Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Japan Uncovered

Sunday 07 Dec 2025

Overview Rating:

Our Tour: Excellent

We had an amazing time time. We couldn’t have asked for any more

Japan Uncovered

Thursday 04 Dec 2025

Overview Rating:

Our Tour: Excellent

An unforgettable experience in a fascinating country thanks to Wendy Woo’s expert team.

Japan by Rail

Tuesday 02 Dec 2025

Overview Rating:

Our Tour: Excellent

This tour is a great introduction to Japan, visiting key sites and cities from the south to the north. Three meals a day, with an excellent range of Japanese cuisine, is offset by around 12k steps a day!
Transport is a mix of Shinkansen and Express trains plus coach journeys. The train services are amazing - wish UK trains were the same!!
Hotels very good and practical experiences (sushi-making, carving, calligraphy, etc) were good fun.
We had the brilliant “Mike” as our guide - incredibly hard-working, knowledgeable and funny.

Experience Japan

Wednesday 26 Nov 2025

Overview Rating:

Our Tour: Excellent

Fantastic tour. Everything was brilliantly planned and paced. Our guide was amazing and the food was fantastic. We had plenty of chances to experience Japanese culture and loved every minute.

69522

Wednesday 26 Nov 2025

Overview Rating:

Our Tour: Excellent

Japan Uncovered - FAB - U - LOUS

Wow, what an amazing tour to introduce us to Japan

Our guide , Satoshi Otsuru, was first class. He was so caring, attentive & knowledgeable.
He was clearly passionate about his country & gave us a fantastic insight into the culture & history of Japan.
His English was excellent, he could not do enough for us, Thank you 🙏 Suru!

Yes the tour is fast paced & the itinerary is full on, but we were happy with this as it ensured we saw & did as much as possible in this wonderful country.

All the hotels we found were generally very good. Some rooms were a bit tired/old (Hotel Associa, Takayama Resort & Prince Hotel Osia) but all were clean , the staff attentive & all provided a good service!

The food was again very good - why come to Japan & not embrace the cuisine!
We ate in both local restaurants & hotels.
The food was varied, well presented & prepared with great care!

As a first time visitor to Japan we would highly recommend this tour!

Thank you Wendy Wu, we had a brilliant time!

Japan & the Scenic South

Wednesday 26 Nov 2025

Overview Rating:

Our Tour: Good

A full on tour- lots to see giving a really good taste of Japan. Plenty of food- almost too much. Well organised although a lot of travel as the tour covered a large area so not as much time as might have liked at some of the places to visit.

Japan & the Scenic South

Tuesday 25 Nov 2025

Overview Rating:

Our Tour: Excellent

Treated like a star from start to finish. This tour covered everything and more, if you are looking to explore Japan would recommend.

Best of Japan

Sunday 23 Nov 2025

Overview Rating:

Our Tour: Excellent

Great itinerary with lots of interesting locations to visit and things to experience. Quite excellent range of Japanese and International cuisine offered, all of which was to a very high standard. Very comfortable coach and rail travel. An exceptional guide made the holiday. This is interesting, safe carefree travel at its best.

Ancient Empires of China & Japan

Saturday 22 Nov 2025

Overview Rating:

Our Tour: Excellent

A comprehensive tour of the best of China and Japan. Excellent hotels, superb guides. You must be prepared to support very early starts on most days as it is the only way to enjoy many of the popular venues before the crowds arrive. Leaving the hotel on a coach by 07.30 is not unusual. It would be impossible to cover as much ground and visit so many of the stand out destinations as a solo traveller. Our Wendy Wu supported travel arrangements with multiple flights and bullet train journeys proved faultless. Overall we felt this tour offered good value for money.

Japan Uncovered

Thursday 20 Nov 2025

Overview Rating:

Our Tour: Excellent

Another amazing tour with Wendy Wu. Excellent guide, Midori shared so much knowledge and information throughout the whole tour. She looked after all so well. Hotels and food were all of a good standard, although some better than others. Seeing Mount Fuji, was special to everyone. It was such a great tour to go from the big cities to the mountains, which were a bit quieter and many more autumn leaves. Can’t wait to go on my next adventure

Discover Japan

Thursday 20 Nov 2025

Overview Rating:

Our Tour: Excellent

Superb service from start to finish. The organisation when in Japan was excellent and trouble free. The venues were stimulating and on occasions breathtaking. Highly recommend Wendy Wu.

Jewels of Japan

Thursday 20 Nov 2025

Overview Rating:

Our Tour: Excellent

A wonderful trip. With a knowledgable local guide. We had some great experiences and I would thoroughly recommend Wendy Wu

Best of Japan

Monday 17 Nov 2025

Overview Rating:

Our Tour: Good

Great itinerary, good hotels, food, guides and transport .

68672

Monday 17 Nov 2025

Overview Rating:

Our Tour: Good

I nearly didn’t go on this holiday because my travel companion was too ill to travel but I decided to brave it and I’m glad I did. It was a packed itinerary with lots of different experiences so not much time to feel lonely. Our guide Junya was very friendly and informative although I did have to concentrate to understand him sometimes. Generally the hotels were good but they did vary in standards as did the food offered. I felt that there was rather too much Japanese food which became a bit repetitive after a time. The travel arrangements were excellent and very efficient. Overall it was a great holiday and Japan is a wonderful country to visit and experience a very different culture