Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Classic China

Tuesday 03 Feb 2026

Overview Rating:

Our Service: Excellent

The booking process was excellent. We booked our trip at the Destinations travel show and despite the stand being busy our adviser Keith was very knowledgeable, helpful, and patient. We were able to book the whole trip, including flights upgrades and options all in one visit.
We have subsequently received email confirmation which matches exactly what we understood we had booked.
Hopefully the holiday itself will be as good as the services we have received up until now.

Classic China

Sunday 01 Feb 2026

Overview Rating:

Our Service: Good

Warm welcome when I approached the stand. Once I explained what I wanted I was introduced to Kieth who listened to my requirements showed me the brochure for China. I agreed the tour I wanted and he explained the costs and dates available. Once this was set I explained that I wanted to travel business class and he contacted Matt who provided the costs and times of travel. In a very shirt while I had the date and time of travel plus the type of travel that I wanted. All the above made for a good experience and met my needs hence my agreed booking.

Classic China

Tuesday 27 Jan 2026

Overview Rating:

Our Service: Excellent

Professional. Interesting. Informative. Efficient. Alexia rang when she said she would. Was on top of her topic. Listened to us and guided us.

Classic China

Thursday 06 Nov 2025

Overview Rating:

Our Tour: Excellent

Excellant trip, and great guide Jason/Yang.

Classic China

Thursday 16 Oct 2025

Overview Rating:

Our Tour: Excellent

We had a magical time in China made even better by our excellent guide Cynthia Miao. An unexpected part of the tour was the variety of food the guides chose which turned the tour into a gastronomical delight. Thank you Cynthia and local guides for ensuring a wonderful experience.

Our Response

Hi Marian, thank you so much for your wonderful 5-star review! We're thrilled to hear you had such a magical time on the Classic China tour.

Cynthia will be absolutely delighted to read your kind words – she's a fantastic guide, and it's wonderful to hear how she and the local guides made your experience so special. We love that the food became such a highlight of your journey! China's culinary diversity is truly incredible, and when our guides share their favourite local dishes and restaurants, it adds such a memorable dimension to the tour.

Thank you for choosing Wendy Wu Tours to explore China. We're so pleased that Cynthia and the team helped create a wonderful gastronomical adventure alongside all the amazing sights!
Warm regards,

Caroline - Wendy Wu Tours

Classic China

Sunday 07 Sep 2025

Overview Rating:

We both loved every minute of our tour and made some lovely new friends which we hope to see next year. A very special thanks to our guide Ruby for being so kind and caring - worth her weight in gold.

Classic China

Sunday 07 Sep 2025

Overview Rating:

Ruby was a tour guide of the highest calibre. Her local knowledge coupled with her outstanding and organisational skills meant our holiday experience was first class. Her ability to create a family atmosphere from day one ensured our tour group bonded immediately and lifelong friendships were formed. Her instructions were clear and concise and her command of the English language was excellent. Ruby consistently showed expertise through being technically proficient. Yet it was more than that! Ruby always showed a genuine and sincere CARE for the group. She clearly feels passionate about sharing the wonders of China with us and ensuring that we made the most of every day. Ruby is a truly remarkable Guide and probably the most memorable and effective Guide we have ever been with. Ruby added so much to our holiday. Please be under no misconception re how much Ruby GIVES to her role. She is an Asset to Wendy Wu!

Classic China

Sunday 07 Sep 2025

Overview Rating:

An immersive and extraordinary journey where vibrant history and living culture came alive. It was led by an outstanding national guide (Cynthia) who made every moment of our tour memorable, enjoyable and stress-free. She showed the perfect balance of knowledge, professionalism and genuine kindness - truly exceptional.

Classic China

Sunday 07 Sep 2025

Overview Rating:

I had really enjoyed my time with Wendy Wu. This was my first time doing a tour and that this had exceeded my expectations. I would recommend Ruby as a tour guide - she truly cares about her patrons and passionate about being the national guide of China. Words cannot express how grateful and appreciative of her services to my family and I hope that she is my tour guide for my next China tour.

Classic China

Saturday 30 Aug 2025

Overview Rating:

Our Service: Excellent

Great service booking my next holiday. Several members of the team were instrumental in following up locally when the China tour I wanted flagged up as sold out. Luckily they managed to secure a space and Im looking forward to my second solo WW tour. Booking is very easy, even selecting alternative flights. Nothing is too much trouble!

Our Response

Thanks so much for your review and we're delighted to have been of service. Do let us know if you have any questions in the run up to your tour. Thanks, Jimmy, Wendy Wu Tours.

Classic China

Thursday 29 May 2025

Overview Rating:

Our Tour: Excellent

From the get go Wendy Wu’s has been great throughout with their comms and amazing team of staff. As for our trip we can’t fault it as it was effectively seamless and the guides were just amazing. The food, the excursions and shows were all brilliant and overall China 🇨🇳 just kept giving. I would highly recommend o anyone and you can’t go wrong going with an open mind.

Classic China

Sunday 04 May 2025

Overview Rating:

We felt China kept giving in regards to the beautiful scenery and buildings and as for the 7 shows we watched each one was unique and just wonderful to behold. Well done Wendy Wu you made our time in China a beautiful adventure x

Classic China

Saturday 04 Jan 2025

Overview Rating:

Our Service: Excellent

Friendly service that listened to our requirements, gave us good information and a very good price. Julia was very informative throughout the process.

Classic China

Wednesday 13 Nov 2024

Overview Rating:

Our Service: Excellent

Friendly efficient service

Classic China

Sunday 03 Nov 2024

Overview Rating:

Our Tour: Excellent

We had a great tour with Wendy Wu. Our ******, Ivy was excellent. She was always ready to help, especially with our vegetarian diet. Our group bonded very well, which made it more enjoyable.