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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Saturday 25 Apr 2026
Overview Rating:
Our Tour: Excellent
We saw a great deal of what China had to offer. All the travel arrangements worked well from the cruise to the trains to the buses. Our guide Michael Zeng was excellent. Nothing was too much trouble for him. Hotels were ok.

Majestic Yangtze

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Excellent
We recently completed the Majestic Yangtze tour and can confidently say it was an exceptional experience from start to finish. The entire trip exceeded our expectations and was very well organised.

A special mention must go to George Pu, who truly went above and beyond. He delivered outstanding service to the whole group while also making each person feel individually valued and cared for. His attention to detail, warmth, and professionalism made a real difference. Despite the structured and sometimes demanding itinerary, everything ran smoothly and felt effortless thanks to him.

Sally in Xi’an was equally impressive, genuinely warm, attentive, and always ensuring everyone was having a great time. Her dedication did not go unnoticed.

We would also like to thank Grace in Shanghai, Cherry in Chengdu during the panda visit, and Jack in Beijing, who was extremely knowledgeable and clearly passionate about his work.

Overall, this was a memorable and very enjoyable trip. Having such a strong team of guides makes a real difference, and we would definitely consider travelling with this company again in the future.

Majestic Yangtze

Monday 20 Apr 2026
Overview Rating:
Our Tour: Good
The tour was exactly as described. It's full on but we were looked after by our Wendy Woo courier Goerge and nothing was too much trouble. We certainly had the opportunity to try the local cuisine. With a good variety of dishes. The use of local guides did ensure we could have more specific information on the places we visited

Majestic Yangtze

Sunday 12 Apr 2026
Overview Rating:
Our Tour: Excellent
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks).

We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above.

In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us.

What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Wednesday 05 Nov 2025
Overview Rating:
Our Tour: Excellent

Majestic Yangtze

Monday 27 Oct 2025
Overview Rating:
Our Tour: Excellent
Excellent 4 day trip on the Victoria Anna where we enjoyed superb food, comfort and service. I lovedit.

Majestic Yangtze

Sunday 26 Oct 2025
Overview Rating:
Our Tour: Good
A good first time to China trip.
Very busy agenda, needed a bit more downtime and especially the opportunity to change and shower for dinner
all of our party seemed to have different flight arrangements. It would have been nice to have direct flights and some options

Majestic Yangtze

Saturday 25 Oct 2025
Overview Rating:
Our Tour: Excellent
Just returned from a fantastic 2 week Wendy Wu tour of China. Visited Shanghai, Chengdu, Xi'an & Beijing with a wonderful 4 night Yangtze River cruise. Saw the terracotta warriors, pandas, Great Wall of China, Forbidden City, Tiananmen Square, Three Gorges Dam, Summer Palace & so much more. So much culture & history fused with ultra modern architecture and technology, and the Chinese people were a delight. Accompanied by national and local tour guides throughout the whole tour and they were all amazing - so friendly, helpful & knowledgeable. They all spoke really good English. Big shout out to Eileen Liu our national guide who helped to make our holiday perfect! Hotels were excellent standard as was the cruise ship. Food was plentiful and varied (although understandably mainly Chinese). Wendy Wu is a great tour company who looked after us every step of the way from the moment we booked until we had checked in for our return flight home. Everything ran like clockwork and we were so lucky to be in a group of 20 lovely people, and we had such an enjoyable time. It was truly an incredible experience and a holiday we will never forget. We would not hesitate to travel with Wendy Wu again and would recommend them to anyone wishing to book an escorted tour to China and beyond. Thank you Wendy Wu for our holiday of a lifetime!

Majestic Yangtze

Friday 24 Oct 2025
Overview Rating:
Our Tour: Good
It was a lovely route and we only have two
complaints:

1. The meals were all the same and only once were we few offered any type of fruit dessert, which would have been nice and appreciated after every meal. It certainly isn’t expensive there so I can’t understand why we only had the Chinese food.

2. Some excursions were dragged out, particularly the ones with sales targets attached! We would very much like to see some of the trips being less sales orientated and allocating this saved time and offering down time to have a little break from the group and to explore/decide for oneself !

Majestic Yangtze

Sunday 05 Oct 2025
Overview Rating:
Our Tour: Excellent
Excellent tour and guide David was amazing throughout went above and beyond to ensure we all had an amazing experience

Our Response

Many thanks for your review and we are thrilled to hear that you had a wonderful holiday with us. It’s fantastic to know that David made your tour so enjoyable.

We greatly appreciate your recognition of his efforts and I will make sure to pass on your commendation to him, I am sure he will be delighted to hear of your feedback.

Thank you once again for taking the time to share your positive experience. We hope to have the pleasure of welcoming you on another tour in the future, and who knows, perhaps with David as your guide once more! Kind regards, Jimmy, Wendy Wu Tours.

Majestic Yangtze

Wednesday 01 Oct 2025
Overview Rating:
Our Tour: Excellent
A great way to see China. With a fantastic mix of travel alternatives to see the sights

Majestic Yangtze

Thursday 25 Sep 2025
Overview Rating:
Our Tour: Excellent
Well organised trip which covered many of the highlights of China.
The guide was knowledgeable and efficient.
Food and accommodation were excellent.
Cruise on Yangtze most enjoyable.

Majestic Yangtze

Friday 19 Sep 2025
Overview Rating:
Our Tour: Excellent

Majestic Yangtze

Saturday 23 Aug 2025
Overview Rating:
Our Tour: Excellent
Our tour was absolutely amazing! From the moment we arrived at the airport, we felt safe and well looked after. Accommodation was beyond expectation, all food was outstanding and our guide was wonderful- ensuring a group of strangers quickly became good friends. Each aspect of our fantastic tour was well organised and, based on our experiences, we wouldn’t hesitate to plan a holiday with Wendy Wu again.

Our Response

Thank you so much for your lovely feedback! We’re thrilled to hear that your tour was absolutely amazing from start to finish.
We’re especially pleased to hear that your guide helped turn a group of strangers into friends, that’s exactly the kind of experience we love to create.

Your kind words mean a lot, and we can’t wait to help you plan your next adventure with Wendy Wu Tours. Kind regards, Jimmy, Wendy Wu Tours.

Majestic Yangtze

Wednesday 06 Aug 2025
Overview Rating:
Our Tour: Excellent
Everything about the tour was excellent, the tour guide Amanda was better than excellent, everything was well organised and punctual. All in all everything was first class - except the flights.

We flew from the UK with Air China, the way they operate international flights is to load the passengers onto the plane and when the cabin doors are closed they then start loading the luggage and cargo, the result is that the first two hours in the plane is on the ground with only a sip of water being served (no alchohol on Air China flights).

In our case the outward flight to Beijing was late arriving so the baggage was not transfered to the connecting flight and was missing when we arrived in Shanghai, no clothes or toiletries . The return was exactly the same, two hours late arriving at LHR. We wondered why the flights were full of Chines students and no westerners! Air China - never again.

Wendy Wu - drop Air China, they are not doing you any favours and are not to your standard.

Our Response

Thank you very much for taking the time to share your feedback.

We're absolutely delighted to hear that you had such a positive experience on your tour and that Amanda, your guide, exceeded expectations. We take great pride in the high standard of service our guides deliver, and it's wonderful to know everything was so well organised and ran smoothly throughout.

We are, however, very sorry to hear about your experience with Air China. While we unfortunately don’t have control over the airline’s operations, we fully appreciate how delays and baggage issues can significantly impact your travel experience. Please be assured that we take such feedback seriously and regularly review our airline partnerships to ensure they reflect the standard our customers expect from a Wendy Wu Tours holiday.

Thank you once again for your comments, both the positive and the constructive. We're thrilled you enjoyed your time on tour, and we do hope we’ll have the pleasure of welcoming you on another adventure in the future.

Jimmy, Wendy Wu Tours.