Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

KERALA AND THE SOUTHERN HIGHLIGHTS

Friday 01 Apr 2016

Overview Rating:

Our Service: Good

Our Tour: average

Service rating :

guide , driver , good at there job

Product :

we have been on 3 other holidays with you-but this is the one that didn't come up to our expectations
first week too many temples-you get that you cannot take any more information in
we went to two parks , where we were supposed to see animals
we saw 1 deer , 1 monkey .
I do realise that animals are not performers , but those two trips were a waste of time - we had been to Kenya into parks there and saw numerous animals
this trip also consisted of 2 tea plantation visits -why?
the one with the musemn was the one to do

Our Response

Thank you for your taking the time to post your feedback following your tour to India.

We were very disappointed to hear your tour did not meet all of your expectations and regret you were not able to see more animals during your visit. this is the first time we have had this bought to our attention and would love if you are able to provide us with more feedback.

Various Plantations have procedures and facilities that differ in interest from passenger to passenger but, we understand you felt this was not a good use of your time.

We will welcome your additional comments as we rely on your feedback to continuously improve our tours and request you send them to our customer relations department on Customer@wendywutours.co.uk

We look forward to receiving your comments.

Kind regards,
Junior

Wendy Wu Tours Reviews

Reviews

KERALA AND THE SOUTHERN HIGHLIGHTS

Service rating :

Product :

Our Response

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