5 star tour leader, Luis- Always looking out for group members. Very well organized.
5 star local tour guide, Jackie. Friendly, excellent communication. Sad to see him finish.
4 star other local guides - too much talking and information which will not be remembered, and English not always up to 5 star level.
5 star and wonderful food.- No need to do Pizza Hut lunch or Radisson Hotel steak and chips. Neither up to expected standard. We loved Chinese food.
Cut out the 3 days across Desert. Fly Turpan to Kashgar. What we saw in these 3 days was not interesting enough to warrant the long bus rides.
Three lots of Budhist caves on the tour was overkill. especially the one in Kuqa.
Excellent consideration of toilet stops on long bus rides with good facilities.
Needs a day, mid tour, with no activity in a city where the hotel is close to main shops. End of day after dinner and a long day was insufficient opportunity to fulfill any shopping desires, especially non tourist souvenir shopping. Came home having not been able to buy anything on my shopping list.
Hotels were all excellent and where small fridge (for medication storage) was not in the room, Luis made suitable arrangements.
Almost all the group had been to China before. Guides need to consider this when talking non stop. WWT needs to consider this choosing sightseeing in Beijing and Shanghai. Pre tour questionnaire would enable WWT to plan different sights new to many of the group. Nearly all the group had already been to Beijing.
Beijing on Golden week, weekend was a disaster. Both days were total repeats for me and others and not enjoyed. The crowds were a nightmare. Millions locals sightseeing and enjoying the holiday weekend.
ESim - Recommendations for ESim not to include Airalo. No connection for 2 of us while in Gusan province. Big disappointment. Do not recommend this ESim.
I loved that everything was taken care of and led by a really superb, very intelligent and caring Tour Leader, Luis. Would book with Wendy Wu Tours again.
Thank you. Edreen

Louis , our guide was excellent. helpful and informative. happy to go out of his way to help. the sights were amazing. we were with a great bunch of people and had a wonderful time. i ticked off a couple of things from my bucket list.... climbed the great wall and had a camel ride. sadly it was a cloudy day ( the only one ) when we visited the rainbow mountains. september was the best weather. the food was delicious . loved the yak milk yogurt and tea.

An amazing tour that is incredible value for money. Taking in some historic sights and a range of breathtaking landscapes. We were very well looked after by our country tour guide Ruby, plus six local guides. I really recommend this tour for anyone who wants to learn about the Silk Road or the more remote parts of China.

It is general is a very good holiday and got the opportunities to visit a lot of well preserved historical and beautiful sights/spots/areas along the silk road in China. It could be better if there is less travel on the road and some of the towns could be missed in Xinjiang. I would prefer more flexibility around some lunch/dinner as we told there is no time/suitable venue for lunch or dinner due to long journey on the road.
There has been lack of customer focused with my flight booking which has resulted I was rushing from terminal to catch my transfer flight. It did not help as transfer section of the HK airport was blocked due to refurbishment. I was not consulted when the flight was booked and this was not highlighted to me when flight was assigned to me or prior to my departure. The transfer time was less than 1 hour which did not meet the recommended time for transfer between flight. This has caused significant stress to my holiday. It appeared there is no quality assure with flight booking. I could have missed my transfer flight if I am not physically fit to run/walk fast from one gate to the next departure gate.

We had an excellent guide. She really cared for all of us. Timings were respected. Always made sure we enjoyed every minute of our schedule.
As you will notice I am going back next year to China!

We purchased the Silk Road Explorer trip in February 2024 at the destination show and we are a group of 5 friends from UK. We met at the airport and was really looking forward and excited for the flight to Xian transit at Beijing airport. When we landed at the airport we had to fill in transfer forms and there was a long queue of travellers at passport control. We only had one hour to catch the connecting flight to Xian so we missed the late afternoon flight. That caused a lot of anxiety and we were rushing at the airport looking for information. The staff at the counters were very helpful and we managed to catch the late evening flight to Xian. We would have like to leave London on an earlier flight to give more time for transit.
There were 18 of us in the group and our national guide was Hoffman Huo. We felt very safe in his care and nothing was too much trouble. He provided us with information on each day of the iternary of the places we were to visit . He was always at the back counting and making sure that we get on the train and coach safely. We were his family and felt sad when he waved us off on the last day. Well done Hoffman and we hope to get a guide like you on our next trip to China.
We have enjoyed this long journey on the Silk Road. The places on the iternary were historical , educational and interesting. The sceneries of the sand dunes on the desert and changing colours of the mountains were spectacular. The highlights were the art gallery at the Magao caves and the camel ride at the Gobi desert. What a great experience!
Well done Wendy Wu and staff for organising this amazing trip .
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A very well organised tour with a very competent , friendly and conciencious tour guide. The local guides were very enthusiastic but their limited English stifled their communication skills. The hotels and restaurants were excellent and our transport and drivers both of a high standard. The trip content gave us an in depth view of China ,proving it has more than The Great Wall, although the two sections we climbed were very impressive if somewhat knackering!

A great trip on every level - itinerary, expert guide, food, accommodation and transport.

The national guide was exceptional- Gary Guo - and made us feel cared for and safe throughout the whole month. The trip was a mixture of fun, excitement, interest, and we had a great group. However - for me the limit is 17 which is what our group was. I would not want to do a trip with more than that number.
It was graded as a 2 and I think that was about right so I never felt over extended.

The basic arrangements were very good, our guides were excellent & knowledgeable. Our tour manager, Gary, was VERY attentive and had a good grasp of English and British humour.
My fellow travellers were a mix of Aussies, Kiwis and Brits - a good mixture and very convivial company
The itinerary covered what you might expect when going to these far out-of-the-way places - we did not feel that we had missed anything - and if you have been to China already (recommended) you will be surprised at the new sights and scenes
The food was excellent/very good all the way through with Gary ensuring that we tried a mixture of the local cuisines available. He also noted what we ate and what we ate less of and was adjusting the selection of dishes provided on a daily basis.
Wendy Wu's staff and arrangements are first class, and I would recommend this tour to anyone who has been to China already and wants to branch out into something a little different, so as to get a more balanced experience of China and its different cultures and landscapes

This is a demanding but fascinating tour that covers large distances by high speed trains and coach. The rewards are considerable. There are some remarkable historical sites, notably the Mogao Caves at Dunhuang and the caves at Kiizil. There is also some fine scenery, in particular the Heavenly Lake near Urumqi, and the visits to the Great Wall in the far west and near Beijing. The hotels and the food were excellent as was our Tour Leader, Betty.

Good and friendly.

This was a great tour which visited some of the lesser known parts of China

A very well designed and managed trip full of enriching experiences. The national guide was highly competent and resourceful, making everything go smoothly in a most friendly manner. This was my first experience of Wendy Wu and I don't expect it to be my last.