The Award-Winning Tour Specialist
Celebrating 25 Years of tour excellence
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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Ultimate China

Saturday 24 Aug 2024
Overview Rating:
Our Service: Excellent
Very helpful and friendly. We had a few dithery moments but Wendy Wu were able to advise us on what options were available enabling us to book our dream holiday

Our Response

Thank you for your kind words; we're so glad we could help you navigate the options and book your dream holiday.

Do let us know if we can be of any further assistance.

Kind regards,
Jimmy, Wendy Wu Tours

Ultimate China

Thursday 29 Feb 2024
Overview Rating:
Our Service: Excellent
Very helpful and answered every question asked - could not be faulted

Ultimate China

Tuesday 06 Feb 2024
Overview Rating:
Our Service: Good
A couple of errors with booking and balance but was sorted promptly.

Ultimate China

Tuesday 01 Aug 2023
Overview Rating:
Our Service: Good
all good on initial contact, the whole process is involved and will complete July 2024

Our Response

Thanks Paul, do let us know if you need anything. Jimmy

Ultimate China

Friday 07 Oct 2022
Overview Rating:
Our Service: Excellent
easy to find out what we wanted through the information on the pages we visited.