Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Highlights of Sri Lanka

Friday 22 Nov 2024

Overview Rating:

Our Service: Poor

I regret it. The follow up was poor. Obviously, WWTs welcome none-UK travellers. I deeply regret!

Highlights of Sri Lanka

Thursday 14 Nov 2024

Overview Rating:

Our Tour: Excellent

The whole experience was fantastic aided by our wonderful guide Mr Lathif. The itinerary was absolutely terrific with adequate free time for shopping and browsing. The driver was also extremely skilled and negotiated some ‘impossible’ locations to get his passengers close to hotel doors, etc.
The safari drives were excellent as was the train ride.
The Sri Lankan people are so helpful, kind and welcoming. The food ain’t bad either!!!
Great holiday.

Highlights of Sri Lanka

Wednesday 10 Apr 2024

Overview Rating:

Our Tour: Good

A great tour that was well organised with fantastic local guide. We had a few issues / confusion arranging additional nights at the start/end of the tour to align with flights we had arrange ourselves, but resolved OK. The coach journey’s from Yala to Galle and Galle to Colombo were very long days and a few of the “experiences” on them possibly not highlights. We would also say the tour is very hectic and advise anyone doing this trip to add a few days rest & relaxation by the pool / beach on to the end.

Highlights of Sri Lanka

Saturday 06 Apr 2024

Overview Rating:

Our Tour: Excellent

Lovely country Very competent guide.

Highlights of Sri Lanka

Friday 05 Apr 2024

Overview Rating:

Our Tour: Excellent

Totally well organised staff were all faultless from the first phone booking to the the tour guide. Seems a lot of money when first booked but value for money was worth every penny

Highlights of Sri Lanka

Friday 05 Apr 2024

Overview Rating:

Our Tour: Excellent

Sri Lanka is a beautiful country with kind and welcoming people. My tour with WendyWu included many iconic sites and wonderful experiences. It was a packed itinerary which is something I particularly like when touring. The food throughout was excellent as were the hotels we stayed in. The National Guide was extremely knowledgeable and fun to be with. I couldn't fault the tour.

Highlights of Sri Lanka

Friday 05 Apr 2024

Overview Rating:

Our Tour: Excellent

Good hotels-good companions-well organised
Did what it said on the tin
Brilliant guide-driver etc

Highlights of Sri Lanka

Sunday 03 Mar 2024

Overview Rating:

Our Tour: average

I did the highlights of Sri Lanka and it’s a beautiful country.This tour is just too packed we went on a very boring 5 hour train journey to the tea plantations arriving in the dark and leaving again in the dark the next day very early in the morning so 5 hours each way to see nothing.
Our guide and driver were fantastic but the group was 27 it’s too big we ate every meal for 16 days as lukewarm buffets apart from one picnic on the train..In general the food was poor.
Sri Lanka is an amazing place but pick a tour with a more relaxed pace and better food.

Highlights of Sri Lanka

Wednesday 28 Feb 2024

Overview Rating:

Our Tour: average

Sri Lanka is a fascinating country, full of history, geography and nature. Going there is to be recommended. However, the itinerary of this tour needs a little “tweaking”.The first few days are quite intense and given the heat and humidity it is tiring. For example, we climbed Sigiriya rock in the afternoon of our first full day, after a. 4 hour coach trip from Negombo. Perversely, the pace slackens toward the end of the tour, just as you are feeling capable of doing more. Our itinerary included one night up at the tea plantations- which was a ridiculously short stay after the train ride up from Kandy.

We were warned that the hotels are not necessarily of an international standard but some definitely are 🙂 whilst others definitely are not ☹️.

Highlights of Sri Lanka

Wednesday 03 Jan 2024

Overview Rating:

Our Service: Excellent

Pleasant customer facing team, eager to help solve issues.

Highlights of Sri Lanka

Thursday 14 Dec 2023

Overview Rating:

Our Tour: Good

Enjoyed the holiday and the full itinerary which allows us to see many parts of the island.
Sri Lanka is an island of contrasts from beaches, to games reserves and then up to the Highlands and the tea plantations.
The Sr Lankan peoples warmth and friendless added to the holiday as did the food.

Highlights of Sri Lanka

Wednesday 13 Dec 2023

Overview Rating:

Our Tour: Excellent

Well planned and executed. Excellent guide and good variety of places visited.

Highlights of Sri Lanka

Friday 08 Dec 2023

Overview Rating:

Our Service: Excellent

Polite, concise and knowledgeable. Helpful when guiding me through the various options

Highlights of Sri Lanka

Wednesday 02 Aug 2023

Overview Rating:

Our Service: Excellent

Fantastic help by all staff involved getting my booking sorted for my wonderful friend
Looking forward to our holiday now

Our Response

You've made our day, Carol! Thanks for your lovely feedback. Jimmy

Highlights of Sri Lanka

Sunday 30 Jul 2023

Overview Rating:

Our Service: Excellent

Wendy Wu provide amazing holidays which include so many wonderful experiences. The guides are excellent, the food and accommodation are great. I have been on many Wendy Wu holidays and each one has been very special. I have made the most wonderful memories and friends on each trip. I would highly recommend them.

Our Response

And we love having you travelling with us too, Christine. Here's to many more adventures! Jimmy