Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Indochina Delights

Monday 31 Mar 2025

Overview Rating:

Our Tour: average

Hotel in Laos was poorly situated. Not enough free time allocated to all of holiday. Not enough variation on menus offered always set menus

Indochina Delights

Monday 24 Mar 2025

Overview Rating:

Our Tour: Excellent

a well organized action packed holiday

Indochina Delights

Tuesday 18 Mar 2025

Overview Rating:

Our Tour: average

Low rate 4 star hotels, good guides, food quality was OK but rather samey. It would gave been nice to go a la carte a few times. If Wendy Wu are supposed to be the best then I think I'll avoid escorted tours. A shame because it was a nice group.
Also, 6 out of 10 of our group were so ill on occasion that they missed a day of sightseeing.

Indochina Delights

Saturday 01 Mar 2025

Overview Rating:

Our Tour: Good

Mostly very positive

Thiep, the guide in Vietnam, was excellent.
The guide in Laos was good. The guide in Cambodia was very pleasant but left me behind when I gave way to a large group of children so I visited Angkor Wat, the main reason for my booking the tour, mostly on my own.

A more central location in Luang Prabang would have been appreciated - to be able to relax in the town

The Vietnam airlines booking was a big mix up with the wrong data inserted for one passenger. So early choice of seats was not possible. More info on alternative flights at the booking stage would have been helpful as we would have preferred to arrive in HCM not Hanoi.

Indochina Delights

Friday 28 Feb 2025

Overview Rating:

Our Tour: Good

There were a good range of experiences, and Thiep, our guide in Vietnam, was superb.
Unfortunately the one in Laos, who said he was a former monk, was poor. I guess monks don't really have transferable skills for leading tour groups.

The system won't let me give further feedback:must be limited by characters.

Indochina Delights

Thursday 12 Dec 2024

Overview Rating:

Our Tour: Excellent

An excellent tour taking in all the main sights of Vietnam, Laos and Cambodia. Excellent National Guides and good travelling companions - only 5 of us from the UK and the remaining 17 mostly from Australia but some from New Zealand. We all got on very well together. All meals were included and the idea of paying the 100 US dollars at the introductory meeting was great.

Indochina Delights

Sunday 01 Sep 2024

Overview Rating:

Our Service: Excellent

Good service by Beau of Customer Service.

Our Response

Thank you for your review! We're thrilled to hear that Beau provided you with great service. We always strive to deliver excellent customer care, and it's wonderful to know Beau made a positive impression. If there's anything else we can assist you with, please don't hesitate to contact us. Jimmy, Wendy Wu Tours

Indochina Delights

Monday 15 Jan 2024

Overview Rating:

Our Tour: Excellent

Brilliant holiday and well organised. The people in each country were so welcoming. I would go again.

Our Response

Thank you for your review! We're thrilled to hear you had a brilliant holiday and well organised holiday. It's wonderful to know that the welcoming people in each country left a positive impression. We'd be delighted to welcome you again on another adventure! Jimmy, Customer Service Manager

Indochina Delights

Wednesday 06 Dec 2023

Overview Rating:

Our Tour: Excellent

A varied, well planned and run trip that met, and n many aspects, greatly exceeded my expectations. The local organisation was excellent, with an outstanding local guide in Cambodia, and the UK organisation responded very well to our concerns about one unacceptable connecting flight by rescheduling.

Indochina Delights

Tuesday 07 Nov 2023

Overview Rating:

Our Tour: Excellent

Excellent tour for us first time Far East travellers. Good itinerary, good hotels and restaurants chosen very acceptable. Great English speaking guides helped us understand the history and modern updates on all the countries we visited. Wouldn't hesitate to book with Wendy Wu again.

Indochina Delights

Thursday 28 Sep 2023

Overview Rating:

Our Service: Excellent

Good experience booking my new tour to Vietnam, Laos and Cambodia.

Indochina Delights

Saturday 04 Feb 2023

Overview Rating:

Our Service: Excellent

Sensible help choosing which tour to book. Knowledgeable staff which gave us, first time visitors to Indochina, confidence to go ahead with arranging an exciting trip.

Indochina Delights

Monday 16 Jan 2023

Overview Rating:

Our Service: Good

Good service and the person we spoke to was excellent the only one thing I was dissappoibnted at was I recommeded my friend to use Wendy Wu but I dont get the gourmet hamper because we were getting the discount on the holiday. I can understand you only give the one type of discount per booking and you may not even give a gourmet one but a bit disappointed that I did not get anything for the recommendation.But appartfrom that excellent service.

Our Response

Sorry to hear that Susan - I'll arrange one to be sent to you straight away. Enjoy! Jimmy

Indochina Delights

Thursday 27 Feb 2020

Overview Rating:

Our Tour: Excellent

Third tour with Wendy Wu & once again the whole tour was amazing. Guides as usual were extremely knowledgeable, helpful & nothing too much trouble. The whole itinerary from start to finish was very full on, varied, interesting having the whole group involved at some time. We were also given s in each country. Every day brought a new highlight & experience.