Wendy Wu Tours Reviews | Wendy Wu Tours

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name

Rating

Customer Review

Classic China

Thursday 21 May 2026

Overview Rating:

Our Service: Excellent

Very impressed with the professionalism of both Natasha and Ruth. They both have an inordinate amount of knowledge. All of our questions were answered quickly and concisely. The tour itself looks amazing, we are already looking forward to it.

Classic China

Thursday 16 Apr 2026

Overview Rating:

Our Service: Excellent

Excellent service from Matt, tour and extras quickly confirmed.

Classic China

Saturday 28 Feb 2026

Overview Rating:

Our Service: Excellent

The booking service was very good, all my questions were answered by a knowledgeable and professional lady. A very smooth booking service.

Our Response

Thank you so much for your fantastic 5‑star review!
We’re delighted to hear that your booking experience was seamless and that all your questions were answered clearly by our knowledgeable and professional team member. It’s wonderful to know the process felt smooth from start to finish.We truly appreciate you taking the time to share your experience, and we’re thrilled to have you travel with us.

If there’s anything else you need as you prepare for your trip, we’re always here to help.

Classic China

Wednesday 18 Feb 2026

Overview Rating:

Our Service: Excellent

The booking process was excellent. We booked our trip at the Destinations travel show and despite the stand being busy our adviser Keith was very knowledgeable, helpful, and patient. We were able to book the whole trip, including flights upgrades and options all in one visit.
We have subsequently received email confirmation which matches exactly what we understood we had booked.
Hopefully the holiday itself will be as good as the services we have received up until now.

Our Response

Thank you so much for your fantastic 5‑star review!

We’re delighted to hear that your booking experience at the Destinations Travel Show was excellent. Even during such a busy event, it’s wonderful to know that Keith was knowledgeable, helpful and patient while guiding you through your full booking — including flights, upgrades and all your options.

We’re also pleased that your confirmation matched exactly what you expected.

Thank you for choosing to book with us, and we truly hope your holiday is every bit as enjoyable as the service you’ve received so far!

Classic China

Sunday 01 Feb 2026

Overview Rating:

Our Service: Good

Warm welcome when I approached the stand. Once I explained what I wanted I was introduced to Kieth who listened to my requirements showed me the brochure for China. I agreed the tour I wanted and he explained the costs and dates available. Once this was set I explained that I wanted to travel business class and he contacted Matt who provided the costs and times of travel. In a very shirt while I had the date and time of travel plus the type of travel that I wanted. All the above made for a good experience and met my needs hence my agreed booking.

Classic China

Tuesday 27 Jan 2026

Overview Rating:

Our Service: Excellent

Professional. Interesting. Informative. Efficient. Alexia rang when she said she would. Was on top of her topic. Listened to us and guided us.

Classic China

Saturday 30 Aug 2025

Overview Rating:

Our Service: Excellent

Great service booking my next holiday. Several members of the team were instrumental in following up locally when the China tour I wanted flagged up as sold out. Luckily they managed to secure a space and Im looking forward to my second solo WW tour. Booking is very easy, even selecting alternative flights. Nothing is too much trouble!

Our Response

Thanks so much for your review and we're delighted to have been of service. Do let us know if you have any questions in the run up to your tour. Thanks, Jimmy, Wendy Wu Tours.

Classic China

Saturday 04 Jan 2025

Overview Rating:

Our Service: Excellent

Friendly service that listened to our requirements, gave us good information and a very good price. Julia was very informative throughout the process.

Classic China

Wednesday 13 Nov 2024

Overview Rating:

Our Service: Excellent

Friendly efficient service

Classic China

Thursday 15 Feb 2024

Overview Rating:

Our Service: Excellent

Friendly and efficient

Classic China

Tuesday 13 Feb 2024

Overview Rating:

Our Service: Excellent

Very straightforward and easy and all my questions were readily answered

Classic China

Friday 19 Jan 2024

Overview Rating:

Our Service: Excellent

Met Wendy Wu staff at recent Destinations show in Manchester. Staff were really knowledgeable and not pushy. Had a good deal going so after some research and the like have booked for China in May 25.

Our Response

That's great to hear. David. Destinations is wonderful and where we can really get to know our customers. Have a fantastic trip to China. Jimmy

Classic China

Saturday 21 Oct 2023

Overview Rating:

Our Service: Excellent

Assistant very patient, clear & helpful!

Classic China Tour

Sunday 10 Nov 2019

Overview Rating:

Our Service: Excellent

Yes, Alexis was very efficient and did a great job.

Our Response

We are glad to hear your booking experience was positive. Our sales experts always try their best to accommodate our customers.

CLASSIC CHINA

Sunday 18 Nov 2018

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

Everything was well planned and well thought out. Yes would recommend them and book them again

Product :

Excellent. Good mix of city and country withers knowledgable guides.

Our Response

Thank you for your brilliant review!
We are delighted that you enjoyed your tour and that everything was well thought out and planned. It's also great to hear that you would recommend our company and that you would book with us again! We hope to help you with a new tour in the near future!