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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Laos and Cambodia Unveiled

Thursday 20 Mar 2025
Overview Rating:
Our Tour: Excellent
We were a little apprehensive about all the food being provided. Would it be mostly buffet style? Would it be cold? In fact the food throughout the tour was all freshly-prepared, very flavoursome, plentiful and varied. Wendy Wu had clearly put a lot of thought into the tour. The itinerary worked very well and was at just the right pace for us. We had separate tour guides in Laos and Cambodia and both were excellent. I really liked Vientiane, Luang Prabang, Siem Reap and most of all the whole Angkor Wat complex. I think Luang Prabang was my wife's favourite place.

The photo below was taken from a boat on the moat to Angkor Thom in Cambodia.

Angkor to the Bay

Monday 17 Mar 2025
Overview Rating:
Our Tour: Excellent
We've come home exhausted from a truly fabulous trip around Cambodia and Vietnam and feel that we've seen pretty much everything these beautiful countries have to offer. The tour guides/managers, Vutha and Hoang, were both fantastic and extremely knowledgeable, all the hotels were excellent and the food all very good, if a bit repetitive and too plentiful at lunchtimes. A very busy full-on tour with very little relaxation time, but everything ran like clockwork and we were never kept waiting long for the coach or food or anything, which allowed us to see so many lovely things in the short time we were there.

69522-PRE

Friday 14 Mar 2025
Overview Rating:
Our Service: Excellent
We attended a presentation given by Wendy Wu staff. It was delivered really well giving us good insights to some of their tours...China, Cambodia and Vietnam, Japan and India. Refreshments were available on the day throughout the session. We booked our holiday the same day with Matt Mears who was fabulous and he went the extra mile for us. Cannot wait to visit Japan. Brochures for all their tours were available on the day. Really enjoyed the experience.

55032

Wednesday 05 Mar 2025
Overview Rating:
Our Tour: Excellent
Relaxing interlude in our ‘full on’ Cambodia and Vietnam group tour. Was good to have a slightly more laid back few days before and after an otherwise hectic schedule.

Angkor to the Bay

Sunday 02 Mar 2025
Overview Rating:
Our Tour: Excellent
Fabulous holiday- very intense with little down time but packed so much in plus a few extras. Both Cambodia & Vietnam guides were superb and very knowledgeable.

Indochina Delights

Saturday 01 Mar 2025
Overview Rating:
Our Tour: Good
Mostly very positive

Thiep, the guide in Vietnam, was excellent.
The guide in Laos was good. The guide in Cambodia was very pleasant but left me behind when I gave way to a large group of children so I visited Angkor Wat, the main reason for my booking the tour, mostly on my own.

A more central location in Luang Prabang would have been appreciated - to be able to relax in the town

The Vietnam airlines booking was a big mix up with the wrong data inserted for one passenger. So early choice of seats was not possible. More info on alternative flights at the booking stage would have been helpful as we would have preferred to arrive in HCM not Hanoi.

Rovos Rail

Monday 23 Dec 2024
Overview Rating:
Our Tour: Excellent
We spent 3 nights in Siem Reap we were greeted at the airport by our guided for the next three days and drivers. We had tours around the Ankor Wat.Ban and several others in the area. We went to the Night Circus along with a lovely meal. Our guide and driver were very good. We were then picked up along with approx 12 other guests and taken to board the boat on The Mekong it was a long drive with a lunch stop and toilet breaks on the way.
We were warmly greeted on the boat and had a Cambodia guide with us from collecting at the airport until we arrived in Vietnam where were picked up by another guide.
The service by the staff on the boat was excellent. The food was good. Each day we had tours which were good as we had our guided with us along with transport.
It was my wife's birthday whilst away and the presented a cake and sung to her. The bed was also made up with a birthday wish.
On Arriving at our final port in Vietnam we were transported to Saigon along with our guided on arrival at Saigon we then collected our local guide and driver who arranged all of our included tours. We stayed here in the Central Palace Hotel. Which was the worst Hotel we stayed in. We were on the 11th floor but it was very noisy room due to traffic and the windows not closing properly. We reported this to receipt they were unhelpful. We were also notified when we arrived in our room that the pool was closed as was the bar and would not be available for the whole time we were there. But no real apology from the hotel. I would not recommend this hotel.

Around Cambodia

Tuesday 17 Dec 2024
Overview Rating:
Our Tour: Excellent
‘Around Cambodia’ This was an excellent tour giving insight to Cambodia’s past and present. The itinerary was very well organised, involving visits to temples and sites of interest, plus visiting and learning the processes of producing pepper, pottery and rice paper, to name a few. With a sunset cruise, cocktails at sky bars, cycle and tuk tuk rides all organised for us, we were a very fortunate group of tourists.
The hotels were all extremely comfortable with very good facilities and friendly staff. The restaurants for lunches and dinners were very well chosen, I do not think we could have found such wonderful places ourselves.
Our kind and thoughtful guide Vuttha Dam, aka Ta and driver Kea helped to make this a most memorable holiday.

Angkor to the Bay

Sunday 15 Dec 2024
Overview Rating:
Our Tour: Excellent
A fabulous tour of Cambodia & Vietnam which was a great & varied experience on many levels. The local guides were amazing sharing their own personal experiences and keeping us all informed on the history and traditions relevant to the countries. They were both constantly ensuring the group were happy and aware of arrangements to keep us on track. The choice of hotels, coaches & their drivers and restaurants were all of a very high standard. The whole experience was definitely inline with the commitments made in the brochure.

Angkor to the Bay

Sunday 15 Dec 2024
Overview Rating:
Our Tour: Good
This was an amazing trip, filled with all of the things you would want to explore in Cambodia and Vietnam. It is more of an overview than a deeper exploration but was great to experience so many wonderful places.

I would have given 5 stars but felt that the food let the trip down. There was a lot of food and mainly the quality was great but there was far too much food served at each meal, 4 courses for lunch and then the same for dinner. There was not a lot of variation in the menus and this was disappointing not to experience the vibrant culnerary experiences of both countries.

Both guides were great, especially Ky in Vietnam who quietly went above and beyond.

As a single traveller I was disappointed not to have been offered one of the "better" rooms on occasions, especially when I had paid more than most of the couples.

That said the whole trip was a gorgeous experience and one that I am still processing as there was so much I saw. I met wonderful people on the trip and the experiences will stay with me a lifetime.

I would have no hesitation in booking with Wendy Wuu again.

Laos and Cambodia Unveiled

Saturday 07 Dec 2024
Overview Rating:
Our Tour: Excellent

Angkor to the Bay

Monday 02 Dec 2024
Overview Rating:
Our Tour: Excellent
An amazing, once in a lifetime trip., extremely well planned to include the maximum experience of Cambodia and Vietnam.
However as an 80 year old I found it very tiring, not enough time to relax between trips. Far too much time and emphasis on food. Every evening and lunchtime we were taken by bus to a different venue and a huge meal, including two really second rate Italian restaurants. Apart from that the food was good, just too much, why did we need two huge meals everyday, it would have been more beneficial to have time to relax and eat in our hotel - even unwind around the swimming pool.

Angkor to the Bay

Monday 02 Dec 2024
Overview Rating:
Our Tour: Excellent
Excellent guides in both Cambodia and Vietnam.
Hotels and catering high standard in Cambodia with slightly lesser standard in Vietnam, although fairly satisfactory.
Was expecting to visit a more spectacular cave in Halong Bay, ship cabins were quite crammed , food and service were good.
In general very well organized trip with fairly good transport vehicles and drivers.
As schedule very busy it was quite physically demanding.
Would definitely recommend as gives a good overview of both countries.
A unique unforgettable experience.
Thank you to Wendy Wu and everybody who looked after us during the trip.

Around Cambodia

Friday 29 Nov 2024
Overview Rating:
Our Tour: Excellent
Our first trip with Wendy Wu and we were not disappointed. Cambodia is a beautiful country with plenty to offer. Our tour of the country started in Siem Reap and finished in Phonm Penh taking in the many ancient sights, exploring the countryside and cusine along the way.
The tour was brilliantly organised and we were lucky to have a fantastic guide and driver who made sure everyone got the most from the trip.

Grand Tour of Indochina

Wednesday 27 Nov 2024
Overview Rating:
Our Tour: Excellent
A wonderful tour experience. We saw many of the main attractions in Vietnam, Laos and Cambodia and were able to spend time looking and not so rushed. As a group of 10 we had a national guide in each country and this benefited us as we travelled togehter and we gained the benefit of their knowledge.
Unforgetable sunrises and sunsets along with stunning natural scenery