Our guide was not very informative, we did not learn very much about Vietnam. The food was not very interesting and was very repetitive, especially if you chose the vegetarian option. The trip to Halong Bay was extremely disappointing, the accommodation was poor, there was a faint smell of urine on our bed. It was billed as a cruise, the boat was moored in the bay and we were transported to tours on a tender boat. Generally the tours were of pour quality definitely staged specifically for tourists. We didn't get to see much of the real Vietnam. Coaches were of substandard quality one driver got lost twice. The overnight train journey was good.

If you have done tours before this one is slightly different as Cambodia is a small county, with 2 weeks to explore it, this tour is more laidback than most. Febuary was hot 34c (we had no rain) and the tour guide made pervision for this. The excursions started around 08.00-08.30 and we were back at the hotel by 14.30 giving everyone time to chill and relax by the pool before going out for dinner at 18.00h. If you have never been to this part of the world it is busy and interesting, there is lots to see, do and photograph.

Very competent and helpful staff. Good value flight upgrades offered and easy and quick to book including flight seats. As a previous customer we had a great experience touring China and our national tour guide was exceptional. Lots of good authentic local food in local restaurants. Great company for escorted tours particularly China and far east.

I’ve just taken advantage of the current discounts being offered. Actually booked two exciting trips for this year. As usual your customer service teams are excellent, very polite and efficient. I know that the actual tours will be as good.

Where do you start with a review of a 21 day holiday? Overall, it was good, but there are things to be aware of when booking.
Wendy Wu is positioned as at the higher end of group tours in Asia but some of the hotels were below the standard I would have expected. For instance, the Lotus Blanc rooms in Siem Reap were damp, mosquito infested and the aircon control unit didn't work. In addition, room service although offered, was non existent. Other hotels were ok, but not really of a high standard.
Food was included for all meals but the timings were sometimes odd. For example, in Haling bay, we had breakfast at 7, went on a quick excursion and then had a full brunch offered at 9.30 - just so that we could get to an airport transfer. It would have been better to have been given a voucher for food and drink at the airport. Another example was the house vitit in Hue with a "snack" that turned out to be a fantastic meal, only to be immediately followed by lunch. Often, late lunches were followed by early dinners which seemed a little unreasonable. Also in regard to food, the constant set menus got so samey and boring, we opted to miss a few. A little creativity around the set menus would have made the food a much more interesting part of the tour. I have a lot more to say but have limited space :-(

Hope from Wendy Wu tours was extremely helpful and made the booking process easy ,she was knowledgeable and answered all my questions, as she has first had experience.

Went to Cambodia and Vietnam with Wendy Wu Tours - our guide in Cambodia - Vutha Dam was so attentive and helpful - he went above and beyond to make sure we had the best possible experience .

I recently completed a wonderful group tour of Vietnam with Wendy Wu Tours, which I booked direct. The package was all-inclusive, covering all flights, accommodation, transfers, sightseeing, and meals. It was incredibly convenient, as I only had to manage my own travel to and from my local airport and drinks.

Wendy and our national tour guide, Duc, managed every detail perfectly to ensure the trip was memorable and that we experienced the best of Vietnam. This was my second trip with this company, having previously traveled with them to China over ten years ago.

I highly recommend Wendy Wu Tours for anyone looking for a well-organised travel experience.

I contacted Wendy Wu Tours on 30/01/26 to enquire about information on maybe booking a holiday? Before i knew what was happening, the holiday was booked & paid in full!!! Flights, transfers, hotels, meals and visa all included!!! It may well be in the small print somewhere ~ but no mention that i couldn’t cancel without incurring a 30% cancellation fee the moment my call ended 🤬🤬. I received an email on 02/02/26 informing me that i need to sort my own visa!!!!!! I rang Wendy Wu tours asking for help with regards to the visa (as i don’t have access to a computer and printer) and the response from Lucy “well if you want to cancel it is in the small print in the brochure”!!!!!!!
So three days after booking i am now told that i could cancel and lose 30% of my money paid ~ just 3 days later and the ever so sympathetic (NOT!!!!!), Lucy can only tell me it’s “in the small print”!!!! After reading the letter again; Dear “name” thanks for booking, “WE WILL BE WITH YOU EVERY STEP OF THE WAY”!!!! I am certainly not happy 😡 with this behaviour and had i known beforehand about their behaviour, i definitely wouldn’t have booked a holiday through this company!!!!!!! Sorting out my visa application is a nightmare, made worse by my lack of a computer and my lack of confidence, but knowing that they are there “every step of the way” ~ that’s a joke, i could end up being out of pocket by hundreds and hundreds of pounds 🤬😡🤬😡

Wendy Wu Tours are the best company that I have ever travelled with. They take care of everything so that you can fully immerse yourself in the wonderful experience of travel to many destinations that they cover. Cannot fault them and would find it hard to go with any other company. Excellent service from start to finish.

great attention to detail in finding the tour which included the greatest number of the places my Japanese friend had recommended I visit and then real effort to find the best possible deal on business class flights. I want to China with Wendy Wu tours last year which was Superbad I have every confidence this year's trip to Japan will be up to the same very high standard

I have not experienced a holiday with Wendy Wu Tours yet but so far I have been very impressed with the service I have received and the help I’ve been given to decide on which tour to go on and when.

Great variety of tours which were discussed in full with me. Agent was clear and very helpful. Would recommend.

I have traveled with Wendy Wu several times and their staff have always been very helpful, accommodating, efficient and cheerful
I keep going back to them because their tours are well planned, and the itinerary is just what I am after - their tour managers and local tour guides have not been bettered by other companies

Absolutely brilliant, cannot fault the tours in any way