Wendy Wu Tours Reviews | Wendy Wu Tours

Rating

Customer Review

Japan Uncovered

Monday 09 Mar 2026

Overview Rating:

Our Service: Excellent

Very competent and helpful staff. Good value flight upgrades offered and easy and quick to book including flight seats. As a previous customer we had a great experience touring China and our national tour guide was exceptional. Lots of good authentic local food in local restaurants. Great company for escorted tours particularly China and far east.

Kruger to Cape Explored

Friday 27 Feb 2026

Overview Rating:

Our Service: Excellent

I’ve just taken advantage of the current discounts being offered. Actually booked two exciting trips for this year. As usual your customer service teams are excellent, very polite and efficient. I know that the actual tours will be as good.

Our Response

Thank you so much for your fantastic 5‑star review! We’re thrilled to hear that you’ve taken advantage of our current discounts and even booked two exciting trips for this year — what an amazing year of adventures you have ahead!
It’s wonderful to know that you consistently receive excellent service from our customer team. We really appreciate your kind words about their politeness and efficiency. Delivering a great experience is something we truly care about, so it means a lot that you’ve noticed it “as usual.”

We’re delighted to have you travelling with us again, and we’re confident your upcoming tours will be every bit as enjoyable as the ones you’ve taken before.

If there’s anything you need as you get ready for your trips, we’re always here to help.

Majestic Yangtze

Thursday 26 Feb 2026

Overview Rating:

Our Service: Excellent

Hope from Wendy Wu tours was extremely helpful and made the booking process easy ,she was knowledgeable and answered all my questions, as she has first had experience.

Our Response

Hi Nadine,

Thank you so much for your lovely review!

We’re thrilled to hear that Hope made the booking process easy and that her in-country experience helped answer all your questions — that kind of insight really does make a difference. We’ll be sure to pass your kind words on to her.

It’s so exciting that you’ve got a trip to look forward to — we can’t wait for you to experience it. If there’s anything else you need along the way, just let us know.

Warm regards,
The Wendy Wu Tours Team

Kerala and the Southern Highlights

Saturday 31 Jan 2026

Overview Rating:

Our Service: Excellent

Wendy Wu Tours are the best company that I have ever travelled with. They take care of everything so that you can fully immerse yourself in the wonderful experience of travel to many destinations that they cover. Cannot fault them and would find it hard to go with any other company. Excellent service from start to finish.

Japan Uncovered

Friday 30 Jan 2026

Overview Rating:

Our Service: Excellent

great attention to detail in finding the tour which included the greatest number of the places my Japanese friend had recommended I visit and then real effort to find the best possible deal on business class flights. I want to China with Wendy Wu tours last year which was Superbad I have every confidence this year's trip to Japan will be up to the same very high standard

Japan & the Scenic South

Thursday 29 Jan 2026

Overview Rating:

Our Service: Excellent

I have not experienced a holiday with Wendy Wu Tours yet but so far I have been very impressed with the service I have received and the help I’ve been given to decide on which tour to go on and when.

Japan & South Korea Explored

Tuesday 27 Jan 2026

Overview Rating:

Our Service: Excellent

Great variety of tours which were discussed in full with me. Agent was clear and very helpful. Would recommend.

Philippines Discovery

Monday 19 Jan 2026

Overview Rating:

Our Service: Excellent

I have traveled with Wendy Wu several times and their staff have always been very helpful, accommodating, efficient and cheerful
I keep going back to them because their tours are well planned, and the itinerary is just what I am after - their tour managers and local tour guides have not been bettered by other companies

Singapore to Bangkok by Rail

Saturday 17 Jan 2026

Overview Rating:

Our Service: Excellent

Absolutely brilliant, cannot fault the tours in any way

Our Response

Thank you for your fantastic feedback!

We are delighted to hear that you found the tours absolutely brilliant and that they met your expectations in every way. We trust your experience with Wendy Wu Tours continues to be exceptional.

Kind regards,
Jimmy
Wendy Wu Tours

Ancient China

Tuesday 30 Dec 2025

Overview Rating:

Our Service: Excellent

Having traveled with Wendy Wu tours previously I found the online booking process to be very clear and easy to use compared to going to a travel agency.

Our Response

Many thanks for your very positive review about our booking process, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours

69972-PRE

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

Cheryl was very helpful and explained everything to me. Very friendly and informative and answered all my questions.I have already been on 3 tours with Wendy Wu and found that they are very professional. There tours are excellent I can’t fault them. With all my tours the guides have been excellent

Japan Uncovered

Monday 13 Oct 2025

Overview Rating:

Our Service: Excellent

Katie at Wendy Wu Tours in Auckland has been awesome to communicate with and very quickly provided information I required to make a quick decision to confirm bookings.

Our Response

Hi Robyn, thank you so much for your wonderful 5-star review! We're thrilled to hear that Katie provided you with such excellent service and was able to help you get everything confirmed so quickly. She'll be delighted to know her efforts made your booking experience smooth and stress-free.
How exciting that you're heading to Japan! You're in for an incredible solo adventure exploring everything from ancient temples and serene gardens to vibrant cities and delicious cuisine. If you have any questions as your departure approaches, Katie and the team are always here to help.
Safe travels, and we can't wait to hear all about your Japanese experience when you return!
Warm regards,
Caroline - Wendy Wu Tours

Moroccan Odyssey

Monday 22 Sep 2025

Overview Rating:

Our Service: Excellent

I was given one of their tour brochures by a travel agency and, to be honest, had never heard of the company before.
However, on looking through the brochure at tours I have been interested in for many
years, I found the itineraries both extremely interesting and extensive.
I called the office to ask a general question and had a great conversation with the advisor Arti who was very knowledgeable and passed on lots of additional information in relation to my desired tours. Also informed me of other booking offers currently available.
Subsequently, I called back later and booked 2 tours 🤗

Inspiring India

Thursday 18 Sep 2025

Overview Rating:

Our Service: Excellent

From the first phone call to Wendy Wu Tours and speaking with Alexia everything went really smoothly . Alexia was helpful , informative and knowledgeable about our destination .

Ultimate Uzbekistan

Friday 29 Aug 2025

Overview Rating:

Our Service: Excellent

Arti at Wendy Wu Tours was very helpful when I booked my holiday. I felt like a valued customer. Having travelled a lot with Wendy Wu, I would always recommend the company for travel abroad.