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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Ultimate Uzbekistan

Friday 29 Aug 2025
Overview Rating:
Our Service: Excellent
Arti at Wendy Wu Tours was very helpful when I booked my holiday. I felt like a valued customer. Having travelled a lot with Wendy Wu, I would always recommend the company for travel abroad.

Highlights of Sri Lanka

Friday 29 Aug 2025
Overview Rating:
Our Service: Excellent
Wendy Wu Tours provides a really good service. I found the whole process of booking by phone easy after getting the advice I needed from the helpful consultant.

Wonders of China

Saturday 23 Aug 2025
Overview Rating:
Our Service: Excellent
Pleasant, efficient and knowledgeable reservations staff.
I do feel Wendy Wu Tours are the best tour operators for holidays in China.

Our Response

Thanks so much for your very kind words, we were delighted to read your review! Kind regards, Jimmy, Wendy Wu Tours.

Gems of China

Saturday 09 Aug 2025
Overview Rating:
Our Service: Excellent
First experience with them at one of their Roadshows and thought they seem an excellent company…
Had not heard of them before but the presentation was very informative and made us change our mind on a trip we had already seen to book with a different company but after seeing what a great company and how much they put into their tours and the way they look after you with local tour guides etc it was a no brainer we completely changed our minds and booked our trip to China with them and so pleased we have and Julia and the team were very helpful and friendly so glad we found Wendy Wu

Our Response

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted that you discovered us at one of our Roadshows and that the presentation gave you the confidence to book your China adventure with us. It’s wonderful to hear that Julia and the team made the process so easy and welcoming for you. We can’t wait for you to experience all that China has to offer with our expert local guides by your side. Wishing you a fantastic trip, and we’re so glad you found Wendy Wu Tours! Kind regards, Jimmy, Wendy Wu Tours.

68692-PRE

Thursday 07 Aug 2025
Overview Rating:
Our Service: Excellent
Booked few tours with Wendy wu. Perfect service. The advisors talk through everything you need. Very patient and friendly. Very reasonable priced tours giving you everything you need. From visa to flights to the tour itself with guides .amazing locations. Hotels every stay. Meals all included. Just simply pack your case get on that flight and off you go to amazing places in Asia. Any problems advisors on hand every step of the way. These amazing tours will want you going back for more.

Our Response

Thanks Tracy for your lovely review, you've really made our day. Do let us know if you have any questions regarding your tour. We're always happy to help! Thanks, Jimmy, Wendy Wu Tours.

69512-PRE

Thursday 31 Jul 2025
Overview Rating:
Our Service: Excellent
Great service on the phone, went through all my options and questions, which were quite complicated. Wendy Wu was able to accommodate all my needs and wishes, and even went above and beyond for airport transfers. Wendy Wu was the only company doing Japan tours that would accompany you and organise everything for you. No problem with signs or language to solve.

Our Response

Thanks so much for your lovely feedback, it is sincerely appreciated. Do let us know if you have any questions regarding your tour.

Grand Tour of China

Wednesday 16 Jul 2025
Overview Rating:
Our Service: Excellent
We attended a Wendy Wu Tours presentation event which was extremely informative. We had lots of questions and the team were able to answer everything. We didn’t feel at all pressured to book anything on the day but we had done some prior research, all of our questions were answered satisfactorily and they were able to accommodate our additional requirements regarding outbound and return stopover arrangements. We therefore felt happy to make a booking and pay our deposit. Since the event we’ve had some follow up questions which were dealt with promptly and efficiently over the phone. We are now very excited and looking forward to our trip with confidence that we have made a good choice.

Our Response

Your review means the world to us, and we often receive feedback from our customers about how much they enjoy our presentations. Please do come back to us if you have any questions about your tour. Kind regards, Jimmy, Wendy Wu Tours.

Vietnam Panorama

Thursday 10 Jul 2025
Overview Rating:
Our Service: Excellent
informative and knowledgeable about all tours . competitive price we booked Vietnam panorama hope we made right choise

Our Response

We sincerely appreciate you taking the time to submit your review. We always receive amazing feedback about our Vietnamese tours, I'm sure you will have a wonderful time there. Do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Magnificent China

Tuesday 24 Jun 2025
Overview Rating:
Our Service: Good
Good tours - been on a few and no complaints

Our Response

That's great to hear! Hope we can welcome you back again soon. Jimmy, Wendy Wu Tours

Wonders of Indonesia

Tuesday 13 May 2025
Overview Rating:
Our Service: Excellent
This is the 4th tour I've booked with Wendy Wu. The staff are always very knowledgeable & helpful... & there is a great range of tours on offer

Wonders of Indonesia

Friday 09 May 2025
Overview Rating:
Our Service: Excellent
I’ve had the pleasure of dealing with Natasha, she has been more than helpful and patient with me while I’ve thought about the new tours I’ve wanted to book ! Always a pleasure and can’t wait for 2026 adventures and 5 Wendy Wu Tours to tick off the bucket list

Wonders of Indonesia

Wednesday 07 May 2025
Overview Rating:
Our Service: Excellent
Wendy Wu Tours provide excellent tours. The staff when booking are extremely helpful and courteous. The tour packages are good value with exceptional guiding provided. Itineraries are packed and the transportation within the country is always clean, hotels are excellent and the food is varied giving you a chance to experience the different cuisines throughout the country. I personally cannot fault Wendy Wu Tours.

Namibia Adventure

Friday 02 May 2025
Overview Rating:
Our Service: Excellent
I've been on tour with Wendy Wu before and my most recent interaction was in keeping with the high standard of Wendy Wu Tours which is wht I keep coming back to Wendy Wu.
Staff members are always friendly and helpful, especially in the most recent case when our tour had to be cancelled and we received consideration and expert advice on possible alternative options.
Would always recommend as, whilst on tour, Wendy Wu guides don't let anyone down.

Treasures of Taiwan

Tuesday 01 Apr 2025
Overview Rating:
Our Service: Excellent
Great tours available and easy to book online or contact an agent directly who works hard to find you the best deal and tailor pre or post tour extras and flights to your needs.

69522-PRE

Friday 14 Mar 2025
Overview Rating:
Our Service: Excellent
We attended a presentation given by Wendy Wu staff. It was delivered really well giving us good insights to some of their tours...China, Cambodia and Vietnam, Japan and India. Refreshments were available on the day throughout the session. We booked our holiday the same day with Matt Mears who was fabulous and he went the extra mile for us. Cannot wait to visit Japan. Brochures for all their tours were available on the day. Really enjoyed the experience.