Saturday 04 Jan 2025
Overview Rating:
Our Service: Excellent
Friendly service that listened to our requirements, gave us good information and a very good price. Julia was very informative throughout the process.

Classic China

Wednesday 13 Nov 2024
Overview Rating:
Our Service: Excellent
Friendly efficient service

Classic China

Sunday 03 Nov 2024
Overview Rating:
Our Tour: Excellent
We had a great tour with Wendy Wu. Our ******, Ivy was excellent. She was always ready to help, especially with our vegetarian diet. Our group bonded very well, which made it more enjoyable.

Classic China

Thursday 31 Oct 2024
Overview Rating:
Our Tour: Excellent
This is a great trip that covers a lot of ground and showcases some of the best that China has to offer. The Wendy Woo team in China is tremendous... totally dedicated to their jobs and the clients entrusted to them.
It is fast paced with some long days but you are well looked after, and very well fed, throughout. Travel arrangements encompass buses, flights, bullet trains and boats which is great fun.
I really recommend this trip to anyone who wants to explore China and try to understand the country

Classic China

Thursday 10 Oct 2024
Overview Rating:
Our Tour: Good
On this tour we covered a lot of ground and felt that we saw a huge amount. Our National guide Ivan was outstanding and worked tirelessly the whole 21 days to make sure we were happy and well looked after. The local guides were also brilliant. The hotel standards were all excellent and all the transfers were well managed and comfortable. We should have looked more closely at our flights as we arrived very late ( 11pm) after 24 hours travelling and had an early 5.30am start. We let Wendy Wu arrange the flights but I think if we had looked closer we could have chosen different flights and would have flown direct to Beijing a day earlier to help with the 7 hour time difference. The food was interesting at the start of the holiday but became monotonous as we had a lazy susan of similar dishes presented to us for lunch and dinner every day. It would have helped us all if the guides had taken us to an Italian or other western food restaurant occasionally. The 3 night cruise on the Yangtze River gave us a break from the lazy susan Chinese food and white rice but we had to pay for that as an upgrade.
The holiday schedule was very full and busy with very little time to relax, but we really saw and experienced a lot of China both on an off the beaten track. We had an amazing time with our 24 travel companions and I would recommend this holiday as great way to visit China.

Classic China

Wednesday 09 Oct 2024
Overview Rating:
Our Tour: Excellent
This trip was amazing. The organisation, value, National and local guides could not be faulted. We left with a far better understanding of the social, cultural, historical and natural world aspects of China.

Classic China

Monday 01 Jul 2024
Overview Rating:
Our Tour: Excellent
This has been the most amazing experience, truly a holiday of a life time.
Such a well organised tour, which included so many aspects of China, including historical landmark sites like the Terracotta Warriors, The Great, to the wonderful outdoor landscapes and the hussel and bussel of the beautiful Old Town of Lijiang which was magical and excellent for shopping. The tour gave a real insight to China as a country and the people their selves who were so very friendly. The days were long and busy, and therefore tiring but it made the most of the time we had in China. The Yangtze River cruise was a great way to wind down from this spectacular holiday. The hotels were very good, the food was excellent and plenty of it.
Our tour guide Gary Guo was excellent and made our holiday. The poor man met us at Beijing air port only to be greeted by us, very upset as both mine and my husbands cases had not arrived at the airport as British airways has failed to put it on our flight. We were most distressed as we had no clothes etc and due to the language barrier we were uncertain that Beijing airport understood us and all the information was correct. Gary was very calm and soon had us reassured that he would follow this up and sort it out, which he did. he kept us updated each day and made sure they were delivered to the hotel in time before we left for the next destination. making sure personally to deliver the cases to our rooms.
Gary was very knowledgeable and we learnt so much about the various places that we visited but also about Chinese people, their customs how they live. He was constantly taking care and watching out for us and the whole time in China we felt very safe in his hands. so travelling around the country went very smoothly as the holiday was arranged so well and because the guide put a lot of effort into taking care of us at tarain stations and airports, having our tickets ready to hand and making sure we were on time. A number of us on the tour fell ill with chest infections and Gary made sure to get us to a pharmacy and translated for each of us what symptoms we were experiencing so that the pharmacist could give the correct medication. He made sure we were drinking plenty of fluids and brought food to the rooms for those who were unable to make dinner. Even now a month on, he is dealing with the fact that our silk pillows which we had purchased from the silk factory, accidentally had not been included with the rest of our purchases. He has kindly arranged for the them to be posted to us, and kept us updated on their progress. We have now received the pillows. We can not sing Gary's praises enough he has gone far and beyond what we would expect of a guide, such a lovey caring man with a great sense of humour too. he really brought the group together. The best tour guide ever and we hope one day to be able to return to China, so long as Gary will be our guide again.
Just loved everything about the holiday.